TECHNOLOGIES Technologies of Power Technologies of Power Essays in Honor of Thomas Parke Hughes and Agatha Chipley Hughes edited by Michael Thad Allen and Gabrielle Hecht The MIT Press Cambridge, Massachusetts London, England © 2001 Massachusetts Institute of Technology All rights reserved. No part of this book may be reproduced in any form by any electronic or mechanical means (including photocopying, recording, or information storage and retrieval) without permission in writing from the publisher. Set in Sabon by The MIT Press. Printed and bound in the United States of America. Library of Congress Cataloging-in-Publication Data Technologies of power: essays in honor of Thomas Parke Hughes and Agatha Chipley Hughes/edited by Michael Thad Allen and Gabrielle Hecht p. cm. Includes bibliographical references and index. ISBN 0-262-01184-0 (he: alk. paper)— ISBN 0-262-51124-X (pbk.: alk. paper) 1. Technology — History. 2. Technology and state — History. I. Hughes, Thomas Parke. II. Hughes, Agatha C. III. Allen, Michael Thad. IV. Hecht, Gabrielle. T19.T36 2001 609— dc21 00-048041 Contents Acknowledgments vii Disciplined Imagination: The Life and Work of Tom and Agatha Hughes ix John M. Staudenmaier, S.J. Introduction: Authority, Political Machines, and Technology's History 1 Gabrielle Hecht and Michael Thad Allen The Telephone as Political Instrument: Gardiner Hubbard and the Formation of the Middle Class in America, 1875-1880 25 W. Bernard Carlson Culture and Technology in the City: Opposition to Mechanized Street Transportation in Late-Nineteenth-Century America 57 Eric Schatzberg The Hidden Lives of Standards: Technical Prescriptions and the Transformation of Work in America 95 Amy Slaton and Janet Abbate Engineering Politics, Technological Eundamentalism, and German Power Technology, 1900-1936 145 Edmund N. Todd Modernity, the Holocaust, and Machines without History 175 Michael Thad Allen Technological Systems, Expertise, and Policy Making: The British Origins of Operational Research 215 Erik P. Rau vi Contents Technology, Politics, and National Identity in France 253 Gabrielle Hecht The Neutrality Flagpole: Swedish Neutrality Policy and Technological Alliances, 1945-1970 295 Hans Weinberger About the Authors 333 Index 337 Acknowledgments We would like to acknowledge the numerous individuals who aided us in preparation of this book. We completed the introductory essay while Michael Thad Allen was on leave at the Zentralinstitut fiir die Geschichte der Technik at the Deutsches Museum in Munich. An informal seminar organized by Matthias Heymann provided a lively forum for the discussion of the guiding ideas around which this book took shape. The authors are grateful for the comments of Alexander Gall, Jorg Hermann, Jeff Lewis, Stephan Lindner, Falk Selinger, Mats Fridlund, and Nina Lerman. For their insightful reviews, we thank David Nye, Ronald Bayor, Brian Balogh, Douglas Flamming, Kenneth Ledford, Richard Kuisel, Geoff Eley, and Karen Sawislak. Thanks also to Larry Cohen of The MIT Press for his sup- port and patience. Our deepest thanks, of course, are reserved for Tom and Agatha. Gabrielle Hecht, Ann Arbor Michael Thad Allen, Munich Disciplined Imagination: The Life and Work of Thomas and Agatha Hughes John M. Staudenmaier, S.J. Throughout almost fifty years she and I loved deeply and did history together. — T. Hughes, Rescuing Prometheus (Pantheon, 1998), p. 309 Tom and Agatha Hughes, living together for nearly five decades, modeled intellectual creativity for those close to them. They make a strong case for intimacy as the heart of insight and mutuality as an essential condition for sustained attention to the capricious historical record. They loved to talk over what each saw in their several worlds — the academy, art, architec- ture, the political order, their family, and their church. Having been party to some of those conversations, I understood them to live with the expec- tation that whatever they perceived, questioned, were annoyed at, or won- dered about would not devolve into random fragmentary impressions. Daily hstening wove a continuous fabric of interpretation, with each an interlocutor for the other. The editors and contributors to this volume have dedicated it to Agatha and Tom together. When I write about the evolution of Tom's thought and of his place within the history of technology, the roots of sustained insight that I witnessed in their relationship are never far from my mind. Tom Hughes sought theoretical understanding in densely worked his- torical evidence, interrogating it and listening for surprises, sticking with his material until it suggested conceptual themes that made sense of how things happened. It was not his style to begin with theory so that he could bring it to bear on evidence — and with good reason. During his early years, it could be said that the closest thing to a theory of technological change — a morally idealistic engineering creed combined with a postwar version of American manifest destiny — was so pervasive that its influence passed X Staudenmaier virtually unnoticed. The Cold War ideology, rightly emphasized by Gabrielle Hecht and Michael Thad Allen in their introduction to this vol- ume, embodied the belief that science and technology, when well funded and unfettered by local political interventions, led in a clean line toward democratic societies; that science, technology, and democratic society together, uniquely in human history, transcended the superstition, passion, and vested interests of the traditional political order. It made for thin soup as a theoretical basis for historical interpretation. The history of technology emerged as a (barely) visible discipline in the late 1950s with the founding of the Society for the History of Technology (SHOT) and its journal Technology and Culture} The founding members — Tom was one — understood the journal's title as a deliberate step away from the reigning definition of the field seen in the multi-volume internalist his- tories then appearing in Britain, France, and the Soviet Union.^ If the series edited by Singer, Holmyard, Hall, and Williams (Oxford University Press, 1954-1958) was called History of Technology, the new journal's title would emphasize context — technology and culture. By the end of its first 20 years, the field showed solid intellectual promise as an emerging community of discourse. The quality of publications in articles and monographs grew measurably stronger, so that SHOT entered the 1980s as a small but healthy and growing subdiscipUne. We can identify two major generalizations that had become broadly accepted in SHOT by 1980. First, a host of case studies had established the bedrock principle that every technology must be understood in terms of the particularities of its context of origin. Historical actors, understood in terms of their motives, world views, and resources, make a difference in the out- come of technological design decisions; so do the ambient social order, its political and economic character, and its world view.^ Second, these techno- logical actors have a distinctive cognitive style, a blend of theoretical exper- tise and experience-based pragmatic judgment. Historians of technology repeatedly explored the relationship of technological practice with science, manifesting near unanimity on the core premise that technology is not "applied science." Technological thinkers, these studies indicate, use sci- ence as one sort of epistemological equipment among several. Technically creative actors, principally engineers and inventors, know things that the larger society needs to know about the nature of technological creativity. Disciplined Imagination xi especially the tension between precision and the constraints of the work- ing world. By 1980, then, historians of technology had arrived at a consensus that appeared to flatly contradict the postwar paradigm of unfettered science and technology driving worldwide development inevitably toward repre- sentative democracy. They argued that there is no such thing as autono- mous technological progress, resulting from the application of an equally autonomous science, operating free from the constraints and complexities of the human context. What came to be known as "contextualism" had become mainstream."* During these same years, however, a number of mostly unstated work- ing assumptions revealed the latent power of the Cold War model of lin- ear progress. When we look for patterns among the research topics chosen by historians of technology during the period and when we consider top- ics seldom studied and questions rarely asked of the evidentiary base, we find a shadow consensus that reveals limitations in SHOT's early con- textualism. Consider the most sahent of these assumptions: that the term "technol- ogy," as described by the patterns of research topic choices, was exclusive- ly Western and was neatly framed by the chronology and geography of Western Civilization courses taught as a core history requirement in most universities at the time. Histories of technology concentrated mostly on suc- cessful strategic actors: the engineers, inventors, investors, laboratory research teams, and managers whose work was understood as creating and finalizing the design of technologies and moving them into the world of ordinary use. Once designed and produced, technologies became less his- torically interesting, perhaps because they were assumed to maintain a sta- ble form until rendered obsolete by newer technologies. Technological success stories appeared much more frequently than failure stories. Paradigmatically, technological cognition meant defining a goal, marshal- ing resources to achieve the goal, and responding to obstacles as they turned up along the way. Other actors — wage workers, product users, non- Westerners, women — appeared in these accounts, if at all, as deep back- ground, their voices and influence muted. Finally, historians of technology were typically male, should probably have had some engineering back- ground, and lived in the United States or Great Britain. xii Staudenmaier These are, to be sure, excessively delineated assertions with exceptions at every point. Nonetheless, they reveal the profile of the field's inchoate iden- tity as simultaneously creative and narrow. All the assumptions taken together fit nicely into the Cold War ideology noted briefly above. The thin clean line of an apolitical and ideology-free Western science and technolo- gy leading directly toward Western-style democratic societies legitimized a mentality that would brush aside the perspective of anyone who did not hold a seat at the technological design table and treat influences emerging from outside the design plan as interruptions requiring deft management rather than as voices requiring a change of concept. The West emerged from World War II with a fistful of technological and scientific trump cards for the game of global dominance that followed. Wartime research and devel- opment experience, especially as seen in the United States, seemed to argue for giving expert strategic actors as free a hand as possible to design seem- ingly impossible complex systems to serve domestic markets and national defense. In view of their field's origins in the engineering education com- munity, it is hardly surprising that most historians of technology in the founding generation wrote narratives congruent with the spirit of the time. Still, the field's near-unanimous focus on the designers and proprietors of Western technologies carried powerfully subversive seeds embedded in its central methodological assumption. When SHOT's founders chose Technology and Culture as the title of the society's journal, they signaled a break with the predominantly internalist consensus of extant histories of technology. Their new contextualism required that they situate every tech- nology within the particularities of its historical context. Opening the con- textual door to the vagaries of the human endeavor meant in principle that linear explanations of design outcomes were subject to interrogation and that technological narrative generally lay open to theoretical interpretation. Tom participated in SHOT, this emerging community of discourse, as a local citizen, even as his contextual work began to generate a series of exceptionally influential conceptual innovations. Tom first appears in shot's public records as chairman of the Program Committee in 1961. In the mid 1960s, and again in the early 1970s, he served on the executive council. During the 1970s, he also chaired the nominating committee and was elected vice president and then (in 1979) president. In the fall of 1973, Tom joined the History and Sociology of Science (H&SS) department at Disciplined Imagination xiii the University of Pennsylvania. He brought with him a growing reputation. His first book, Elmer Sperry: Inventor and Engineer (Johns Hopkins University Press, 1971), had won the Texas Institute of Letters' Best Book in the Fields of General Knowledge prize in 1971 and SHOT's Dexter Prize in 1972. Tom settled in at Penn, where over more than 20 years he mentored a steady stream of graduate students, many of them contributors to this volume. He introduced historians of technology into the mix of scholars who graced H&SS's prestigious Monday afternoon colloquium, and he was proactive in early history of technology programming for British and American television. His second book. Networks of Power: Electrification in Western Society, 1880-1930 (Johns Hopkins University Press, 1983) appeared at the end of SHOT's maturing period — a period in which the field at large, and Tom for the most part, concentrated on the United States and the United Kingdom.^ What were Tom's principal thematic contributions during these 20 years? Three stand out. The first, his "technological momentum" meta- phor, appeared in a short classic titled "Technological Momentum: Hydrogenation in Germany 1900-1933" (Past and Present, August 1969, pp. 106-132). At first glance, momentum looks to be the straightforward observation of an obvious pattern: once a technology takes on institutional life, it becomes hard to stop. But embedded in this simple metaphor were two ideas that have characterized Tom's thinking ever since and have exert- ed lasting influence on subsequent scholarship. On the one hand, a "tech- nology" that acquires momentum reveals itself to be a subtle complex of linked human and nonhuman agents — some group of experts, research and production facilities, investment habits, communication networks, cognitive paradigms, and so on. Twenty years later, particularly in the "social construction" movement that Tom championed early on, these same notions would appear under headings such as "heterogeneous engi- neering" and "actor-networks." On the other hand, by locating his story of technological momentum in the Weimar Republic, Tom focused atten- tion on the deeply ambiguous role of the German research and engineer- ing establishment in the rise of National Socialism. Are technological experts morally responsible for the uses to which their creations are put? Can there be any engineering, sponsored in any context, that is morally neutral? xiu Staudenmaier In Elmer Sperry, Tom took a different tack, looking in the life of a single prolific inventor for models that would explain how creative individuals negotiate the world of market realities. As with German hydrogenation, Tom found his narrative thread in a specific class of technological prob- lems. Sperry's inventions and business initiatives were all variations on his core insight into feedback control. But Tom also saw Sperry's career as exemplifying an essential technological theme of the twentieth century: that technological creativity is more than individual insight and must be under- stood in terms of the institutional dynamics that call it into existence and sustain the design work it requires.' Tom's 1985 Dexter Prize citation, for Networks of Power, introduces him as a professor at Penn and the Torsten Althin Professor of the History of Technology and Society at the Royal Institute of Technology in Stockholm, the latter a chair he would first occupy in 1986. His involve- ment with Sweden and his year (1983) at the Wissenschaftskolleg zu Berlin serve as career markers for widening geographical and cultural horizons. Networks of Power reflects the expansion of his transatlantic perspective and is a culmination of his long-standing interest in Germany, Britain, and the United States, seen here for the first time as elements within a single interpretative frame. In contrast with the Sperry biography, the central his- torical figures in Networks are systems, which, like any historical agent, must be interpreted in terms of the culturally conditioned complexities of their contexts. Electrical systems cannot be understood without attention to the technical constraints governing power generation and distribution and the economic constraints of their host societies. However, for a thor- ough understanding of the technological and economic dimensions of a sys- tem, we must also study the ideological and even the aesthetic predilections of its key actors. Looking at large technological systems from these sever- al perspectives shows them to be "evolving cultural artifacts rather than isolated technologies."^ The systems approach, as articulated in Networks of Power, remains one of the handful of foundational theories available to scholars in the field. It is not surprising that Tom encountered the group of European sociol- ogists who studied technologies as socially constructed before many of his American counterparts. Frequent transatlantic travel made him familiar with emerging trends in Europe. Nor is it surprising that the "social con- Disciplined Imagination xv struction" school, with its insistence on the essential heterogeneity of tech- nological innovation and design, would commend itself to the author of Sperry and Networks, or that his work would incline social constructivists to him. Tom's relationship with the group probably helped them catch the attention of many who could, already by 1980, be called "traditional" his- torians of technology.^ European relationships also provided a seed bed for Tom's next two major works, American Genesis and Rescuing Prometheus. American Genesis: A Century of Invention and Technological Enthusiasm (Penguin, 1989) uses Tom's earlier published work and material he developed for courses in American and European history of technology over the previous 30 years to reinterpret American history as technologically centered.' He tested the American Genesis argument by using it as subject matter of cours- es he taught to graduate students in engineering at the Royal Institute of Technology in Stockholm beginning in 1986. To scholars who followed Tom's thinking. Genesis broke significant new ground primarily in its treat- ment of European responses to American industrial prowess and American modernist aesthetics, particularly in architecture and painting. Tom's prin- cipal innovation, however, and again he proved to be an early harbinger of a later SHOT trend, was to redefine his audience and recalibrate his rhetoric accordingly. American Genesis, his first book to be published by a non- academic press (first Viking, then Penguin), addresses the larger reading public."' His success in this new venue has been widely acknowledged, nowhere as notably as in its inclusion in the Pulitzer committee's short list of finalists for the 1989 Prize. Rescuing Prometheus (Pantheon, 1998) was completed a week before Agatha's unexpected death in the summer of 1997. That book, more than any before it, shows the importance of Tom's close relationships with practicing engineers, especially at MIT and Stanford. It was also stimu- lated by a series of international conferences on large technological sys- tems begun in Berlin at the Wissenschaftszentrum and continuing for nearly 10 years in Germany, the United States, Australia, Sweden, and France. The sources on which Rescuing Prometheus depends include interviews with a host of players in the Cold War world of big national defense projects (SAGE, Atlas, ARPANET) and an equally impressive array of designers, architects, and political leaders involved in Boston's xvi Staudenmaier Central Artery/Tunnel project. Tom's choice of topics shows his growing conviction that complex systems hold the key to understanding the United States in the twentieth century. Rescuing Prometheus resembles Networks of Power more than Amer- ican Genesis in its concentration on technological matters. Despite the inter- national influence of the large-technological-systems conferences, Rescuing Prometheus is notably less transatlantic than either Networks of Power or American Genesis. Rescuing Prometheus concentrates on the East Coast and the West Coast as seats of the military-industrial-engineering complex. Project SAGE (centered at MIT) and the Atlas missile effort (centered in Southern California) provide case studies of very complex managerial pro- jects requiring enhanced versions of the systems-engineering and opera- tions-research techniques that emerged from Allied military practice during World War II. These projects were led by engineers who had come to respect the importance of heterogeneity and flexibility in situations where hundreds of contractors had to work together with ample funding but very tight time constraints. Then, in a hinge chapter, these same big-system innovators run aground during the Johnson administration's attempt to apply systems approaches to America's urban inequities and its war in Southeast Asia. They learned, to their intense frustration, that the absence of an anti-Soviet political con- sensus rendered Atlas-style project management futile. What they faced here was less problem solving than "managing mess."" SAGE and Atlas, with their tight lines of control and their need to continually push the current state of the art to deliver a specified product of enormous complexity, were high-water marks for modernist engineering. In sharp contrast, Boston's "Big Dig" and the ARPANET, the topics of the last two major chapters, represent what Tom calls a postmodern style in which design negotiations include constituents who are not members of the expert community. It is no longer sufficient to push the state of the art. ARPANET'S nonhierarchi- cal management structure can still be detected in the Internet's decentralized network design. Boston's Central Artery/Tunnel Project is comparable to the Atlas project in complexity and cost, but not in its participatory charac- ter. The CA/T Project is "a messily complex embracing of contradictions." '- Thus, Rescuing Prometheus pulls Tom's earlier work inside out. Instead of seeing complexity as a necessary interpretative element for the study of crea- Disciplined Imagination xvii tivity, he now treats creativity as an important interpretative component for studying the management of complexity. What generahzations can we draw from the evolution of Tom's work? Do his core publications show an engineer-historian who loves the engi- neering act, its respect for precision, its supple ability to bring order to the cantankerous vagaries of reality? Or do we see here a scholar acutely aware of the Janus face of the Western engineering tradition, beautiful with elegant design while its monstrous complexities open it to moral critique and ironic teasing? Both, I think. Tom's ironies, he might argue, should not be con- strued as license to overlook the sheer human achievement we find when- ever we look closely at technological endeavors. Nor should respect for that level of achievement distract us from the potential for structured violence and cultural crudity that we find when systems take on the aura of preter- natural inevitability. I find it provocative to wonder how much Agatha's intellectual, aesthetic, and moral scope influenced the growing complexity of Tom's interpretative frames of reference. At academic conferences Agatha routinely considered contextual factors when assessing the content of presentations. Over the years, I found myself seeking Agatha out at such events, both from long friendship and because I always learned from her perception of the pro- ceedings. She could be counted on to interpret the academy with wit and insight, not dismissing the importance of the formal argument but situa- ting it in its present context — the physical arrangement of the room, the social dynamics at work in the audience, even the time of day. She was a master of integration — that is, of what Tom, in his later books, called "managing messy complexity." I will conclude with an anecdote that says a great deal about Tom and Agatha in another role. Both were committed to the intergenerational responsibilities involved in mentoring graduate students. Their hospitality blended superb meals, hving-room warmth, and an understanding ear for personal troubles with seminar intensity and tough editorial assessment. When, after some years of research and taxonomy building, I finally pre- sented Tom with a draft of the first chapter of my dissertation, he read it and scheduled a conference with me. I noted, as I entered his office, that he did not rise and take a seat alongside me, as was his usual practice. He faced me across the large desk and began: "This will be much more difficult than I xviii Staudenmaier had thought, and we will be fortunate if we are still on speaking terms when we are finished." Over the better part of the next hour, he dissected my draft, arguing with compelling logic that it was intellectual and rhetorical rubbish. Then he shifted focus, telling me that he did not know what would be required for me to complete the dissertation. Perhaps I needed to leave Philadelphia; I almost certainly needed to stop my counseling practice, because I was "not emotionally engaged" in the project at hand. I left stunned, but with time I saw the wisdom of his diagnosis. I terminated my counseling practice and all other working commitments and settled down for a year's hard writing. Tom gave each chapter meticulous attention, fre- quently sending me back to work on some still-unclear section. When the task was complete, I headed off into my professional life. About 15 years later, over coffee somewhere in Manhattan, Tom reminisced about that ter- rible encounter across his desktop. "Agatha and I," he recalled, "agonized for days about what to do with what you had turned in. Clearly, it was ter- rible, and nothing at all like your earlier seminar papers. But it was not easy to know how to proceed. You were approaching forty rather than thirty, and were a close friend. Finally, we decided that I had to take a very hard line with you. But we didn't find the decision easy at all." Such a lovely moment, to learn that as a graduate student one was the object of agonized and careful attention by these two soul friends. As they treated me, so I think they treated the authors of the essays in this volume and so, most of all, they treated one another. All of us writing in these pages are very much in their debt. Notes 1. Mel Kranzberg took on the lion's share of the work involved in launching SHOT. For several decades he served both as secretary for the society and as editor-in-chief of Technology and Culture. It is the near unanimous opinion of SHOT members that he set the tone of the society. He died in December of 1995. In its July 1996 issue, Technology and Culture published an extensive set of recollections in his memory. 2. A History of Technology , ed. C. Singer, E. Holmyard, A. Hall, and T. Williams, 5 volumes (Oxford University Press, 1954-1958); Histoire Generale des Tech- niques, ed. M. Daumas, 3 volumes (Presses Universitaires de France); A. A. Zvorikine et al., Geschichte der Technik, 2 volumes (Russian edition: 1962; German translation: Leipzig, 1964). Disciplined Imagination xix 3. For this last notion, Tom used Zeitgeist in a 1962 article ("British Electrical Industry Lag: 1882-1888," Technology and Culture 3, no. 1, p. 39): "The [British electrical] lag came out of a confluence of the legislative, technological, and eco- nomic — and something more: the Zeitgeist. . . . The British 'spirit of the times' as manifest in the electrical industry lag was characterized by prudence. American 'go- aheadness' set off this circumspection and caution in Britain, and the Electric Lighting Act of 1882 — for one thing — was a symptom of it." 4. For detailed arguments supporting these assertions about contextualism circa 1980, see my book Technology's Storytellers (MIT Press, 1985), especially chapter 2 (on the context of origin of new technologies) and chapter 3 (on the relationship between science and technology). 5. Tom was not as preoccupied with the US and the UK as was the field generally. He published his study of technological momentum in Germany 2 years before the Sperry book. Networks of Foiver would give equal weight to electrification in Germany, Britain, and the United States. 6. In the words of the Dexter Prize citation (Technology and Culture 14, no. 2, 1973, p. 422): "Professor Hughes has been able to show how, through the life's work of an outstanding individual, great historical changes can be seen at work: the transformation of the self-made single-handed inventor into the research devel- opment team, the institutionalization of the process of invention, the effects of war in coupling state and private business in a co-operative research effort." 7. Quoted in the Dexter Prize citation (Technology and Culture 27, no. 3 (1986), pp. 566-567) in the following context: "Perhaps the greatest service rendered by Hughes's scholarship is the emphasis he places upon the human dimensions of tech- nological history and the considerations that must severely qualify any attempts to impose theories involving technological autonomy or economic determinism upon the stubborn facts of cultural and other forms of diversity. It is clear from a reading of his work that the personal idiosyncrasies of an Oskar von Miller or a Charles Merz could and did make a difference in the manner in which highly significant electrical power transmission and distribution systems were conceived and devel- oped. . . . Such sensitivities contribute measurably to the quality of Hughes's insight and confirm us in our consciousness that the history of technology is, after all, a humanist discipline." 8. "SCOT" (Social Construction of Technology) is often, and erroneously, used as a generic title for a more complex group of social scientists. Within the larger com- munity of the sociology of technology, social construction is distinguished from actor-network theory. Together, however, this group of scholars have become a remarkably influential source of theoretical models in the history of technology. For an early collection of work as well as an indication of Tom's involvement, see The Social Construction of Technological Systems, ed. W. Bijker, T. Hughes, and T. Pinch (MIT Press, 1987). 9. "By 1900 they [Americans] had reached the promised land of the technological world, the world as artifact. In so doing they had acquired traits that have become characteristically American. A nation of machine makers and system builders, they XX Staudenmaier became imbued with a drive for order, and control. . . . Perceptive foreigners are not so prone to sentimentalize America's founding fathers, frontiersmen, and business moguls. . . . Foreigners have made the second discovery of America, not as nature's but as technology's nation." (American Genesis, pp. 1-2) 10. "This book, despite its emphasis on invention, development, and technologi- cal-system building, is not a history of technology, a work of specialization outside the mainstream of American history. To the contrary, it is mainstream American history, an exploration of the American nation involved in its most characteristic activity." (American Genesis, p. 2) 11. Rescuing Prometheus, p. 194, quoting Tom's interview with Russell Ackoff, November 4, 1993. 12. Rescuing Prometheus, p. 304. Technologies of Power Introduction Authority, Political Machines, and Technology's History Gabrielle Hecht and Michael Thad Allen We have understood for centuries that technology is an instrument of power. Scholarly investigations of how technologies reflect, strengthen, per- form, or change power relationships are, of course, much more recent. Yet calls for them issued from the best-known historians and social scientists of the twentieth century. Marc Bloch, soon to face execution at the hands of his Nazi captors, declared in The Historian's Craft: Successive technological revolutions have immeasurably widened the psychologi- cal gap between generations. With some reason, perhaps, the man of the age of electricity and of the airplane feels himself far removed from his ancestors. With less wisdom, he has been disposed to conclude that they have ceased to influence him. . . . [To those with a] machine-dominated mentality, it is easy to think that an analysis of their antecedents is just as useless for the understanding and solving of the great human problems of the moment. Without fully recognizing it, the histo- rians too are caught in this modernist climate.' Paradoxically, the pace of technological change seemed, then as now, to render the past more distant while rendering history more essential. Bloch 's contemporary Helmuth Plessner argued that unprecedented and seemingly unending changes in the modes of work, communication, and transporta- tion had made the historian indispensable. He or she had to pick through the scraps and remainders of the past in order to weave a coherent whole cloth of national identity. Later generations of historians have been less enthusiastic about forging national identity but still have engaged in the task of presenting the past as a composite picture of that which makes us what we are.^ One need only strike "electricity" from Bloch's sentences and replace it with "information technology" to give his text a present-day ring.^ 2 Hecht and Allen Constant dynamic industrial change will and must occasion disputes about cultural, political, and social change. The malleability of technological power has prompted myriad attempts to make technological changes con- form to utopianism, or dogma, or virtue, or equality. Though no particu- lar set of values, political institutions, or cultural expressions necessarily accompanies technological change, history has shown time and again that those caught up in that change will always attempt to fix its cultural or political dimensions. Understanding these persistent yet ever-changing links between technology and cultural, political, and social power requires strong voices informed by history. Among such voices, few have been as influential Thomas Parke Hughes, whose works were greatly enriched by the contributions of his late wife, Agatha Chipley Hughes. The corpus of their scholarship has always sought to explain how political and institutional relationships construct the devel- opment, and the power, of technology. From his early work on the inven- tor Elmer Sperry through his investigation of electrification in Europe and the United States, his study of American technological enthusiasm, and his latest work on postwar, postmodern technological systems, Hughes has repeatedly answered the question "Is technology an autonomous force in society?" with a decisive "No." In developing the notion of "technological systems" as an analytic tool, he has demonstrated how technological change both shapes and is shaped by social change. Hence the double meaning of Networks of Power: electricity drives machines, light bulbs, and tramways, but at the same time its constant flux in networks reflects and makes tan- gible the political life of nation-states. Thus electrical networks are "charged" with corruption in Chicago, with localism in London, and with centralized Social Democracy in Berlin. While for many years scholars tended to focus either on the social construction of the technological or on the technological construction of the social, Hughes always emphasized both these domains simultaneously. Hughes has argued convincingly that technology (and those who control it) can shape history; this shaping, however, must always be understood in social as well as technological terms. Thus, the endurance of large techno- logical systems — their "momentum" — stems both from their embedded- ness in social values and from their materiality. Social choices shape technological development. But the resulting physical, financial, and insti- Introduction 3 tutional durability of systems means that, once developed, they — and the values they uphold — cannot be changed easily. As material manifestations of human choices, systems acquire momentum. In so doing, they embody, reinforce, and enact social and political power. Thus, human power rides upon the history of things. The theoretical force of Hughes's approach to large technological systems, coupled with his insistence that technology is not the sole determinant of historical destiny, has led historians (and other social scientists) to return over and over again to his work. Hughes's scholarship on technological systems was instrumental to estab- lishing the history of technology as a field. Yet, never content with discipli- nary confines, he has continually endeavored to show how insights into the nature of technological change matter to scholarship — and practice — out- side the field. For Hughes, the history of technology is human history. In the metal blades of turbines, the cement, glass, and steel of modern architecture, and the graphs of electric current loads, he — and Agatha perhaps even more so — found human passion where so many "general" historians saw only inert objects. For Hughes, American Genesis is not just a history of tech- nology but also a history of the United States. This concern with broad historical questions is the dimension of Hughes's work that inspired the present volume. Technology is central to human history; everywhere it shapes and is shaped by political, cultural, social, and economic change. Yet outside our field few historians have taken up the challenge of understanding technological change in complex historical terms. This neglect has gotten worse rather than better in recent decades. Ironically, the professionalization of our field may have con- tributed to its marginalization by luring scholars interested in technology away from larger historical meetings and journals into more specialized terrain."* But the theoretical and empirical insights that have given our field its intellectual identity should now compel us to move toward other his- torians. In 1991 Leo Marx asked "Does it make sense, once historians have abandoned the internalist method, to segregate the history of technology from the rest of history?"' Recently our profession has begun to discuss this question anew, asking how we can make our scholarship more visible outside the domain of science and technology studies (STS). By addressing broad historiographic concerns with empirical research on technological change, the contributors to this volume hope to suggest strategies for how 4 Hecht and Allen the history of technology can contribute to — and reformulate — some of the most pressing questions faced by historians today. We do this in the spirit that marks the many publications on which Tom and Agatha Hughes labored throughout their lives. Tremendous as their theoretical contributions (not just to the history of technology, but also to STS more generally) have been, they have never indulged in theory for its own sake. The very strength of their theoretical insights has derived from their meticulous empirical grounding. We strive here to emulate this rigor. Rather than limit ourselves to general programmatic pronouncements, we have sought to sketch out how our research illuminates specific historio- graphic problems: the relationships between expertise and authority, or those between knowledge and the distribution of labor; the development of political ideologies; the changing meanings of modernity; the construc- tion of national identity; the nature of political practices in the Cold War; and more. We further hope to honor Tom and Agatha by organizing the contributions in a manner that evokes the evolution of their scholarship (which John Staudenmaier has outlined above).' The essays are thus orga- nized topically and in rough chronological and geographical order. They begin with the late-nineteenth-century United States: W Bernard Carlson links telephone systems and political ideologies, and Eric Schatzberg explores streetcars, urban politics, and culture. Amy Slaton and Janet Abbate then offer a comparison of US labor standards in the building industry in the early twentieth century with standards in the development of computer network protocols in the late twentieth century. In two essays on Germany, Edmund Todd discusses electrification and national politics in the 1930s Weimar period and Michael Thad Allen explores the mean- ings of modernity during the Third Reich. Erik Rau, in an essay on Great Britain during World War II, analyzes the power dynamics of expertise based on operations research. Next we move on to the Cold War period, with Gabrielle Hecht's essay on the relationship between nuclear power and national identity in France. Finally, Hans Weinberger contrasts Sweden's official neutrality policy with its purchase of military technology from the United States. The wide range of topics notwithstanding, all these essays address how technology, power, and authority are mutually consti- tuted. Introduction 5 The mutual shaping of technology, power, and authority can seem so obvious that we sometimes lose sight of how politicians, cultural critics, policy makers, and other public figures have thought about these rela- tionships at different historical moments. This is even more true of other social scientists who study technology. STS scholars can become so focused on debunking the myths of technological determinism that they ignore or dismiss ways in which public conceptuahzations of technology themselves serve political or cultural functions. How public figures articulate the rela- tionships between technology and society matters on at least two fronts. First and most important, it matters to the development of technology itself. Technology may not drive history, but the fact that influential peo- ple beheve that it does has real consequences. Several of the authors in this volume trace this historical relationship between ideas and practice, and we will discuss their insights toward the end of this introductory essay. Second, the history of these conceptualizations can help to contextualize and explain why scholarship on technology has become isolated from other historical endeavors. In order to weave the history of technology back into history, we must understand more about the broader context of its isolation. Indeed, we argue that the Cold War gave a distinctive cast to the multi- ple ways in which public figures and scholars thought about technology. Public discourse about the glories of technological progress existed well before World War II — such discourse, for example, permeated the twin processes of industrialization and colonialism in the nineteenth century. To an unprecedented degree, however, ideas about technological develop- ment became central to state ideologies and policies during the Cold War. Dramatic increases in the funding of scientific and technological research ensued, particularly at universities. It is no surprise, therefore, that the his- tory of technology became increasingly vigorous in this context, acquiring its own urgency. Ironically, however, the context of the Cold War can also help explain the relative isolation of the history of technology from non- STS fields — an isolation supported by the common public conviction that technology and politics, or technology and culture, must be separate enti- ties. The next part of this essay, therefore, explores public conceptualiza- tions of technology during the Cold War in order to elucidate the political 6 Hecht and Allen meanings of some of the more important epistemological insights of the history of technology. This history, we hope, can help point us forward. Whereas the Cold War may have justified separate historical treatment of technology, the end of the Cold War demands that we draw connections between our work and that of other historians. A few caveats are in order. First, the following discussion aims to be sug- gestive rather than comprehensive. This is not the place to cover the full range of public discourse about technology during the Cold War. Second, we focus primarily on the United States. This is because we seek to provide a context for how our field is positioned relative to the American historical profession. We hope that these limitations will, if anything, provoke fur- ther scholarly inquiry into the issues we explore below. After World War II there could be little doubt that the Allies had triumphed because of their superior industrial capacity, especially the ability of the United States to turn its economy into the "arsenal of democracy."^ Shortly thereafter, as Hughes has argued in Rescuing Prometheus, large-scale, accelerated, high-technology research projects gained unparalleled pres- tige — especially those advanced by proponents of Systems Engineering and Operations Research. This prestige quickly leapt the bounds of "purely technical" efficacy. For example, Karl Popper, C. P. Snow, David Landes, and W W Rostow celebrated the supposed connection between the ratio- nality of science, technology, and industrialization, on the one hand, and the values of democracy on the other. These intellectuals — a philosopher, a novelist, a historian, and an economist — had little in common except their faith in the immanent rationality of scientific endeavor and techno- logical development. During the early days of the Cold War, C. P. Snow claimed that scientists had "the future in their bones" and warned Western democracies to include them in political decision making at the highest level in order to maintain resilience in the face of inevitable scientific and technological change.^ But it may have been the sociologist Robert Merton who most explicitly asserted that scientific-technological rationality provided the language of democratic society. Merton did not just celebrate the symbiosis of science and democracy; he argued that science might serve as an inoculation against totalitarianism. Authoritarian dogma, he wrote, contradicted the assump- Introduction 7 tions of modern science to such an extent that true scientists were compelled to resist nondemocratic regimes. Further, Merton viewed technology as sci- ence's "respectable sibling" and therefore assumed that it too might but- tress democracy: The increasing comforts and conveniences deriving from technology and ultimately from science invite the social support of scientific research. They also testify to the integrity of the scientist, since ahstract and difficult theories which cannot be under- stood or evaluated by the laity are presumably proved in a fashion which can be understood by all, that is, through their technological applications.' Technology, here conceived as applied science, thus embodied a kind of "pure reason" for the masses; it justified the ways of science to the hoi pol- loi. What could connect a metalworker turning out fasteners in Detroit with a nuclear physicist or a field biologist? According to Merton and many oth- ers, the answer was an overarching mental state: the habit of rational think- ing born of science. Distinguishing this state from superstitious, premodern world views, they equated it with the habits of freedom.'" A large and diffuse Hterature on science and technology coalesced around two themes. First, the history of science and technology could reveal cru- cial knowledge about the nature of the good society — that is, the Hberal, democratic, capitalist nation-state. Second, the epistemology of scientists and engineers could and should guide the thinking of democratic citizens. Thus, David Landes argued in 1969 that "he who is rational in one area [i.e., the rational industrial enterprise] is more likely to be rational in oth- ers" — that is, in pohtics." This intense concern with uncovering and justi- fying the core habits of thought necessary for Western democracy pervaded the American historical profession.'^ Yet, as numerous scholars have pointed out, the equation of scientific and technological thinking with democracy during the Cold War rested upon the assumption that rationahty was "value neutral."" This assump- tion that science and technics were value neutral per se was not new to the Cold War — it went back at least as far as Francis Bacon or the first Royal Society. Nor were Hnks between science and democracy new to the Cold War. In the United States, faith in the democratizing spirit of science and industry had long been embodied in heroic portraits of Benjamin Franklin and Thomas Jefferson, in glorious narratives about the conquest of the frontier, and in what David Nye has called the "American technological 8 Hecht and Allen sublime."" What was new to the Cold War was the subsequent conclu- sion and its consequences: because democracy was the social expression of scientific and technical rationality, it was not only value neutral but non- ideological. Further, the alleged absence of ideology defined the funda- mental difference between democracy, on the one hand, and fascism and communism on the other. According to theories of totahtarianism developed by Hannah Arendt and other postwar intellectuals, ideology reigned in the Soviet Union and Nazi Germany because those nation-states based the legitimacy of their rule upon the presumption to know human nature. This judgment helps to sit- uate the curious argument advanced by the philosopher Karl Popper, which differentiated between the domain of nature (knowable through rational scientific truth) and the domain of society and culture (in which any claims to rational knowledge led toward totalitarianism).''' Like Merton, Popper believed that democracy could be nurtured by promotion of the mental habits of scientific thought. At the same time, he warned that truth claims regarding society and culture led to authoritarianism. Consequently, in order to preserve his faith in science. Popper had to shear science and tech- nology away from the political, the social, and the cultural. Within the terms of this discourse, scientific and technological innovation became the standard of reason. But this was a peculiar definition of reason, one in which judgments about human nature were somehow purged and supposed to play no role. By abstaining from judgments about what human beings are and how they function socially, culturally, or politically, science and tech- nology were supposed to provide (strangely enough) the form of thought appropriate for the one form of governance supposedly free of ideology: liberal democracy. In the first 20 years of the Cold War, vilification of ideology spread far and wide — not just in American politics, but also in social-science scholar- ship. As Peter Novick has argued, "the disparagement of ideology and the concomitant celebration of American empiricism were among the forces which in the postwar years returned historiographic thought in the United States to older norms of objectivity.""" Popper's argument resonated widely in the historical community, serving as an epistemological justification for the possibility of historical objectivity. In view of how central the separation of science and technology from society was to Popperian reasoning, it is Introduction 9 not surprising that historians did not subject the inside workings of tech- nology to scrutiny: its very epistemology supposedly precluded such scrutiny as a historical project. The Cold War consensus did, however, necessitate a history of science and technology that demonstrated the eternal progress of rationality. Such a demonstration guided the tale of the British industrial revolution, which — together with its supposed link to the progressive liberalization of parliamentary government — was taken to be the "paradigm" of all mod- ern industrialization. This conception of a predictable and necessary path of technological development had resonance far beyond the confines of academia (a resonance which in turn helped reinforce academic convic- tions). It lay at the heart of the Marshall Plan to reconstruct Europe, and it was fundamental to the actions of the "World Bank, from its earliest European projects to its subsequent interventions throughout the world. ^^ In the 1950s and the 1960s, Popperian positivism, coupled with modern- ization theory, suggested that the discipline of economics might yield durable laws akin to those of natural science. Bestowed with the legitimacy of scientific rationality, economics could also yield sound formulas for democracy — particularly when applied to "Third World" development.'* Many hoped that economic "modernization" might prompt even "tradi- tional" dictators to come round to democracy. Witness, for example, A Proposal: Key to an Effective Foreign Policy, put forward in 1957 by the American policy advisors W W. Rostow and Max Millikan," who were seeking to make "modern" societies of "developing countries" through the application of Western economic theory. Practically speaking, the pri- mary vehicle of these policies would be technological and managerial know-how: the United States and the World Bank would export industrial rationality to underdeveloped areas. Ultimately, the aim of modernization was democratization. But because both modernization and democracy — by virtue of their foun- dations in scientific and technical rationality — were construed as nonideo- logical, aid to the "Third World" enacted through "technical assistance" was itself portrayed as "neutral with respect to the political issues which rouse men's passions."'" "Modernizers" intended Western technology to produce economic growth in a manner that could soar above passion, frac- tion, and political dispute. In this way, economic and technical aid also 10 Hecht and Allen served as a powerful weapon in the Cold War fight against communism.^' Modernization theory justified interventions that might otherwise be con- strued as neocolonial, providing a means through which the United States could establish morally impeccable relationships with the "Third World. "^^ In Europe too, "development" provided a rubric under which former colo- nial powers could transform the "civilizing mission" into programs that would prove more pohtically palatable in an era of decolonization.^' Thus, faith in the transformative, democratizing powers of technology not only provided the logic behind the arms race and the space race, it also undergirded Cold War geopolitics in its broadest forms. In this sense, technological determinism was a crucial aspect of the epistemology of US Cold War politics, which in turn rested upon a progressive view of tech- nology's history that posited British and then US industrialization as the universal template. This model assumed that there existed only one true path for "development," one that culminated in large firms and mass pro- duction. '"' The geopolitical dominance of North America and Europe — symbolized by wealth and consumer goods — suggested that this was indeed the true path. Perhaps it is no surprise that engineering schools were the first homes for the history of technology, or that the United States Armed Forces Institute sponsored the publication of Technology in Western Civilization^ But if the professionalization of the field benefited from the centrality of technology as both symbol and motor of the Cold War, the questions posed by histori- ans of technology challenged that era's determinist epistemology.-'' In explo- rations of technological systems, the mihtary-industrial complex, and industrialization, historians of technology demonstrated time and again that technology did not follow a single path, did not change society of its own accord, and did not inevitably promote democracy (even in democra- tic societies). Historians of technology also critiqued the radical techno- logical determinism of cultural pessimists Uke Jacques Ellul. Technology did not inevitably lead to an OrwelUan social order, any more than it did to a democratic Utopia. Hence Melvin Kranzberg's formulation "Tech- nology is neither good nor bad; nor is it neutral." It is also unsurprising that one target audience of that first generation of historian of technology was engineers. The Cold War helped to shape the meaning and purpose of the institutional links that historians of technology Introduction 1 1 forged to engineering education. In one of the ironies of "value-free" science and its supposed link to civic virtue, professional engineering societies began to bemoan the inadequate social and political skills of students trained entirely in the hard sciences and in technical courses. What better way to produce socially responsible engineers than to teach them technology's his- tory? In the 1980s, historians of technology pushed the edges of the discipline further by reaching toward sociologists of science and technology. Conversations between historians and sociologists resulted in a method- ological paradigm that — although it had been emerging for a while — now came to be known as "social construction of technology," often abbreviated as SCOT. This acronym glossed over methodological differences among scholars, but it proved useful in articulating a common program to unpack the microrelations of technology. As several writers have observed, con- cluding that technology was socially constructed did not pack the same epis- temological punch as similar conclusions about science.'^ But SCOT scholarship did pack political punch in the context of the Cold War. SCOT literature left readers with tantalizing suggestions that what had been done might also be undone. Nothing was inevitable about the arms race — or any other technological development. Epistemologically, institutionally, and politically, the Cold War thus pro- vided a compelling context for technology studies. On all these fronts, his- torians of technology had more than enough to keep them busy. Explicating the political and cultural construction of technological change proved an uphill battle, requiring careful attention to technical detail. Unfortunately, the considerable time that historians of technology spent on such detail probably contributed to the relative lack of interest exhibited by other his- torians. Indeed, historians outside the field did not seem to care much about matters technological. For one thing, they accepted (by and large) the Cold War premise that the power of technology was easily discernible and need not be subject to intensive political or cultural scrutiny. This was as true of economic historians (the only ones who, as a group, included technology in their analysis) as it was of others. Technical experts had power either because their knowledge was truly privileged or thanks to institutional structures (such as universities, professional societies, or government agen- cies) that produced and legitimated expertise and functioned as conduits 12 Hecht and Allen for expert power. Either way, expert knowledge and the artifacts it pro- duced appeared hermetic. This appearance was doubtless exacerbated by the division of the academy into "techies" and "fuzzies" — what C. P. Snow more formally called the "two cultures." Humanists allowed themselves to be intimidated by the disciplinary strategies of scientists and engineers. To most historians, the content of technology appeared culturally and politi- cally inscrutable and therefore uninteresting. For another thing, "main- stream" historians were fighting their own battles, which were also epistemological and political in character. The middle and late years of the Cold War saw the rise of social history, a renewed questioning of historical objectivity, and a splintering of the field such that "every group [acquired] its own historian."-* Questions about gender, race, and class dominated the cutting edge of historiography, mobilizing a new generation of historians against "the old guard." Historiographic battles reached a fever pitch with the emergence of the "new cultural history," which pitted cultural expla- nations of historical change against material ones. Disputes were especially intense among labor historians, who argued fiercely about the relationship between material life and the emergence of political consciousness and action. Did the emergence of industrial factory work lead to the creation and politicization of the working class, or did class consciousness emerge as the product of intersecting cultural discourses ? Such questions posited the same divide between the material world and the cultural world that char- acterized the Cold War in general — a divide that polarized not just labor historians but many others. In this discipUnary climate, technology as an object of study was not merely inscrutable; except when viewed in symbolic terms, it was passe. Fortunately, times are changing. Increasingly, historians are acknowl- edging the sterility of the material/cultural divide and recognizing the need to understand both how the material is cultural and how the cultural is material. Many still balk when the material side of the question involves analyzing what appears to be "merely" technical detail. But the growing interest in achieving a synthesis between material and cultural approaches leaves the door wide open for historians of technology to step in.-' Meanwhile, the field of technology studies as a whole is struggling through a comparable crisis of its own. The waning of Cold War concerns means that SCOT no longer packs even the political punch it once did. Introduction 13 Indeed, SCOT has recently come under attack for being "conservative," for "embracing everything while excluding nothing," and for being part of "pale-male constructions of the political."'" SCOT has also come under epistemological fire for being socially determinist.^' No matter how empir- ically rich, the refutation of technological determinism no longer provides a satisfying or sufficient conclusion. These simultaneous disciplinary crises mean that the time is especially ripe for fruitful dialogue between historians of technology and the rest of the discipline. Of course, such disciplinary dialogue can revolve around many different themes, and we cannot pretend to address them all. The choice of topics here reflects the inspiration of our mentors: we thus focus primarily on technological systems and the actors who propel them. At the same time, all the essays treat a theme that has been an abiding subject of consideration in the historical profession at large: power, its practices, and its meanings. In one way or another, all the authors consider how a partic- ular dimension of power relationships — the establishment and performance of authority — gets constituted by and performed through technological arti- facts and knowledge. Of course, "technology" — especially when used narrowly to refer to com- plex machines — is itself a power-laden term. Going back to the United States in the nineteenth and the early twentieth century, for example, we can see skills that white middle-class boys developed to design machinery were con- sidered technogical by educators and the public, while skills developed by girls (such as sewing or cooking) were not. Similar conceptions endure today, when — in most contexts and for most people — "technology" denotes the latest machines and professionally vetted expert knowledge.'- The Amish, for instance, are popularly portrayed as anti-technological, but we could more legitimately argue that they enthusiastically embrace Renaissance technologies. Perhaps more distressing is the way in which popular uses of "technology" today increasingly refer only to computer-related artifacts and networks. Such conceptions reveal that what counts as technology changes all the time, precisely because that designation continues to be an indicator of power and legitimacy. As the Cold War continues to recede, we are left to reconsider some burn- ing questions. What role do technological artifacts and knowledge play in reifying, reshaping, and performing power relationships? How do they 14 Hecht and Allen become culturally identified as technological? How are they shaped by power relationships? What role do they play as agents of political or cul- tural change? Largely focusing on some dimension of the meanings of expertise and its relationship with authority, the essays here address these questions by examining the enactment of power and politics through specif- ically technological means — not just during the Cold War, but starting in the late nineteenth century. One conclusion that emerges clearly from these essays is that the power of technical knowledge is neither purely cultural, nor purely institutional, nor purely technological. Rather, expert power is constituted heteroge- neously and must be understood in hybrid terms. In order to express this hybridity, Gabrielle Hecht suggests that we think of the performance of power through technology as "technopoHtics," which she defines as the strategic practice of designing or using technology to enact political goals. On the one hand, such practices are not simply poUtics by another name: their material, artifactual forms matter fundamentally to their success. On the other hand, calling these artifacts politically constructed technologies implies a static quality that does not adequately capture the dynamic ways in which they enact power. Other authors in this volume similarly seek to capture the hybrid and performative nature of technological power. For example. Amy Slaton and Janet Abbate show how technical standards per- form labor relations in the nineteenth- and twentieth-century United States. And Hans Weinberger demonstrates how the acquisition of American mil- itary technology has belied Sweden's claims to neutrality, enacting a quite different set of national policies. Of course, technology cannot embody politics in a conceptual or ideo- logical vacuum. Edmund Todd's essay on electrification in Weimar Germany and Gabrielle Hecht's essay on nuclear power in postwar France both argue that the ways in which technologies perform expert power must be understood with reference to beliefs about how technological change operates in the world. This requires a shift in how historians approach tech- nological determinism. Todd and Hecht argue that we should historicize it. Thus, instead of continuing to ask "Does technology drive history?" we should ask questions such as "When or why do historical actors beheve or argue that technology drives history?" Addressing such questions leads us to view technological determinism — and other beliefs about the relation- Introduction 15 ships between technology and social change — as political practices. To put it differently, Todd and Hecht argue that we need to move past evaluating the validity of ideas about technology and instead analyze these ideas as an integral part of the social and political life of technologies. W. Bernard Carlson offers the earliest example in this volume of how ideas about the relationship between technology and pohtics shapes tech- nological change, though additional and even earher examples could cer- tainly be found. His study of Gardiner Hubbard's role in developing the telephone identifies linkages between specific political ideologies and spe- cific technological change. Carlson explores how Hubbard's vision of democracy shaped the technical choices he and Alexander Graham Bell made. Hubbard believed in the transformative power of technology. He thought that the telephone could be a direct instrument of democracy for the average middle-class American citizen. His vision of democracy shaped the kind of telephone system that he promoted. For him, telecommunica- tions also required the active intervention of the state, and his conviction that technology would have a deterministic social and political effect was instrumental in driving this technological development. Erik Rau's essay on the emergence of Operational Research as a systems science provides a more recent example of how ideas about the social and political relations of technology (and, in this case, science) shape its devel- opment and its political life. Rau demonstrates that the scientific origins of Operational Research lay in the Social Relations of Science movement in 1930s and 1940s Britain. Scientists in this movement argued that more active participation by the scientific elite in Britain's social and miUtary policies would produce both better policies and better science. To legiti- mate their claims, they had to prove their worth by managing technolog- ical systems. Some of them found the opportunity during World War II, when they were called upon to analyze miHtary tactics and strategies with a view to using British military forces more effectively. The reception of scientific recommendations varied a great deal according to local condi- tions, but in many cases this reception depended on how both scientists and the mihtary commanders they dealt with conceptualized the appro- priate role of scientific knowledge in making military decisions. Reading Rau's essay alongside Carlson's suggests ways in which the professional- ization of expertise in the late nineteenth and early twentieth centuries 16 Hecht and Allen reshaped conceptualizations of the relationships between technology and politics. Beliefs about the social and political possibilities of technological change can be chilling, powerful forces in their own right, as Michael Thad Allen demonstrates in his analysis of Nazi modernity. Nazi leaders believed that their "one best way" of developing technological systems would inexorably lead to the best possible society. From among the many changes occasioned by their rapidly industrializing society. National Sociahsts sought to cele- brate selective elements as part of a unified "German will." Others they branded "Jewish," "liberal," or "degenerate." An example is Bauhaus design, which the Nazis rejected. But that rejection did not make them any less modern, Allen argues. No less than the Bauhaus, Nazi designers privi- leged modern mass production, standardized norms, and machine culture. They merely differed fiercely over the content of that culture. Allen also argues that the Nazis' principles of modernity guided them toward the unique technological means of genocide — perhaps the most harrowing example of their effort to impose National Socialism as the culmination of German destiny and of all modern history. Contests over aesthetics, technological change, and the modern social order have a long history. We can glimpse an earlier instance in Eric Schatzberg's analysis of debates over how to introduce streetcars into nine- teenth-century American cities. Schatzberg shows that technological aes- thetics provided a means for the public — that is, the supposed consumers of technological change — to shape the nature of that change. Tracing con- flicts between inventors and ordinary citizens about overhead trolley wires, Schatzberg shows that urban residents and trolley designers framed their differences as competing symbols of progress. Each claimed to have a more compelling vision of modernity. At stake in these disputes was not just the aesthetic of urban areas, but control over the future of the city. In all these cases, beliefs about the social or political dimensions of tech- nological change shaped real social and political change. Statements about the nature of technology were thus themselves political or cultural strate- gies. Todd's essay on the Weimar Republic and Allen's on the Third Reich put in stark relief the fact that claims about the pohtical (or apolitical) nature of technology cannot be taken as simple statements of truth. Modernity must be historicized. It must be viewed not as a unitary concept Introduction 1 7 but rather as a set of multiple and conflicting debates. At their core, these contestations concern the connections between pohtics, culture, and tech- nology. Very often, they center on the future of a nation, or even the planet. And the process of prescribing how technology, modernity, or national iden- tity do or should relate to one another is itself political; that is, it involves negotiating and performing power relationships. In part this is because modernity or claims advanced in the name of national identity always raise the same question: Who can best lead a soci- ety toward the future? This is an enduring question for technical experts, even as the role of experts relative to the state changes according to time and place. Carlson discusses the role of technical experts in nineteenth-century America, Todd in early-twentieth-century Germany, Rau in World War II Britain. Hecht's essay takes us to the postwar period, arguing that French technologists sought authority by claiming to provide the path to a modern national future. The need to reinvigorate or even reshape French national identity was widely agreed upon. By offering the mechanisms for this trans- formation, technologists secured positions of political power and cultural authority. In so doing, they sought to dissolve the boundaries between tech- nology and politics as a way of claiming greater authority within the state. Their success in blurring these boundaries produced technopolitics; thus, expert authority within the French state must be understood both in terms of the technological systems built by those experts and in terms of the con- scious association or dissociation of those systems with politics. In this case, technopolitics appears as a distinctive form of state power. A version of this appears to be true for the Swedish Cold War state as well. Officially, Sweden's posture in the Cold War was one of neutrality: in principle, the government claimed, Sweden would respond symmetrically to any intrusion into its airspace, whether Western or Soviet. Simulta- neously, Swedes' self-image as neutral mediators between East and West and as peaceful representatives of a viable Third Way lent their small nation a powerful sense of its role in world history. But Hans Weinberger shows that the real policy of the Swedish state cannot be understood in terms of diplomatic rhetoric. Instead, an examination of technological decisions shows that, in fact, Sweden's military infrastructure was designed to facil- itate NATO's physical access to the Soviet Union. Sweden's military tech- nological systems thus belied the official posture of neutrality. In the 18 Hecht and Allen Swedish case, as in the French case, technological systems formed de facto national policy. The parallels go further. In France, technology was explic- itly conceived as a form of poHtics; this in turn shaped the technopolitical potential of the nuclear program. In Sweden, decision makers conceived of technology as neutral; this in turn made it possible for all technological deci- sions to appear as inherent vehicles of neutrality. In both cases, then, the way in which decision makers and the public conceptualized the valence of technology helped to shape the political life of specific technological sys- tems. In both the French and the Swedish cases, we see a disjuncture between declared policy (policy as rhetoric) and enacted policy (policy as practice). In both cases, an understanding of actual technological practice is necessary in order to view the disjuncture clearly. One might say that tech- nologies camouflaged actual political practices — except that the camou- flage metaphor suggests a separation between technological and political practice that did not exist. A more precise formulation would be that these technological systems performed national pohtics. Technopolitics during the Cold War may have had a distinctive flavor, but hiding political agendas and power relationships in technological arti- facts, practices, or systems is nothing new. For example, Todd argues that German engineers in the early twentieth century constructed "shadow his- tories" with a technologically determinist thrust in order to legitimate their own choices and discredit those made by other engineers. Some engineers used shadow histories to justify centralized power grids; others used them to justify decentrahzed systems. Either way, the histories made the tech- nologies seem nonpolitical when in fact centralization and decentralization would create basic differences in the political and social organization of regions and ultimately the nation. Todd maintains that these shadow his- tories did more than legitimate particular forms of electric power develop- ment: they also masked the political negotiations that engineers conducted with other industrialists and local officials in order to implement their tech- nological plans. In one case, technological determinism obscured the con- vergence between National Socialism and the industrial development plans advocated by a prominent engineer. Slaton and Abbate also probe the hidden pohtical performances of tech- nology. Their essay on technical standards compares the early twentieth century construction industry with the late-twentieth-century computer Introduction 19 industry in the United States. What roles, they ask, do standards and spec- ifications play in encoding and performing hierarchies of technological knowledge? In both of the cases examined, they argue, standards encoded labor, produced or reproduced distinct relationships between expertise and authority, and redistributed work among different phases of production and consumption. Technical standards have a "hidden life," the perfor- mance of which has concealed effects. In the construction industry, these included the redistribution of expertise and authority among architects, materials suppliers, and tradespeople. In the computer industry, network standards displaced a great deal of labor from the designers of such net- works onto the users. Viewed on the surface, 1920s construction and 1980s information technology are worlds apart, but in both cases, Slaton and Abbate maintain, standards constituted a dynamic medium through which relationships between expertise and authority were renegotiated. Their analysis thus foregrounds another important theme: the contingent nature of the relationships between expertise and authority, and the per- formance of those relationships through technological practices. This point, we believe, is central to the contribution that the histories of tech- nology in this volume make to other historical fields. These relationships cannot be understood simply in institutional or discursive terms: they must be examined in terms of practice. As Rau also argues, such practices are always local. The nature and extent of power wielded by experts — within the state or anywhere else — is always contingent upon local conditions and negotiations, and must always be understood as the product of tensions between local and global forces and motivations. This is why we cannot fully understand the relationship between power and expertise in any given situation without understanding how both social and material practices constitute expertise. Many of the essays in this volume point to a central irony: that experts lay claim to power by blurring, overstepping, or redefin- ing boundaries drawn by other groups seeking authority. Time and again, we see that the practices and content of technological change are them- selves performances. They work out unequal social relations — that is to say, power dynamics. In closing, we should reiterate that these contributions represent only a few of many possible ways in which the history of technology can contribute to scholarship in other historical fields. The essays all discuss artifacts. 20 Hecht and Allen knowledge, and systems that are commonly recognized as "technological" precisely because they have served as instruments of expert power. We hope that conclusions drawn from this volume can illuminate the exploration of technology and authority in other areas as well. As scholars in our field have begun to demonstrate, for example, the technological performance of power relations involving gender, race, or coloniaHsm is equally important to understanding these dynamics. The central challenge set by our mentors has always been that "technology is far too important to leave only to engi- neers; humanists, social scientists, historians, and citizens should also have their say."" By opening spaces (however small) in which historians of tech- nology can contribute to other fields, we hope to meet that challenge. Technology is, indeed, far too important to be neglected by humanists. Notes 1. Marc Bloch, The Historian's Craft (Vintage Books, 1953), p. 36. 2. Helmuth Plessner, Die verspdtete Nation (W. Kohlhammer, 1935; reprinted 1959), esp. pp. 72-82. Compare similar arguments in Ernst Gellner's Nations and Nationalism (Cornell University Press, 1983). 3. Compare Jean-Francois Lyotard, The Postmodern Condition (University of Minnesota Press, 1979), esp. preface and p. 37. 4. We do not mean to imply that no one tried to reach mainstream historians, or that no one succeeded in doing so. See, for example, Judith McGaw, Most Wonderful Machine (Princeton University Press, 1987); Philip Scranton, Endless Novelty (Princeton University Press, 1997); Carroll Pursell, The Machine in America (Johns Hopkins University Press, 1995); David Nye, Electrifying America (MIT Press, 1990); Ruth Schwartz Cowan, More Work for Mother (Basic Books, 1983); Leo Marx, The Machine in the Garden (Oxford University Press, 1964). 5. Leo Marx credited Hughes as the only one to address this thorny issue, but he was being modest. Marx too has addressed this question — see his review of In Context, ed. S. Cutcliffe and R. Post (Technology and Culture 32, 1991: 394-396). 6. We are indebted to David Nye for suggesting this organization in his review of the volume. 7. Richard Overy, Why the Allies Won (Norton, 1996). 8. C. P. Snow, Science and Government (Harvard University Press, 1961). 9. Robert Merton, "Science and the Social Order," in The Sociology of Science, ed. N. Storer (University of Chicago Press, 1973), p. 257. See also Robert Merton, "The Normative Structure of Science" and "The Puritan Spur to Science," in the same volume. David Hollinger argues that Merton's celebration of the scientific ethos Introduction 21 holds a position in the history of ideas comparable to that held by Frederick Jackson Turner's "frontier thesis" in the history of the American West; see his "The Defense of Democracy and Robert K. Merton's Formulation of the Scientific Ethos," Knowledge and Society 4 (1983), p. 11. 10. For technological practice, modern "rational" engineering was distinguished from "craft" traditions, an equally heterogeneous category in historical fact. Whereas the mental state of rationality was supposed to tie all modern engineering together with science, the mental state of "irrationality" or "subjectivity" was sup- posed to hnk "traditional" practice to the habits of superstition. See David McGee, "From Craftsmanship to Draftsmanship: Naval Architecture and the Three Traditions of Early Modern Design," Technology and Culture 40 (1999): 209-236. On the dangers of stressing "mental states" as analytic categories in history, see Charles Tilly, B/g Structures, Large Processes, Huge Comparisons (Russell Sage Foundation, 1984). 11. David Landes, The Unbound Prometheus (Cambridge University Press, 1969), p. 21. 12. For a discussion of historiography during the Cold War, see Peter Novick, That Noble Dream (Cambridge University Press, 1988). 13. See, for example, Robert N. Proctor, Value-Free Science (Harvard University Press, 1991). Democratic values were not associated with technology in other national cultures. See Plessner, Die verspdtete Nation, or Joachim Radkau, Technik in Deutschland (Suhrkamp, 1989). Sometimes science was overtly associated with authoritarian regimes — for instance, in Peter the Great's Russia. See Alfred Rieber, "Politics and Technology in Eighteenth-Century Russia," Science in Context 8 (1995): 341-368. 14. See David Nye, American Technological Sublime (MIT Press, 1994); John Kasson, Civilizing the Machine (Grossman, 1976); Marx, The Machine in the Garden. 15. Karl Popper, The Open Society and Its Enemies (Harper & Row, 1962), pp. 57-59. 16. Novick, That Noble Dream, pp. 300. 17. Ashraf Ghani, "The World Bank," talk given at Ford Seminar, University of Michigan International Institute, February 3, 2000. 18. Popper, The Open Society, pp. 32-33, 67. 19. A Proposal appeared just a few years before Rostow popularized his famous modernization theory in The Stages of Economic Growth: A Non-Communist Manifesto (Cambridge University Press, 1960). Neither Rostow nor Millikan was a mere theorist; both had gotten their hands dirty in practical foreign policy. Millikan had worked in several subcommittees of the Marshall Plan; Rostow had worked as an advisor to the nascent institutions of what would become the European Community. 20. Rostow and Millikan, A Proposal: Key to an Effective Foreign Policy (Harper & Brothers, 1957), pp. 39^0. On technical assistance, see pp. 54 and 61-63. Under 22 Hecht and Allen technical assistance, Rostow and Millikan included managerial and administrative skills, themselves assumed to be transparently rational and thus "neutral." 21. This was the explicit message of Rostow's book The Stages of Economic Growth, for example. 22. For a discussion of the continuities between colonial ideologies and modern- ization theory, see the last chapter of Michael Adas, Machines as the Measure of Men (Cornell University Press, 1989). For more on the role of economics in these dynamics, see Arturo Escobar, Encountering Development (Princeton University Press, 1995). 23. Frederick Cooper, "Modernizing Bureaucrats, Backward Africans, and the Development Concept," in International Development and the Social Sciences, ed. F. Cooper and R. Packard (University of California Press, 1997). 24. This view of modern technological history was shared by socialists and com- munists. See Joseph Schumpeter, Capitalism, Socialism and Democracy (Harper, 1942) or Charles Maier, Dissolution (Princeton University Press, 1997). 25. Melvin Kranzberg and Carroll Pursell, eds.. Technology in Western Civilization (Oxford University Press, 1967); Robert Multhauf, "Some Observations on the State of the History of Technology," Technology and Culture 15 (1974): 1-12; Eugene Ferguson, "Toward a Discipline of the History of Technology," Technology and Culture 15 (1974): 14; Carroll Pursell, correspondence with the authors, December 6 and 7, 1999. For a history of the institutionalization of the discipline, see Bruce Seely, "SHOT, the History of Technology, and Engineering Education," Technology and Culture 36 (1995), no. 4: Ti3-112. For an overview of its intel- lectual development, see John Staudenmaier, S.J., Technology's Storytellers (MIT Press, 1985). 26. Historians of technology were not the only ones to challenge the assumed links between technology and democracy. Cultural and political critics (among them Lewis Mumford, Jacques EUul, and Jean Meynaud) also challenged these links, arguing that the juggernaut of technological change, far from providing the motor of democracy, threatened its very foundations. Yet such critiques remained, for the most part, within a technologically determinist framework. 27. See, e.g., the introduction to second edition of The Social Shaping of Tech- nology, ed. D. MacKenzie and J. Wajcman (Open University Press, 1999). See also David Edgerton, "Tilting at Paper Tigers," British journal of the History of Science 16 (1993): 64-75; "De I'innovation aux usages: Dix Theses eclectiques sur I'his- toire des techniques," Annales 45 (1998): 259-288. 28. For more on these developments, see chapter 14 of Novick, That Noble Dream. 29. For a few examples among cultural historians, see Rethinking Labor History, ed. L. Berlanstein (University of Illinois Press, 1993); Richard Biernacki, The Fabrication of Labor (University of California Press, 1995); Laura Lee Downs, Manufacturing Inequality (Cornell University Press, 1995). 30. See Langdon Winner, "Upon Opening the Black Box and Finding it Empty: Social Constructivism and the Philosophy of Technology," in The Technology of Introduction 23 Discovery and the Discovery of Technology, ed. J. Pitt and E. Lugo (Society for Philosophy and Technology, 1991); David Hounshell, "Hughesian History of Technology and Chandlerian Business History: Parallels, Departures, and Critics," History and Technology 12 (1995), p. 214. Hillary Rose, "My Enemy's Enemy Is — Only Perhaps — My Friend," in The Science Wars, ed. A. Ross (Duke University Press, 1996), p. 93. 31. Thomas Parke Hughes, "Technological Momentum," in Does Technology Drive History? ed. M. Smith and L. Marx (MIT Press, 1994), p. 104. Leo Marx, in his review of In Context, ed. S. Cutcliffe and R. Post (Technology and Culture 32 (1991): 394-396), asked whether any justification for the history of technology remains if all is constructed "in context" and technology is incapable of "deter- mining" anything. Meanwhile, much of Bruno Latour's work has stressed that the "social" is a constructed analytic category, and thus cannot be used as an explana- tion for the "technological" or the "natural" — see Science in Action (Harvard University Press, 1987) and We Have Never Been Modern (Harvard University Press, 1993). 32. Judith McGaw, "No Passive Victims, No Separate Spheres," in In Context, ed. S. Cutcliffe and R. Post; Ruth Oldenziel, Making Technology Masculine (Amster- dam University Press, 1999); Nina Lerman, Children of Progress (manuscript, forth- coming); special "Gender and Technology" issue of Technology and Culture (1997), ed. N. Lerman, A. Mohun, and R. Olendziel. 33. Thomas Parke Hughes, "Shaped Technology: An Afterword," Science in Context 8 (1995), p. 455. This entire issue, edited by Hughes, addressed this very program. The Telephone as Pohtical Instrument: Gardiner Hubbard and the Formation of the Middle Class in America, 1875-1880 W. Bernard Carlson "Politics." When I hear that word, I recall fondly one of my undergradu- ate engineering students, Ken, who used to drop by my office. More often than not. Ken would find me in deep conversation with a colleague about the latest departmental intrigue or what was going on in the discipline. After my colleague had left. Ken would come in, carefully sniff the air for the nonexistent cigar smoke, and say with a smile "Ah, politics." With his appreciative sniff, my student demonstrated what many people know but what historians studying technology often downplay: that most human activities are essentially political. Whether one is talking about deci- sions affecting the future of nations, the strategy of giant corporations, the curriculum of university departments, or even what happens in a family, the dynamics are often political. We acknowledge that there is power and there are resources, and then we debate, plan, and scheme about how to shape the situation to advance our interests. Alhes must be enrolled, bar- gains struck, campaigns mapped out. In the nostalgic past, these things were done in the smoke-filled back rooms of city halls. Hence Ken's sniffing for the nonexistent cigar smoke. While the cigar smoke was nonexistent in my office, the air was heavy with ideology. What makes politics interesting is that it involves the clash of world views. On all levels of human interaction, individuals bring to a discussion differing notions of what to do and why. Whether we are debat- ing the degradation of the global environment or who in a university depart- ment should teach which courses, the discourse is shaped by what we think constitutes the good society and how we think the good society will be achieved. The dynamic interplay of beUef and action, I would explain to Ken, is what makes history — and people — so intriguing. 16 Carlson As I mentioned a moment ago, I'm not sure that historians studying technology understand as well as my student the role of politics in the world of technology. To be fair, historians of technology do look at poli- tics in the sense of group dynamics. Using either the social-constructivist approach of Wiebe Bijker and Trevor Pinch or the actor-network frame- work of Bruno Latour, Michel Gallon, and John Law, some technological historians have been busy identifying how different groups clash and shape technological designs in ways that advance their interests.' Equally, Thomas P. Hughes, in Rescuing Prometheus, introduced us to project managers who successfully built large-scale technological systems because they were wilHng to engage in the messy complexity of recruiting politi- cal allies.- As long as they are talking about politics on the micro level, inside the firm or system or marketplace, then historians of technology are comfortable. But a discussion of micro-politics does not answer the question posed years ago by the political scientist Langdon Winner: "Do artifacts have pol- itics?"^ What Winner was asking was whether technological artifacts embody and carry forward the political ideology of different groups in soci- ety. Do political beliefs — as well as the profit motive — drive people to pur- sue one set of technological solutions over another? Bryan Pfaffenberger argued that the personal computer revolution was an extension of the polit- ical revolution of the 1960s, but what other technologies mirror political change?'* I would argue that, for the most part, historians of technology have focused on economic and social explanations of technological change and have been reluctant to probe how political beliefs may have informed the actions of inventors, engineers, and designers. How many historians of technology are aware that Thomas Edison voted Republican? Even more to the point, most historians of technology would probably find this fact inter- esting but irrelevant. It is unfortunate that many historians of technology have been reluctant to investigate the interplay between technological design and political ide- ology, because it isolates them from the issues and ideas that animate other branches of history. For many historians, the central task is to understand how different belief systems — arising from religious, ethnic, race, or class backgrounds — inform the actions of individuals and groups. In their cau- tion not to invoke political ideology as a way of explaining technological The Telephone as Political Instrument 27 choices, historians of technology are missing an opportunity to establish important connections with the rest of the historical profession. It is important for historians of technology to make these connections because of the ways in which technology tends to get treated in political and social history today. In much of the literature of American history, tech- nology is still treated as an autonomous force in the background. Periodically new technology appears, and various individuals and groups then have to alter the social and political order in order to cope with that new technology. Even though historians of technology believe they have effectively banished such a deterministic perspective from their narratives, technology is seldom interpreted in American historical narratives as being produced simultaneously with the social and political order. ^" Indeed, tech- nological determinism is alive and well in many American history survey textbooks. Consequently, my goals here are threefold. First, I want to tell a story in which ideology plays a major role in the development of a new technology. Second, I wish to show historians of technology the importance of bring- ing political beliefs into their narratives. Third, I want to challenge politi- cal and social historians to pay attention to technological stories. All too often, nontechnological historians concentrate on the discourse of ideas and fail to look at what happens when ideas are manifest in material objects. Equally, they assume that responses to industrialization and technological change take place outside the arena of business and technology, and I want to inquire here how reform could take place inside the world of business by using technology in new ways. What I want to investigate here is how attempts to use technology to realize political goals can lead historical actors in unexpected directions, directions that upset the nice, neat cate- gories historians use to organize the past. To bring together technology and political ideology, I will tell a story about the invention of the telephone in America in the 1870s. Most histo- ries of the telephone treat its invention and development in purely economic terms: the telephone was invented because Alexander Graham Bell, Gardiner Hubbard, and Bell's other backers wanted to make money, and it was adopted by businesses because it increased efficiency. At the same time, most histories of America in the 1870s treat the poHtical issues concerning the rise of big business and the appearance of new technologies such as the 28 Carlson telephone, the phonograph, and the electric light as two separate phenom- ena; the product of heroic genius, these new technologies were unsullied by the political intrigue and corruption of the Gilded Age.' Yet Bell and Hubbard did not develop the telephone in a political and social vacuum; indeed, their efforts were strongly shaped by the debates in the 1870s over the rise of big business, the appropriate role of the state in regulating business, and the formation of the middle class. I will discuss Gardiner Hubbard's role in promoting the telephone and how his efforts were based on his political ideology: that if democracy was to survive in America, then middle-class Americans had to have ready access to the infor- mation and technology needed in order to participate in both the political and economic arenas. In teUing the story of Hubbard's ideology and the development of the telephone, I want to show that artifacts do have poli- tics, and conversely that politics have artifacts. Telegraphy and the Rise of Western Union To appreciate Hubbard's political ideology and how it shaped his efforts to promote the telephone, it is necessary first to understand the telegraph industry in the United States in the middle of the nineteenth century. Here we will see how the rise of Western Union prompted Hubbard and others to think about the role of information in a democratic society. Western Union had been founded by Hiram Sibley in 1851 as the New York and Mississippi Valley Printing Telegraph Company. During the 1850s, Sibley built up the firm by taking over smaller telegraph lines until he had gained control of the telegraph business in the Midwest (hence the name Western Union). In 1861, Sibley built the first transcontinental line to California and established Western Union as one of the major firms in the industry. In 1866, Western Union absorbed its two remaining rivals, US Telegraph and American Telegraph, achieving, more or less, monopoly con- trol of the telegraph industry.^ Because of his success in reorganizing US Telegraph, William Orton (1826-1878) was named president of Western Union in 1867. At once, Orton began to convert Western Union from a confederation of indepen- dent companies into a single organization dedicated to a particular market strategy. Orton noticed that a significant number of the telegrams trans- The Telephone as Political Instrument 29 mitted by the company were short business messages — market quotes, buy and sell orders to brokers, and brief instructions to salesmen in the field. For these messages, business customers chose the telegraph because it was quick and rehable, and they were not especially concerned about price.* Assuming that businessmen would send more of these messages as they pur- sued the new national market made available by the railroad, Orton decid- ed to have Western Union concentrate on sending business messages between cities. In doing so, Orton made a distinct choice, since he could have pursued several other markets. In several European countries, for example, the bulk of the telegraph messages were either social messages or government reports. Likewise, Western Union could have also placed news- paper reports at the center of its strategy. Although he forged an alliance with the Associated Press, Orton never considered press dispatches as important as business messages. To control and expand this business market, Orton took two steps. First, to secure information from capital and commodity markets for Western Union's business customers, Orton bought control of the Gold and Stock Telegraph Company. Gold and Stock had established itself by erecting local telegraph networks for transmitting prices from the floors of stock and commodity markets to the offices of brokers and investors. To make its ser- vice attractive. Gold and Stock encouraged Thomas Edison and Elisha Gray to develop printing telegraphs or stock tickers which brokers could easily read.' Because Orton saw Western Union in the long-distance, inter-city business and Gold and Stock operating in the local, intra-city business, he left Gold and Stock a separate firm. Control of Gold and Stock was valu- able to Western Union because it gave Western Union access to the market information that business customers wanted. Second, in pursuing the short business message market, Orton invested selectively in new technology. Although several inventors (including Edison) had developed automatic telegraph systems that used punched tapes to send and receive messages more quickly, Orton refused to invest in them. From Orton's view, it was a waste of time and money to prepare a tape for a short message when an operator could just send it.'" Instead, Orton encouraged the development of devices that could send multiple messages over a single wire. By being able to send two, four, or even more messages over a single wire. Western Union could increase the volume and speed of messages without having to 30 Carlson make heavy investments in stringing new lines or hiring more operators. Consequently, Orton purchased Joseph Stearns's duplex (two message) patent in 1872 and supported Edison and Prescott's work on a quadruplex (four-message) system in 1874." Thanks in part to duplex and quadruplex, Western Union was able to maintain steady annual profits while increasing the number of messages and decreasing the cost per message. By 1873, Western Union was con- ducting 90 percent of the telegraph business in the United States. ^^ However, this does not mean that it was all smooth sailing for Western Union in the early 1870s. Simultaneous with his efforts to establish Western Union's strategy and structure, Orton had to fight off the dangers of a rival network and a hostile takeover. One threat came from Wall Street. Sibley and Orton had rapidly built up Western Union by erecting lines along railroads and placing telegraph offices in railway stations. However, this meant that, as new transconti- nental railroads were built, railroad financiers could create their own tele- graph networks and not ally themselves with Western Union. Jay Gould pursued this strategy twice, first in 1874-1878 and again in 1879-1881. In the first episode, Gould used his control of several railroads to help the Atlantic and Pacific Telegraph Company quickly build a rival telegraph sys- tem." To steal business away from Western Union, the Atlantic and Pacific cut prices in January 1877 and forced Western Union to follow suit. Unfortunately, while the reduction in prices generated a large volume of business for Atlantic and Pacific, the firm lacked a sufficient number of lines to transmit the messages quickly and reliably. To cope with the message vol- ume, Atlantic and Pacific tried using Georges D'Infreville's crude duplex and Edison's automatic system. Gould convinced Edison to join the firm briefly as its Chief Electrician. Despite these steps, Atlantic and Pacific per- formed poorly (it never paid a dividend), and Orton was able to force a merger in the spring of 1878.'* The other major challenge for Western Union came from Washington. No sooner had Western Union achieved national dominance in 1866 than individuals such as Gardiner Hubbard began attacking it as a threat to American democracy. For Hubbard and others. Western Union was the first national monopoly, and they did not believe that this corporate giant would exercise any restraint in raising prices or that it would serve the public inter- The Telephone as Political Instrument 31 est. For these critics, the fact that Western Union was reluctant to cut prices and indifferent to some inventions (such as automatic telegraphy) suggest- ed that the firm was pursuing private gain at public expense. Critics were especially concerned that Western Union had access to both market infor- mation and private business messages, and that the firm could use this infor- mation to manipulate markets in its favor and ruin individual businessmen. Finally, critics were worried that, by transmitting news for the Associated Press, Western Union could also interfere with freedom of the press. '^ In response to these real and perceived problems, critics of Western Union attempted to persuade Congress to take action. Some thought that the Post Office should be permitted to erect its own telegraph lines; they cited the nationalization of telegraph lines in England, France, and Belgium as pos- itive examples. In anticipation of possible nationalization. Congress passed the Telegraph Act of 1866, which gave the federal government the right to purchase the assets of all telegraph companies (at a mutually agreed upon price) in 5 years. Others, particularly Hubbard, disagreed with outright nationalization and instead thought the federal government should guar- antee competition in the industry by underwriting the creation of a second telegraph network. ''• (I will say more about this proposed federally subsi- dized network in a moment when I discuss Hubbard's vision.) Drawing on his experience in Washington as Commissioner of Internal Revenue during the Civil War and his ties to the Republican Party, Orton beat back these threats. To do so, Orton cultivated congressmen and regu- larly testified on Capitol Hill. In his testimony, Orton used a variety of argu- ments to defend Western Union, but he frequently returned to two themes. First, he argued that the need to earn a return on the huge capital investment made by stockholders drove Western Union to build and operate an effi- cient telegraph network. Second, he claimed that only a private organiza- tion could fully discipline its workforce and prevent the violation of private messages or the misuse of market information. In contrast, he suggested, a government telegraph system would have operators who were politically appointed, and this would inevitably lead to mischief.'^ Using arguments such as these, Orton was able to stymie attempts to either nationalize the telegraph or create a rival. In doing so, Orton helped establish the general pattern of telecommunications as a private industry that responds to fed- eral regulation. 32 Carlson Orton's arguments can be seen as similar to the ideological position that Martin Sklar and other historians have come to call corporate liberalism.'^ In the years between the Civil War and World War I, rapid technological change unleashed a period of unprecedented economic growth. But with this growth came instability in the forms of unbridled competition, de- skilling and dislocation of workers, and a cyclical pattern of booms and recessions. To both businessmen and intellectuals, it seemed that market forces were exacerbating rather than relieving this instability. In response to the failure of markets, businessmen sought to eliminate competition, first through cartels and then by creating larger organizations. To explain their actions, businessmen and intellectuals drew on the intellectual traditions of laissez-faire economics and classical liberal political thought to frame a new ideology: corporate liberalism. If society wanted to reap the benefits of tech- nological change, businessmen and intellectuals came to argue, then soci- ety needed to trust business and permit it to create the organizations that could achieve the economies of scale possible with this new technology. Decisions about how to best use technology were to be made privately by owners of the means of production and not by the state, since the owners of the technology possessed both the motivation and expertise needed to deploy technology efficiently. The role of the state was to create, through laws, regulation, and tariffs, an environment that encouraged private enter- prise to use technology efficiently. Along with his arguments advocating private control of technology, Orton employed a range of tactics — price competition, political lobbying, and hostile takeovers — to beat back the challenges posed by Gould and Hubbard. In this turbulent environment, a new tactic, technological inno- vation, came to play an important role. To maintain its dominant position. Western Union needed to adopt new inventions such as duplex and quadru- plex. At the same time, the challengers — Gould and Hubbard — also realized that innovations might be used to gain a foothold in the industry. An edi- tor of the Telegrapher observed in 1875: . . . improved apparatus has become of vital importance, and, consequently, tele- graphic inventors who, for some years past, have been regarded as bores and nui- sances, suddenly find themselves in favor, and their claims to notice, recognition and acceptance, listened to with respectful attention. All parties are now desirous of securing the advantages which may be derived from a development of the greater capacity of telegraph lines and apparatus. The fact has become recognized that the The Telephone as Political Instrument 33 party which shall avail itself to these most fully will possess a decided advantage over its competitor or competitors. That this state of telegraphic affairs affords the opportunity for the inventive tal- ent and genius of the country which has hitherto been wanting, is unquestionable." By the mid 1870s, the combination of Western Union's dominance and the possibility of launching a rival network created a unique and novel market for telegraph inventions. In fact, one could argue there was a demand for "blockbuster" inventions or patents that could be used by Western Union or its challengers. Thus, as Bell, Gray, and Edison were investigating devices that would become telephones, they were working not in a "normal" business environment but in a "hothouse" that favored a breakthrough. The breakthrough sought by Orton, Hubbard, and others in the tele- graph industry was the "next generation" of multiple-message systems. In the mid 1870s, several inventors in Europe and America began designing acoustic or harmonic telegraphs. Inspired partly by the work of the German physicist Hermann von Helmholtz, investigators thought it might be pos- sible to send and receive several messages by assigning a separate acoustic tone to each message. Ehsha Gray experimented with an acoustic system beginning in the winter of 1866-67 and publicly demonstrated a version in July 1 8 74 in New York. ^° Because Gray was chief electrician for the Western Electric Manufacturing Company and Western Electric was one of Western Union's major suppliers, Orton quickly became aware of Gray's work. In March 1875, Orton learned that another inventor, Alexander Graham Bell, was working on a similar harmonic scheme. At that moment, Orton was quite interested in new multiple-message systems since Edison had gone over to work for Atlantic and Pacific, and it was unclear who actually owned the quadruplex.-' Orton had Bell demonstrate his apparatus, only to find Bell's arrangement inferior to Gray's design.-^ Nevertheless, Bell's work helped convince Orton that harmonic telegraphy might well be the next breakthrough. Consequently, when Edison sheepishly returned to work for Western Union in July 1875, Orton asked him to develop an acoustic telegraph.-^ Although there were technical reasons why Orton turned down Bell in March 1875, strong personalities also played a part. Bell was promptly (but politely) escorted out of Orton's office when Orton learned that Bell was 34 Carlson associated with his nemesis, Hubbard. To understand why the mere men- tion of Hubbard led Orton to refuse to work with Bell, let us examine Hubbard's opposition to Western Union. Hubbard and the Postal Telegraph Gardiner Greene Hubbard (1822-1897) was born in Cambridge, Massa- chusetts to an old New England family. He attended Phillips Academy (Andover), Dartmouth College, and Harvard Law School. After serving as a junior member of a law partnership with Charles P. and Benjamin R. Curtis in Boston, Hubbard went into practice for himself in 1848. His prac- tice included some patent work, and he helped Gordon McKay secure patent coverage for his shoemaking machinery. -'' Although Hubbard inherited a small fortune from his mother, he lost most of it speculating on a wheat deal in the late 1840s." To overcome this financial loss, Hubbard supplemented his legal practice with real estate development in Cambridge. In 1849, Hubbard purchased about 45 acres south of Brattle Street, and in 1851 he built an imposing wood-framed Italianate villa. Although he initially planned this to be only his summer home, he and his family soon made the Brattle Street house their year-round residence. Hubbard landscaped the rest of his acreage, which he then sold as house lots. Hubbard was involved in developing subdivisions elsewhere in Cambridge, and in 1861 he joined other local businessmen in the East Cambridge Land Company, which struggled for years to fill in and devel- op the marshland along the Charles River as industrial property.-'" Early on, Hubbard realized that his Cambridge real estate ventures would only succeed if he could help make Cambridge desirable to his fellow mid- dle-class professionals. To accomplish this, Hubbard turned to technology. In 1849 he became the first president of the Harvard Branch Railroad, which provided steam-train service from downtown Boston to the Cambridge Common. Unfortunately, this commuter railroad was unable to compete with the horse-drawn omnibus service between Boston and Cambridge, which ran more frequently and charged lower fares. Ultimately, the Harvard Branch failed because there were too few passengers to pay off the substantial debts incurred laying the track. In 1853, Hubbard and his fellow Cambridge businessmen replaced the steam railroad with a horsecar The Telephone as Political Instrument 35 line, and their new company, the Union Railway, proved to be a profitable venture. ^^ In 1852, Hubbard also helped establish the Cambridge Water Works and the Cambridge Gas Light Company. Although none of Hubbard's transportation and utility ventures were the first of their kind in America, it is notable that in the 1850s such systems were generally found only in major cities, such as New York and Baltimore. It is remarkable that Hubbard established such services in a small city such as Cambridge, which had a population of only 15,215 in 1850.^^ Undertaken in such a small city, Hubbard's transportation and utility ventures were serious economic risks. Just as the Harvard Branch Railroad failed, there was no guarantee that the populace would embrace the horse- car or gas lighting and generate sufficient income to pay off the costs of these systems. Indeed, there was always a gap between Hubbard's vision and business reality. Recalling Hubbard's contributions to Cambridge, one local historian wrote: Mr. Hubbard was one of those forceful men who possessed a vision beyond the present. . . . Like many such men he made ventures without sufficient capital and met the difficulties such action is likely to cause. . . . They [i.e., his transportation and utility companies] all suffered for want of adequate capital in the early days, the public generally having little confidence in them as a business proposition.-' Yet, ever optimistic about the future, Hubbard promoted his ventures, con- fident that they would prove to be successful enterprises in the end. In 1868, Hubbard moved from the local to the national stage. He turned his attention to the telegraph industry and to questioning Western Union's dominance. It is not exactly clear why Hubbard took up this cause, but he did share with Charles Francis Adams and other Bostonians a suspicion of large-scale organizations, especially those controlled by New York financiers.'" As he did with other topics, Hubbard undertook a massive study of the telegraph business in Europe and America. Through this research, Hubbard concluded that Western Union was not serving the pub- lic interest: the company was pursuing only a business market, it was not using the most up-to-date technology (such as automatic systems), and it was not reducing its prices.^' Hubbard was concerned that Western Union was using its technology, size, and dominant market position to reap excess profits. Even more wor- risome to Hubbard, Western Union was a threat to American democracy 36 Carlson because of the firm's control over the dissemination of vital information. Because Western Union and Gold and Stock controlled the distribution of prices from stock and commodity markets, these firms exercised tremen- dous power over individual investors and small businessmen. Moreover, since Western Union transmitted news for the Associated Press, Hubbard and other reformers feared that Western Union could interfere with elec- tions by tampering with the news. For Hubbard, Western Union was a threat to the power of individual Americans to pursue their own political and economic destiny. For Hubbard, the solution to the problems created by Western Union's monopoly power involved two changes: first, one had to rethink the mar- ket for the telegraph; second, one needed to invent a new kind of organi- zation which should serve that market. In Europe, telegraph networks handled a substantial volume of social messages and government reports; why not build a system to serve these markets as well as businessmen? To reach these additional groups, Hubbard proposed that telegraph offices be located not just in railway stations (Western Union's common practice) but also in post offices, which were much more convenient for the average cit- izen. Partly because the telegraph offices would be placed in post offices, Hubbard called his scheme the postal telegraph plan. Hubbard was confi- dent that there was an enormous potential market for social and govern- mental messages and that this demand could be used to lower prices and expand telegraph service to every town and village in America. In doing so, Hubbard believed he was creating a telegraph system that would better serve the needs of the American public and advance democracy.^- However, for Hubbard it was not enough just to rethink the telegraph market. Reform would come only if a new type of organization were cre- ated to serve this market. To create an alternative organization, Hubbard did not hesitate to seek government support, as he had done with other causes. In the mid 1860s, concerned that deaf students such as his daugh- ter Mabel were not receiving adequate public education, he convinced the Massachusetts legislature to support a school for the deaf. Hence, it is not surprising that Hubbard took his idea for a postal telegraph system to Washington and sought funds from Congress in 1868. What Hubbard asked Congress to provide was the capital for a private corporation which would build a new telegraph network and in turn enter into a contract with The Telephone as Political Instrument 37 the Post Office. ^^ This private corporation would be run by Hubbard and his associates.''* Viewed from Orton's perspective, Hubbard's postal telegraph scheme must have seemed puzzling, since the idea of a government-subsidized rival company denies the basic premise of corporate liberalism: that the private owners of technology know how to best deploy technology and reap the greatest good for society. However, for Hubbard it was not a foregone con- clusion that private interests would necessarily serve the public good. Drawing on an older discourse that questioned the role of monopolies and special interests in a republic, Hubbard asked who should be controUing powerful corporations: The time will come . . . when the people will rise in their might and crush these monopolies. It is necessary that the good men of both political parties . . . should take steps to correct the evil in these corporations, that they may be reformed rather than destroyed. Stockholders and officers ... do not or will not understand their true relations to the public. They seem to think that their franchises were granted by the State solely for their own benefit. . . . They forget that these are not private but public corporations which have received certain privileges from the state, in consideration of their promise to perform certain duties to the public in return." Just as Orton's position can be related to corporate liberalism, so Hubbard's outlook corresponds to an ideological position that Mary O. Furner termed "democratic statist." Concerned about the problems posed by rapid indus- trialization and the rise of big business, many Americans believed that the solutions lay not in radically restructuring society and the economy but in experimenting with a variety of new organizations and institutions.^^ With great energy, Americans in the 1870s and the 1880s experimented with new organizations — government bureaus (for collecting information and enforc- ing regulation of the railroads and pubhc health), labor unions (e.g., the Knights of Labor), movements for farmers (e.g.. Farmers' Alliances), moral reform efforts (e.g., the Women's Christian Temperance Union), and educa- tional institutions (e.g., the rise of research universities with professional schools). ^^ Seen as alternatives to the existing political parties, these new organizations were the means by which "good men" such as Hubbard hoped to reform society.'* To ensure that these organizations had the resources and authority nec- essary to bring about change, individuals and groups did not hesitate to turn to the states or to the federal government for support. However, these 38 Carlson reformers did not believe that the government should simply take over func- tions performed by the market; rather, they wanted the government to inter- vene and create a "space" for new organizations and institutions. For instance, Hubbard was opposed to the federal government's simply taking over the telegraph system, for he was convinced that nationalization would create a bureaucracy that would be just as unresponsive as Western Union. What was needed was a new kind of organization — a federally financed private corporation — that combined the efficiency of a private business organization with the authority of a government agency. Hence, I would argue that Hubbard's postal telegraph plan was part of a larger ideological movement — democratic statism — that sought to overcome the ills of indus- triaUzation through the creation of a variety of new organizations, some private and some state-supported.^' With great energy, Hubbard lobbied and persuaded congressmen to introduce bills for a postal telegraph scheme in sessions from 1868 to 1876.'"' Orton vigorously fought back, and the annual hearings for the postal telegraph bill came to be known as the "Wm. Orton and Gardiner Hubbard Debating Society.'"*' In many ways, when Hubbard started his campaign for the postal telegraph, it was a reasonable proposition; after all, the federal government had just won the Civil War by actively creating all sorts of new practices and organizations. However, as the economy pros- pered and then collapsed in the mid 1870s (as a result of overexpansion in railroad construction), Orton and others came to argue effectively that the economy worked best when there was the least amount of government involvement. Although skillfully and repeatedly outflanked by Orton in the halls of Congress (the postal telegraph bill was never passed), Hubbard never gave up his belief in the need for an alternative telegraph system, and he instead looked for other ways to force Western Union to change. To Hubbard, there had to be other ways to utilize telecommunications to ensure American democracy. Hubbard, Bell, and the Telephone Hubbard found a new way to challenge Western Union in the creative ideas of Alexander Graham Bell, a young Scotsman who had emigrated with his parents to North America to help promote his father's system of visible The Telephone as Political Instrument 39 speech. Visible speech was a system in which the deaf were taught to asso- ciate different sounds with symbols in order to learn to speak. Anxious to secure the best possible teaching techniques for his daughter and other deaf children, Hubbard invited Bell in 1872 to come Massachusetts to teach vis- ible speech. Bell taught at the state-sponsored school for the deaf, then secured a professorship at Boston University. Although a dutiful son. Bell did not wish to devote his life to advancing his father's system. In 1872, he turned to invention to make his own mark on the world. Bell may have read how Western Union had purchased Stearns's duplex, and this may have led him to decide to develop his own multiple-message telegraph. "*- Drawing on the extensive knowledge of acoustics he had acquired in teaching visible speech. Bell investigated a har- monic telegraph. In the autumn of 1874, after he had begun courting Hubbard's daughter Mabel, Bell told Hubbard of his telegraph experiments. Hubbard took an immediate interest in Bell's efforts and encouraged him to perfect his har- monic scheme as quickly as possible. Hubbard knew that he could use the invention of a better multiple-message telegraph to bring about change in the telegraph industry. ''^ With a strong patent for a multiple-message tele- graph, Hubbard would have several options by which he could force change on Western Union. He could go back to Congress and argue for federal sup- port of a new network built around this efficient invention, or he could imi- tate Gould and use the patent to found a new telegraph company. Bell tried a dozen different arrangements but was never able to get his harmonic telegraph to work properly."*'' Bell realized that he lacked the man- ual skills to implement his ideas; however, rather than give up, he concen- trated on being a "theoretical inventor" and perfecting the theory behind his multiple-message telegraph. "'^ In the course of his theoretical musings. Bell came to be far more interested in the possibility of sending complex sounds (such as voices) over a wire than in sending individual tones. In February 1876, Hubbard filed Bell's patent application for a harmonic tele- graph scheme, and this application included claims for a speaking tele- graph.'" Six weeks later. Bell succeeded in transmitting the voice and thus inventing the telephone.*^ Although Hubbard was much more interested in getting Bell to complete his multiple-message telegraph, he followed Bell's telephone experiments. 40 Carlson and he arranged for Bell to exhibit his inventions at the Philadelphia Centennial Exhibition in the summer of 1876. At the Centennial, scientists, inventors, and other dignitaries were fascinated more by Bell's telephone than his multiple-message telegraph, and Bell began to focus more atten- tion on perfecting the telephone. Through the remainder of 1876, Bell test- ed his telephone on increasingly longer telegraph lines; he also began giving lectures at which he demonstrated the telephone.'*^ For Bell and other sci- entifically minded people, the telephone was remarkable in that it illustrated the relationship between sound and electricity. For almost a year (March 1876-February 1877), neither Hubbard nor Bell gave much thought about how to promote the telephone. For his part, Hubbard was quite busy heading up the Railway Mail Service, a branch of the Post Office, which had been established to speed up the delivery of mail. Under Hubbard's leadership, Theodore Vail and others developed special techniques for sorting the mail on board trains. As Richard John has point- ed out, Hubbard's experience with the Railway Mail Service further con- vinced Hubbard of the importance of developing effective communications systems to foster democratic society."" In view of his recent efforts with the postal telegraph, one might well have expected that Hubbard would have gone to Washington to seek some sort of government support for the telephone, but Hubbard did not do so. Most curiously, Hubbard at first thought it best to sell Bell's harmonic tele- graph and telephone to Western Union. Perhaps Hubbard naively believed that Western Union lacked the technology needed to reform itself, and that if provided with breakthroughs such as the harmonic telegraph and tele- phone the company would change. Hubbard may also have wanted to see his future son-in-law established financially, and may have thought he could accomplish this by getting a good price for Bell's invention. Accordingly, in the autumn of 1876, Hubbard offered Bell's patents to Orton for $100,000.™ Much to the amazement of later historians, Orton turned down Hubbard's offer. Orton's decision makes sense in terms of his mindset and the resources he had at his disposal in the autumn of 1876. From Orton's viewpoint, the telephone was not suitable for Western Union's core busi- ness of sending short business messages between cities quickly and reliably. In 1876 Bell's telephone did not work reliably on circuits of more than 20 The Telephone as Political Instrument 41 miles, and transmissions were somewhat muffled and indistinct.^' More- over, even though Bell invented it while pursuing a multiple-message tele- graph, the telephone functioned in exactly the opposite way — rather than permitting several messages to be sent over a single wire, the telephone used an entire wire for one conversation. Hence, to Orton, the telephone would have reduced the throughput of his network rather than increasing it. In the autumn of 1876, Bell's portfolio was also not very impressive: all that Hubbard could show Orton were a few crude instruments which were covered by three patents.^' Of course, Orton had seen Bell's harmonic tele- graph 18 months earlier and had concluded then that Bell's work was infe- rior to Gray's. Accustomed to the high-quality instruments developed by Edison, Gray, and other inventors, and knowing the importance of care- fully phrased patents, Orton probably found it difficult to take Hubbard's offer seriously. Orton decided that it would not be difficult to have Edison continue his work on harmonic telegraphy, create a better device, and secure patents that could beat Bell in court. Consequently, at the end of 1876 Orton asked Edison to step up his investigation of harmonic telegraphy at Menlo Park. In March 1877, Edison signed a new contract with Western Union promising to develop new telephone patents.''' Rejected by Western Union, Hubbard next tried to convince several wealthy businessmen to form a company that would exploit Bell's patent." In courting these investors, Hubbard argued that the telephone had the potential to remake the telegraph industry. Hubbard suggested that, by sub- stituting the telephone for Morse keys and sounders, telegraph operators could send and receive messages much more quickly. "An operator by the Morse instrument ordinarily transmits about fifteen words a minute," he claimed, "while he can speak & therefore transmit by Telephone from one hundred & fifty to two hundred."'^" Likewise, Hubbard suggested that the telephone could be used on private lines to hnk two locations. Hubbard had already been contacted by several individuals who wanted to set up telephones between their homes and business establishments or between downtown offices and outlying factories. On these private lines, Hubbard believed that the telephone would be cheaper and quicker than printing telegraphs which often cost $250 each. The first private-line telephone was purchased by Charles Williams, who connected his electrical workshop (where Bell had first experimented on 42 Carlson his telephone) in downtown Boston to his home in the suburb of Somerville in May 1877. Within a few months, Hubbard was contacted by entrepre- neurs who wanted hcenses to install similar private lines. Several of these entrepreneurs wanted to imitate existing messenger, burglar, and fire alarm telegraph companies and connect all the telephones to a switchboard in a central office. The first of these exchanges was established in Boston in May 1877 by E. T. Holmes. Holmes had started a burglar alarm network, and he added telephones as a second service for his customers.^' Holmes found that his telephone business grew quickly because a portion of his network served a neighborhood in which many "large grocers, confectioners, and cookery merchants" were located, and these businessmen found it conve- nient to use the telephone to conduct transactions among themselves." With great interest, Hubbard followed the efforts of Holmes and other local entrepreneurs as they installed telephones on private lines and set up exchanges. These developments convinced Hubbard in July 1877 to form the Bell Telephone Company, which was to hold the Bell patents and issue licenses to individuals who wanted to set up local telephone exchanges. Named as the company's trustee, Hubbard took it upon himself to pro- mote the establishment of local telephone companies. ^^ In the summer of 1877, Hubbard traveled across the United States as a member of the Special Commission on Railway Mail Transportation. He carried two tele- phones in his suitcase, enthusiastically demonstrating them to business- men at every stop. The Telephone as Middle-Class Invention As Hubbard toured the country and demonstrated the telephone, one won- ders how he reconciled this new campaign with his larger struggle against Western Union. How did his emerging market strategy mesh with his polit- ical ideology? Hubbard's efforts with the telephone make sense if one thinks of his opposition to Western Union because it mediated the access of individuals to information. For Hubbard, the success of American democracy hinged on the abihty for individuals to secure news and mar- ket prices. The problem with Western Union was that it was so large and intrusive that it had the potential to prevent people from getting the infor- mation they needed. One way to minimize the intermediary was to place The Telephone as Political Instrument 43 the technology squarely in the hands of the user and eliminate the tele- graph operator, who controlled messages by encoding them. Since the first telephone was literally in the hands of the user, controlled and manipulat- ed by him, Hubbard felt that the telephone eliminated the evils of the inter- mediary/' Moreover, Hubbard also believed that the telephone would be used for domestic and social purposes, and thus a telephone network would be more democratic than Western Union's business-oriented tele- graph system. In his correspondence and his promotional efforts, Hubbard told of how middle-class and upper-middle-class people would use the tele- phone to coordinate servants, order groceries, and respond to social invi- tations. Although Hubbard recognized the business applications for the telephone, his imagination was fired by the ways in which the middle class could use the telephone."^" Hubbard saw the telephone as a device that would allow the middle class to create a space for itself in a chaotic world. That Hubbard saw the tele- phone in this way is not surprising when we recall that Hubbard used a variety of network technologies (gas, water, streetcars) to develop a mid- dle-class community in Cambridge in 1850s. The telephone, Hubbard anticipated, would create not a physical community but, as we would say, a virtual one, since it was a means by which middle-class people could dif- ferentiate themselves from the poor and from the rich. To appreciate this, we need only review the typical uses of the telephone before 1880: • Private lines between office and home connected the domestic (female) sphere and the (male) world of work while also maintaining protection. • Private lines between downtown offices and outlying factories main- tained the distinction between the middle-class owners and the workers. • In the home, the telephone was used to direct servants and to order goods from shopkeepers, hence maintaining social distinctions between the mid- dle class and the working class. • Telephone exchanges connected middle-class peers across a community in a technological network that manifested the common set of interests that middle-class people were trying to define. One might well ask why Hubbard and the middle class chose to deploy the telephone in these ways. I would argue that they did so to shore up their position as American culture underwent a series of traumatic changes in the ISyOs.'' During that decade, a new rich business elite appeared who 44 Carlson had made their fortunes on Wall Street by financing the railroads. For Hubbard and other Boston Brahmins, this new financial elite was especial- ly troubling because it was based in New York. At the same time that they were concerned with the appearance of a powerful upper class, middle-class people were also frightened by the lower orders. Not only was immigra- tion swelling the ranks of the poor and working classes, but the decade was marred by labor unrest. Most notably, 1877 was marked by the first nation- wide railroad strike — a strike that was broken only by calling out the Army. As the United States celebrated its centennial in 1876, its political institu- tions were not working very well; the presidential election of that year, between Rutherford B. Hayes and Samuel J. Tilden, was so close that it was contested by the Repubhcans and settled only by a special electoral com- mission. The country was in the grip of an economic recession caused by the Panic of 1873, federal troops were still occupying the South in the after- math of the Civil War (the federal occupation ended only in 1877), and there was the unsettling experience of thousands of people moving to the Western frontier. Collectively, these developments may have signaled to middle-class Americans that progress was not guaranteed. The basic elements of American society — its political institutions, economy, and social structure — seemed to them to be either changing or in disarray. It was in this sense that I would suggest that middle-class Americans were experiencing cultural trauma — their world was being radically altered. As they were experiencing this trauma in the 1870s, middle-class Americans may have shifted their hopes for progress from social and polit- ical institutions to invention and science. News of Bell's invention of the telephone, seen as a product of science and genius, may have been reassur- ing to Americans, suggesting that the mind of man could bring order to the world. Writing in 1878 about another blockbuster invention, the phono- graph, a reporter in Scribner's Monthly expressed this view: The invention has a moral side, a stirring optimistic inspiration. "If this can be done," we ask, "what is there that cannot be?" We feel that there may, after all, be a relief for all human ills in the great storehouse of nature. . . . There is an especial appropriateness, perhaps in its occurring in a time of more than usual discontent. It is a long step in a series of modern events which give us justly, in the domain of science, wholesale credulity.'- The Telephone as Political Instrument 45 Anxious to find some signs of progress, Americans were quick to seize on several inventions of the late 1870s — the telephone, the phonograph, the electric light — and to make them into cultural icons. What is notable about this tendency to celebrate blockbuster inventions is that Americans did this several years before these inventions had wide- spread economic impact. In part, this may have been due to the fact that in early demonstrations the telephone and the phonograph did not always work, and, instead of reporting such results, reporters wound up speculat- ing on the invention's potential impact. For example, in the spring of 1877, during a major lecture in New York's Steinway Hall, Bell was unable to get his telephone to operate; the reporters described how unruly the crowd became and then proceeded to speculate on the telephone's wonderful social potential. Practical applications did not exist, so cultural meanings took shape in this way. This cultural framing was central to the development of the telephone because it was through this process that it acquired a set of positive attrib- utes which made it attractive to businessmen and investors. Because the telephone promised to permit the middle class to create a social space for itself, it was an appealing investment. Consequently, the telephone "took off" as a commercial technology. By early 1880 there were approximately 300 telephone exchanges. By then, only nine American cities with popula- tions over 10,000 did not have telephone exchanges." Of course, as Claude Fischer argued in America Calling, the telephone only became a widespread consumer or domestic technology in the twentieth century.'^'' My point here, however, is that the telephone acquired its basic political and social mean- ings before 1880, and that these meanings informed the commercial devel- opment of the telephone through the remainder of the nineteenth century and into the twentieth. Conclusion The development of the telephone was not shaped exclusively by technical and economic considerations; there were also political factors. In the for- mative years, before 1880, the Bell telephone acquired its particular char- acteristics because its principal promoter, Gardiner Hubbard, was deeply 46 Carlson involved in efforts to reform the telegraph industry. Hubbard, moreover, believed in using technology to create a space for the middle class. Generally given short shrift in popular and scholarly accounts of the development of telecommunications, Hubbard played a pioneering role in defining the telephone. It was Hubbard who closely monitored Bell's early experiments and pushed him to patent his inventions. It was Hubbard who sorted through the marketing possibilities, including selling the patents to Western Union, building private lines, selling versus leasing telephones, and establishing exchanges. Hubbard was a classic entrepreneur who coordi- nated the resources necessary for promoting telephone exchanges. He recruited local agents, convinced Charles Williams to manufacture tele- phones, raised capital from other New England businessmen, and helped found the Bell Telephone Company. Hubbard was endlessly optimistic about the telephone, and his enthusiasm infected local entrepreneurs and Boston investors and prepared the way for the Bell group to begin installing telephones in 1877. But aside from his organizational contributions, Hubbard shaped the telephone by linking it to a political and social vision. Unlike Western Union, which viewed telegraphy exclusively as a technology to be used by private interests to serve the businessman, Hubbard saw telegraphy as a technology that should serve the average citizen. He opposed Western Union because he saw the company coming between citizens and the news and information they needed. Initially, Hubbard tried to redress the prob- lems with telegraphy by lobbying Congress to create an alternative tele- graph system, only to be stopped by Orton. Consequently, Hubbard turned to a technological solution: the telephone invented by Bell. In the telephone, Hubbard saw a telecommunications system that would overcome the defects he saw in Western Union. Literally in the hands of the user, the tele- phone seemed to eUminate Western Union and its operators as a meddle- some intermediary. Installed in homes, shops, and offices, the telephone could be used by individuals for both social and business messages. Finally, Hubbard encouraged entrepreneurs to set up local exchanges. In doing so, he may have felt he was aiding democracy by taking a "grass roots" approach and letting individuals deploy the telephone in ways suitable to their communities. The Telephone as Political Instrument 47 Understanding Hubbard's political vision is essential for understanding the choices that he and Bell made in developing and promoting the tele- phone. The point for technological historians is that ideology does matter. Technological artifacts are not "neutral" tools whose design and utiliza- tion are determined by economic necessity or efficiency. Indeed, artifacts do have politics, and the telephone came to embody meanings that were central to the middle class. Anxious to ensure that the businessmen and entrepreneurs who constituted the emerging middle class had access to the information they needed, Hubbard both sought to reform Western Union and promoted the telephone. For Hubbard and others in the middle class, the telephone was a means for reifying — for manifesting in a concrete way — their position in society. Hubbard's experience with the telegraph and the telephone enriches our understanding of the rise of the middle class in nineteenth-century America. Several historians, particularly Stuart Blumin and Olivier Zunz, have traced how individuals formed this class, utilizing work, consumption, residential location, associations, and family structure to create a place for themselves in society. "^^ Although Zunz touches on how middle-class executives shaped the architecture of the office and the skyscraper to manifest their values, social historians have generally not considered how specific inventions (such as the telephone) were utilized by the middle class to define who they were or to manifest their values. Yet, as we have seen here, the telephone was influenced by Hubbard's vision of the middle class. A similar argument, I would suggest, might well be made for the rise of other major technolo- gies of the late nineteenth century, including the phonograph, electric light- ing, and the automobile. The development and diffusion of these technologies might well be interpreted in terms of their appropriation by the middle class. The current explosion of popular interest in the Internet and the World Wide Web may well be due to the fact that these technolog- ical developments are now being used by middle-class Americans to define who they are and what they believe. Investigating how the middle class was (and continues to be) concerned with technology also raises the possibility of furthering our understanding of the political behavior of this class. For the most part, self-conscious polit- ical action by the middle class seems strangely absent in American history. 48 Carlson "As ethnocultural political historians point out," Stuart Blumin observed, "political movements based explicitly on the grievances or aspirations of intermediate social classes are indeed rare in American society.'"'" The lack of political action by the middle class is often explained in terms of the para- dox this class embodies: How can a group that celebrates individualism exercise collective action? Rather than this standard explanation, howev- er, perhaps the reason why historians have found so few episodes of mid- dle-class political action has more to do with where they were looking. Though the middle class does not necessarily express its aspirations in nor- mal political channels, it may well do so in other areas such as technology. The story of Hubbard and the telephone hints that the way to see the mid- dle class in political action is to pay attention to the ways in which they try to direct technology. For the middle class, political action through technol- ogy may be more palatable in the sense that many of the arguments turn on empowering the individual and hence do not appear to be based on nar- row class interest. Hubbard certainly made this sort of empowerment argu- ment for the telephone, yet at the same time he certainly thought that the telephone should be deployed in ways that maintained social boundaries between the middle and lower classes. Glancing again at the contemporary situation, one wonders how much of the Internet "revolution" can be inter- preted as political action on the part of the middle class. Hubbard's experience with the telephone raises another point for politi- cal historians. All too often, scholars concerned with the responses to indus- trialization in late-nineteenth-century America trace the evolution of ideas in the writings of politicians and reformers in their efforts to shape legisla- tion and policy, and in the institutions they help create. ''^ The assumption is that responses to industrialization must have taken place outside of the realm of business and that the responses certainly were nontechnological. Hence, the typical political narrative of Hubbard might focus on his postal telegraph articles and his lobbying efforts in Congress, and it would treat his efforts in promoting the telephone as something entirely different and even irrelevant. ''^ Surely, according to typical thinking, political reform and business entrepreneurship are two separate activities, the first concerned with the good of society and the second with the good of the individual. But, as we have seen here, Hubbard did not separate his political and tech- nological efforts but rather saw both as integral to his efforts to reform The Telephone as Political Instrument 49 democratic society. Thus, it is important not to limit our investigation of individuals such as Hubbard to an analysis of either their political or their technological efforts; rather, we need to follow their actions wherever they lead and seek explanations that connect them. Indeed, Hubbard challenges the basic assumption that Americans coped with industriahzation exclu- sively by changing the government (through regulation and new agencies) or by creating non-business institutions (such as schools, hospitals, foun- dations); perhaps we should enlarge our understanding of late-nineteenth- century America by looking at how reformers such as Hubbard participated in the business world. A final lesson that may be drawn from Hubbard's efforts concerns the pervasive role of the state. Throughout his struggle with Western Union and his efforts to introduce the telephone, Hubbard employed different elements of the state. He lobbied Congress for his postal telegraph scheme, promot- ed the telephone while travehng on government business, and, of course, resorted to the courts to protect Bell's patent monopoly. Significantly, Hubbard saw the government not as an externality with which he had to cope but rather as a set of resources which he could partly control and direct toward his goals. Although it is tempting to see nineteenth-century America as an unregulated, free-market paradise in which heroic individuals built great technological systems and business empires without interference from the government, the early development of the telephone reveals that major technological changes were intimately bound up with the evolving political and legal environment.'^' Consequently, if we are to understand how inven- tors and entrepreneurs created the technology of the second industrial rev- olution, we must pay more attention to how entrepreneurs interacted with the state. For social and political historians, then, the message is that technology matters. If we wish to fully appreciate the political beliefs of different groups in society, then we need to inquire about how material objects illustrate and confirm these beliefs. Political ideology should not be explored merely in the realm of ideas. As the twenty-first century dawns, Americans often wish their society were as creative as it was at the end of the nineteenth century. In doing so, Americans fantasize that individuals driven by personal ambition should somehow come up with new technologies that will automatically make 50 Carlson American business more efficient and competitive in the global economy. However, I would caution Americans against assuming that personal ambi- tion and greed are the only factors driving technological change. We need to recognize that the stories of technology in America are genuine political stories, stories in which we see how different groups and individuals used technology to shape their identities. Only when we are able to fully grasp the ways in which groups used technology to manifest their political ide- ologies will we complete the task posed to us by Thomas Hughes in American Genesis: to understand how America went from being nature's nation to being technology's.^" Acknowledgments The research used for this essay was supported by fellowships at the Dibner Library at the Smithsonian Institution, the Dibner Institute for the History of Science and Technology in Cambridge, Massachusetts, and the Commonwealth Center for Cultural and Literary Change at the University of Virginia. Previous versions were presented at the Business History Conference, at the annual meeting of the Organization of American Historians, and to the History of Science Unit at the University of Manchester, and I am grateful to the audiences on those occasions for their comments and suggestions. I wish to thank Michael Allen, Brian Balogh, Jane Fewster, Gabrielle Hecht, and Richard John for advice on how to strengthen the argument. Notes 1. Wiebe Bijker and Trevor Pinch, "The Social Construction of Facts and Artifacts: Or How the Sociology of Science and the Sociology of Technology Might Benefit Each Other," in The Social Construction of Technological Systems, ed. W. Bijker et al. (MIT Press, 1987); Bruno Latour, The Pasteurization of France (Harvard University Press, 1988); Michel Gallon, "Some Elements of a Sociology of Translation: Domestication of the Scallops and Fishermen of the St. Brieuc Bay," in Power, Action, and Belief, ed. J. Law (Routledge & Kegan Paul, 1986); John Law and Michel Gallon, "The Life and Death of an Aircraft: A Network Analysis of Technical Ghange," in Shaping Technology/Building Society, ed. W. Bijker and J. Law (MIT Press, 1992). 2. Thomas P. Hughes, Rescuing Prometheus (Pantheon, 1998). The Telephone as Political Instrument 51 3. Langdon Winner, "Do Artifacts Have Politics?" in Winner, The Whale and the Reactor (University of Chicago Press, 1986). 4. Bryan Pfaffenberger, "The Social Meaning of the Personal Computer: Or, Why the PC Revolution Was No Revolution," Anthropological Quarterly 61(1988): 39-47. 5. Merritt Roe Smith and Leo Marx, eds.. Does Technology Drive History? (MIT Press, 1994). 6. For an example of how politics and technological developments can be treated as separate phenomena in American history, see Page Smith, The Rise of Industrial America (McGraw-Hill, 1984). 7. For the early history of Western Union, see Robert Luther Thompson, Wiring a Continent (Princeton University Press, 1947). One has to be careful in claiming Western Union had complete monopoly control of the telegraph industry. First, like dominant firms in other industries. Western Union found it useful to permit a few small firms to exist (for example the Franklin Telegraph Company). Second, as we shall see, it was possible for new rivals to spring up by building new hues along major railroads. 8. Paul Israel, From Machine Shop to Industrial Laboratory (Johns Hopkins University Press, 1992), p. 129. 9. Ibid., pp. 125-127. 10. Edison's efforts to develop an automatic telegraphic are documented in volume 1 of The Papers of Thomas Edison, ed. R. Jenkins et al. (Johns Hopkins University Press, 1989). On Orton's opposition to automatic telegraphy, see Israel, From Machine Shop to Industrial Laboratory, pp. 132-134. 11. Israel, From Machine Shop to Industrial Laboratory, pp. 135-140. 12. Michael E Wolff, "The Marriage That Almost Was," IEEE Spectrum 13 (February 1976), p. 41. 13. Gould was apparently especially motivated in attacking Western Union because it was controlled by his rival William H. Vanderbilt. See Matthew Josephson, The Robber Barons (Harcourt, Brace, 1934), pp. 205-206; Maury Klein, The Life and Legend of fay Gould (Johns Hopkins University Press, 1986), pp. 197-205 and 277-282. 14. James D. Reid, The Telegraph in America (New York, 1879), pp. 586-587; Israel, From Machine Shop to Industrial Laboratory, pp. 146-147. 15. Charles A. Sumner, The Postal Telegraph (San Francisco, 1879). 16. Lester G. Lindley, The Constitution Faces Technology (Arno, 1975). 17. David A. Wells, The Relation of the Government to the Telegraph (New York, 1873); [William Orton], Argument of William Orton on the Postal Telegraph Bill (New York, 1 874), Box 3, Western Union Telegraph Company Collection, Archives Center, National Museum of American History, Washington. 18. Martin J. Sklar, The Corporate Reconstruction of American Capitalism, 1890-1916 (Cambridge University Press, 1988). 52 Carlson 19. "The Progress of the Telegraphic Contest," Telegrapher 11(30 January 1 875), p. 28. 20. For a detailed discussion of Gray's work on the harmonic telegraph, see Michael E. Gorman, M. E. Mehalik, W. B. Carlson, and M. Obion, "Alexander Graham Bell, Elisha Gray, and the Speaking Telegraph," History of Technology 15 (1993): 1-56. See also David A. Hounshell, "Bell and Gray: Contrasts in Style, Politics and Etiquette," Proceedings of the IEEE 64 (1976), 1305-1314; "Elisha Gray and the Telephone: On the Disadvantages of Being an Expert," Technology and Culture 16 (1975): 133-161; "TwoPaths to the Telephone," Scientific American 2AA (January 1981): 156-163. 21. Edison's work on the quadruplex and his complex relationships with Western Union and Atlantic and Pacific are documented in volume 2 of The Papers of Thomas A. Edison, ed. R. Rosenberg et al. (Johns Hopkins University Press, 1991). 22. Bell to Papa and Mama, 5 March and 22 March 1875, Box 5, Bell Family Papers, Library of Congress, Washington. 23. Edison, "Reis Telephone Drawings" [July 1875], in The Papers of Thomas A. Edison, volume 2, pp. 524-526. 24. [Biographical Sketch of Gardiner Hubbard], n.d., Box 16, Hubbard Family Papers, Library of Congress, Washington. 25. [Mabel Bell], undated reminiscence in files of Cambridge Historical Commission. 26. Samuel Atkins Eliot, A History of Cambridge, Massachusetts (1630-1913) (Cambridge Tribune, 1913), pp. 117-119; Bainbridge Bunting, "Brattle Street: A Resume of American Residential Architecture," Cambridge Historical Society Proceedings 43 (1973-1975), pp. 45-46; Lois Lilley Howe, "Dr. Estes Howe: A Citizen of Cambridge," Cambridge Historical Society Proceedings 25 (1938-39), pp. 139-140. 27. It actually took Hubbard and his Cambridge associates two attempts to estab- lish a successful horsecar line. Their first company, the Cambridge Railroad, was formed in 1853 and was only able to raise enough capital to lay track between Cambridge and Boston. Their second company, the Union Railway, was organized in 1855, and it leased the Cambridge Railroad's track. 28. Robert W Lovett, "The Harvard Branch Railroad, 1849-1855," Cambridge Historical Society Proceedings 38 (1959-60): 23-50; The Cambridge of Eighteen Hundred and Ninety -Six, ed. A. Gilman (Riverside, 1896), pp. 380, 396-399; Foster M. Palmer, "Horsecar, Trolley, and Subway," Cambridge Historical Society Proceedings 39 (1961-1963): 78-107; Harding U. Greene, "The History of the Utilities in Cambridge," Cambridge Historical Society Proceedings A2 (1970-1972): 7-13. Partly as a consequence of these improvements in transportation and utili- ties, the population of Cambridge nearly doubled in the 1850s; in 1860 the city boasted 26,060 inhabitants. 29. George Greer Wright, "Gleanings from Early Cambridge Directories," Cambridge Historical Society Proceedings 15 (1920-21), p. 39. Hubbard recalled The Telephone as Political Instrument S3 local opposition to his utility and transportation ventures in "A Comprehensive Plan. . . . An Interesting Interview with Mr. Gardner [sic\ G. Hubbard" (Cambridge Tribune, 14 August 1886, p. 1; in files of Cambridge Historical Commission). 30. Hubbard linked his concerns about Western Union with Adams's efforts to reform the railroad industry on p. 84 of "The Proposed Changes in the Telegraphic System," North American Review 117 (July 1873), 180-107. On Charles Francis Adams's concerns about railroads and large-scale organizations, see Thomas K. McCraw, Prophets of Regulation (Harvard University Press 1984), pp. 1-56. For a discussion of the concerns of other Bostonians in the post-Civil War era, see Peter Dobkin Hall, The Organization of American Culture, 1700-1900 (New York University Press, 1984), pp. 261-270. 3 1 . Gardiner G. Hubbard, Letter to the Postmaster General on the European and Amer- ican Systems of Telegraph, with Remedy for the Present High Rates (Boston, 1868). 32. Gardiner G. Hubbard, Postal Telegraph. An Address Delivered by the Hon. Gardiner G. Hubbard, before the Chamber of Commerce of the State of New- York, April 3, 1890 (Box 11, Hubbard Papers). 33. Just as the Post Office contracted with private railroads, reasoned Hubbard, so the Post Office could contract with his new company to transmit telegrams. 34. In proposing that the federal government provide the capital for his company, Hubbard comes across as a genuinely puzzling character — as both a grasping entre- preneur and high-minded reformer. Somehow he was perfectly comfortable com- bining a crusade for the public good (fighting the Western Union monopoly) with pursuing private gain (establishing a private for-profit company). It is as if one com- bined Ralph Nader with Lee laccoca. Elsewhere, Hubbard has been seen solely as a grasping entrepreneur and his reform efforts as insincere; see Lindley, The Constitution Faces Technology. 35. Hubbard, "Proposed Changes in the Telegraphic System," p. 82. 36. Mary O. Furner "The Republican Tradition and the New Liberalism: Social Investigation, State Building, and Social Learning in the Gilded Age," in The State and Social Investigation in Britain and the United States, ed. M. Lacey and M. Furner (Woodrow Wilson Center Press and Cambridge University Press, 1993). See also Louis Galambos, "Theodore N. Vail and the Role of Innovation in the Modern Bell System," Business History Review 66 (1992): 95-126. 37. Richard L. McCormick, "Public Life in Industrial America, 1877-1917," in The New Arnerican History, ed. E. Foner (Temple University Press, 1990); William R. Brock, Investigation and Responsibility (Cambridge University Press, 1984); Laurence R. Veysey, The Emergence of the American University (University of Chicago Press, 1965). 38. John G. Sproat, The Best Men (Oxford University Press, 1968). 39. Indeed, what is interesting and new about locating Hubbard within this ideo- logical movement is that Furner and others tend to assume that democratic statism took shape in the 1880s; what Hubbard reveals is that this response to industrial- ization may have started 10 years earlier. 54 Carlson 40. Lindley, The Constitution Faces Technology. 41. "Congress and the Telegraph," Telegrapher 10 (6 June 1875), p. 135. 42. Robert Bruce, Bell: Alexander Graham Bell and the Conquest of Solitude (Little, Brown, 1973), p. 93. 43. Ibid., pp. 125-127. 44. Gorman et al., "Bell, Gray, and the Speaking Telegraph," pp. 5-14. 45. Alexander Graham Bell, The Multiple Telegraph (Boston, 1876), Box 274, Bell Family Papers, p. 8. 46. Alexander Graham Bell, "Improvement in Telegraphy," US Patent 174,465 (filed 14 February 1876, granted 7 March 1876). 47. Alexander Graham Bell, Entry for 8 March 1876, Notebook, "Experiments made by A. Graham Bell (Vol. I)," Box 258, Bell Family Papers. 48. Bruce, Be//, pp. 188-214. 49. Richard John, "Theodore N. Vail and the Civic Origins of Universal Service," presented at Business History Conference, Chapel Hill, March 1999. 50. Hubbard's efforts to interest Western Union in Bell's inventions are mentioned in two letters to his wife, Gertrude, 16 Oct. and 16 Dec. 1876, Hubbard Papers. In these letters, Hubbard spoke of taking Bell's "inventions" to Western Union, mean- ing presumably both his harmonic telegraph and his telephone. These letters do not mention specifically that Hubbard offered Bell's patent for $100,000; this figure comes from Thomas A. Watson's recollections; see Exploring Life: The Autobiog- raphy of Thomas A. Watson (New York, 1926), p. 107. See also Bruce, Bell, p. 229. 51. Hubbard described using Bell's telephone as follows: "Conversations can be easily carried on after slight practice and with the occasional repetition of a word or sentence. On first listening to the Telephone, though the sound is perfectly audi- ble, the articulation seems to be indistinct; but after a few trials the ear becomes accustomed to the peculiar sounds and finds little difficulty in understanding the words." (Source: "The Telephone," printed handbill. May 1877, Box 1097, AT&T Historical Collections, AT&T Archives, Warren, New Jersey). 52. The crude nature of Bell's early telephones in comparison with Edison's tele- graph devices was made apparent to Mike Gorman and me in the course of study- ing artifacts from both inventors in the AT&T Historical Collections. In the autumn of 1876, Hubbard would have had three patents to offer Orton: Bell's US patent for harmonic telegraph and telephone (174,465); "Improvements in Transmitters and Receivers for Electric Telegraphs," US Patent 161,739 (filed 6 March 1875, granted 6 April 1875); and "Telephonic Telegraph Receivers," US Patent 178,399 (filed 8 April 1876, granted 6 June 1876). 53. Israel, From Machine Shop to Industrial Laboratory, p. 141. 54. Bruce, Be//, p. 29. 55. Hubbard to John Ponton, 21 February 1877, Ponton Collection, AT&T Archives, Warren, NJ. See also Hubbard to Bell, 22 February 1877, Hubbard Family Papers. The Telephone as Political Instrument 55 56. Frederick Leland Rhodes, Beginnings of Telephony (Harper, 1929), pp. 147-148. 57. Gertrude M. Hubbard to Mabel [Bell], 19 Oct. 1877, Hubbard Family Papers. 58. American Telephone and Telegraph Co., "The Early Corporate Development of the Telephone," printed pamphlet, [dated after 1935], Box 71, Western Union Telegraph Company Collection, pp. 8-12. 59. Clearly as telephone exchanges grew in terms of the number of subscribers in the early 1880s, it was necessary to hire telephone operators. However, in this early period (1876-1879), it was generally assumed that the user would be directly con- nected by a single wire to another location and that there was no operator involved. 60. For an early discussion of the domestic and social uses of the telephone, see Kate Field, The History of Bell's Telephone (London, 1878). 61. Robert Bruce, 1877: Year of Violence (Bobbs-Merrill, 1959; Ivan R. Dee, 1989); Alan Trachtenberg, The Incorporation of America: Culture and Society in the Gilded Age (Hill & Wang, 1982). 62. "A Night with Edison," Scribner's Monthly 17 (1878), November, p. 88. 63. To be sure, the development of telephone exchanges in the late 1870s and the early 1880s was influenced not only by this cultural framing but also by the fact that Bell Telephone won a significant legal victory over Western Union in 1879 in the Dowd case. For a discussion of this landmark decision and its impact on the development of the telephone industry, see W Bernard Carlson, "Entrepreneurship in the Early Development of the Telephone: How did William Orton and Gardiner Hubbard Conceptualize this New Technology?" Business and Economic History 23 (1994): 161-192. 64. Claude Fischer, America Calling (University of California Press, 1992). 65. Stuart Blumin, The Emergence of the Middle Class (Cambridge University Press, 1989); Olivier Zunz, Making America Corporate, 1870-1920 (University of Chicago Press, 1990). 66. Blumin, The Emergence of the Middle Class, p. 9. 67. Morton Keller, Affairs of State (Harvard University Press, 1977); Samuel P. Hays, The Response to Industrialism, 1885-1914 (University of Chicago Press, 1957); The Gilded Age, ed. H. Morgan (Syracuse University Press, 1970). 68. Lindley, The Constitution Paces Technology. 69. Richard John, Spreading the News (Harvard University Press, 1995); "Governmental Institutions as Agents of Change: Rethinking American Political Development in the Early Repubhc, 1787-1835," Studies in American Political Development \\ (1997): 347-380. 70. Thomas P. Hughes, American Genesis (Knopf, 1989). Culture and Technology in the City: Opposition to Mechanized Street Transportation in Late-Nineteenth-Century America Eric Schatzberg Between 1888 and 1898, Americans mechanized urban street transporta- tion, converting thousands of miles of horse-drawn street railroads to the new electric trolleys. Perhaps no other modern innovation has diffused as rapidly as the electric streetcar. Electric lighting, in contrast, faced deter- mined competition from gas and reached only a minority of urban homes well into the twentieth century.' More than any other product of the early electric power industry, the trolley demonstrated the practical impact of electricity on daily life. Yet this rapid diffusion was not accomplished without opposition. In America's largest cities, urban residents waged a brief but vigorous cam- paign against the most common form of the electric streetcar, the trolley powered by overhead electric wires. Opponents objected to the environ- mental consequences of the new streetcars, especially the aesthetics of over- head wires. This opposition encompassed broad segments of an increasingly diverse urban community, bringing together civic reformers, small shop- keepers, and residents of the affected streets. Opposition to overhead trolley wires shows that the American public did not always acquiesce to the onslaught of technological progress. But most history of technology is written from the victors' viewpoint. The widespread opposition to overhead wires was quickly forgotten and has received little attention from historians, at least with regard to the United States.^ Indeed, this opposition had little long-term impact; ultimately, it failed to halt the adoption of overhead trolley wires except in Manhattan and in central Washington DC. The history of opposition to the overhead trolley has a significance beyond its direct influence on a particular transportation technology. This 58 Schatzberg controversy illustrates how the methodological insights developed by his- torians of technology can enrich other areas of history, especially American urban history. Many of the pivotal events of American history have tech- nological issues at their core, especially in the late nineteenth and the early twentieth century, when Americans experienced the rise of corporate cap- italism, the resulting bitter labor struggles, the Populist revolt, the urban reform movements of the Progressive Era, and the emergence of American imperial entanglements. Historians of technology inspired by the path-breaking work of Thomas P. Hughes bring a fundamental insight to these events: refusing to take tech- nology as a given, they insist on viewing it as a malleable product of human history, no more and no less given than culture or politics. Although few his- torians would quibble with this view of technology, historians have been slow to change their practices, continuing the tendency to treat technology as an external factor that sets the stage for the more proper subjects of schol- arship. Historians of technology, in contrast, provide concrete examples of how to treat technological change as a consequence as well as a cause of historical conflicts. When historians are sensitized to the historical contin- gency of technology, numerous political and social conflicts reveal them- selves to involve struggles over technological choices. From this perspective, Progressivism is to be seen not as a "response to industrialism" but rather as a struggle over who would bear the costs and reap the benefits of tech- nological change.^ By their very nature, struggles over costs and benefits involved questions of technological choice, directly shaping the develop- ment and diffusion of specific technologies. The controversy over trolley wires was precisely this sort of struggle to control a new technology. Historians of technology have more to offer than an exhortation to treat technology as a historical product, however. In the past 20 years, historians and sociologists of technology have elucidated the complex web of social factors shaping technological change, building on Hughes's comparative study of electric power systems."* More recently, historians of technology have brought culture into the causal equation, demonstrating how cultural values and symbohc meanings influence technological choice.' Yet histori- ans of technology have not been content to expose technology as a social and cultural construct. To make technology an integral part of mainstream history, historians must also acknowledge technology's power to transform Culture and Technology in the City 59 social relationships and culture. Much recent work has done just that, espe- cially in the cultural history of technology, where historians have demon- strated the complex and contested ways in which new technologies gain cultural significance. '' Full integration of technology into mainstream history requires a syn- thesis of both these insights: the idea of technology as a contingent histor- ical product and as a powerful factor shaping history. Historians can achieve such a synthesis by acknowledging that all technological change involves two distinct but simultaneous processes, the mutual production of material artifacts and cultural meanings. My analysis of trolley wires provides one example of this type of syn- thesis. Most fundamentally, the struggle over trolley wires demonstrates the simultaneous shaping of technology and culture through the mediation of politics, a process that transformed both the material technology and its cultural meanings. Opposition to overhead wires shaped streetcar technol- ogy by encouraging inventors to develop underground-conduit systems for electric streetcars, systems that were adopted in Washington, New York, and a good number of European cities. At the same time, the debates over trolley wires illustrate the malleability of culture. Both proponents and opponents of overhead wires struggled to possess the symbolism of progress, each side seeking to identify its solutions as the most modern. The entire battle was fought on the terrain of urban politics, a terrain that favored the trolley companies despite strong stirrings of early Progressive Era opposition to the unchecked power of publicly sanctioned monopolies. History of Technology and Urban History The struggle over trolley wires provides methodological lessons for both urban historians and historians of technology. For urban historians, this story suggests a way to integrate the cultural history of cities with the his- tory of urban infrastructure. For historians of technology, this story demon- strates how culture can shape the development of a new technology through explicitly political processes. With the possible exception of business history, no historical field has been more receptive to history of technology in the past 20 years than American urban history. Lewis Mumford stressed the essential link 60 Schatzberg between technology, culture, and urban form in the 1930s, but Mumford's urban writings suffered much the same fate as his earlier Technics and Civilization, provoking much comment but few scholarly imitators. In the 1960s, urban historians embraced the new social history exemplified by the work of Sam Bass Warner, perhaps the most influential postwar American author in the field of urban history. Although technology was not central to most of these works, the new social history did clarify the centrality of urban infrastructure to everyday life in the city. Warner in par- ticular provided clear quantitative evidence of the relationship between patterns of urban settlement and the diffusion of new transportation tech- nologies in the nineteenth century, along with a critical assessment of the resulting urban pathologies. But Warner paid Uttle attention to the tech- nology itself, treating it like a machina ex deus that almost magically remade the structure of the city.^ In the 1970s, a number of historians began to delve deeper into the sig- nificance of technology for urban history, quite self-consciously forging links between urban history and history of technology. These urban his- torians moved beyond "impact" studies like Warner's to adopt the con- textual approach advocated by historians of technology, demonstrating how social interests and political processes have molded urban transit, sewer systems, housing patterns, and other aspects of urban life.'^ For his- torians of urban infrastructure, the work of Thomas Hughes has been par- ticularly influential, especially his comparative study of electrification in Berlin, Chicago, and London.' By the 1980s, no historian of urban tech- nology could safely neglect the centrality of technological systems.'" When it comes to integrating the history of urban technology and urban culture, however, urban historians have made little progress. In most stud- ies of urban infrastructure, culture plays no role as an explanatory variable, even in works that feature "culture" in their titles." Moreover, when urban historians do invoke culture to explain the development of urban form, cul- ture is viewed as an autonomous agent that shapes technology and urban form from the outside. This tendency is particularly strong in works that seek to explain the distinctive structure of American cities, with their sprawling suburbs and their dependence on the automobile. This urban pat- tern is often explained by reference to some innate American cultural pref- erence for individual over collective action.'- In this type of argument. Culture and Technology in the City 61 autonomous culture replaces autonomous technology as the main explana- tory factor. As Gabrielle Hecht has recently argued, neither culture nor tech- nology can function as autonomous historical agents; both are in fact mutually produced in the process of technological change." While urban historians can benefit from the history of technology, his- torians of technology can learn much from urban history. The city pro- vides historians of technology with an ideal site for examining the interaction of technology, culture, and politics. Cities have long nurtured technical innovation. Aspiring young inventors in nineteenth-century America flocked to the cities, although a majority of Americans continued to live in rural areas." Even when Edison removed his inventive activities from the city, he retained close ties with the metropolis, situating his Menlo Park and West Orange laboratories only a short railroad trip from Man- hattan. But even more than a source for invention, cities in the late nine- teenth and the early twentieth century were prime sites for the diffusion of new technologies. The technologies of the second industrial revolution — especially electrical technologies — were largely urban. Whereas the rail- road and the telegraph facilitated intercourse between cities, the telephone and electric power operated primarily within cities. "It is largely due to the development of the modern city," a prominent electrical engineer com- mented in 1894, "that the electrical inventions of the present century have been so successful."'^ For historians of technology, cities are ideal research sites not just for the technologies they encompass but also for what they reveal about the inter- section of politics, culture, and technological change. Until recently, histo- rians of technology paid little explicit attention to politics." For historians of urban infrastructure, however, politics is almost impossible to ignore. In the rapidly expanding cities of the late nineteenth century, urban techno- logical choices almost invariably became matters of public policy. Much Progressive Era reform had its origins in the struggles of urban residents to regulate the new technologies controlled by private utility companies, none more so than street railroads.'^ New urban infrastructures almost invari- ably required the use of public spaces, especially the streets, which made them subject to the legislative authority of state and municipal govern- ments. Public debates over the implementation of these new technologies exposed them to a level of scrutiny rarely faced by other owners of capital. 61 Schatzberg even when companies bypassed public opposition through bribery of elected officials. These debates made exphcit the often hidden cultural val- ues shaping technological choices, especially with regard to how the bene- fits and costs of new technologies should be distributed. At the same time, these cultural values themselves became contested. In political struggles over new infrastructures, both technology and culture were up for grabs; that is, both the physical technology itself and the cultural meanings attached to it could be changed in the process. The struggle over trolley wires produced just such changes, simultaneously shaping both technology and culture. New Technologies and Urban Streets before the Trolley Opposition to overhead wires was part of a long struggle over control of city streets, a struggle that involved urban residents, manufacturers, small and large retailers, teamsters, and transportation companies. These groups entered into a variety of coalitions that fought over everything from meth- ods of street paving to locations of railroad stations.'^ The struggles often took the form of opposition to mechanized street transportation, an oppo- sition that emerged with the first intercity steam railroads. In both the United States and Europe, almost all large cities banned the new steam loco- motives from urban streets. Americans enthusiastically embraced the steam railroad for intercity travel but would not countenance it within the city. The three largest American cities in the 1830s, New York, Philadelphia, and Boston, all prohibited steam locomotives from the existing urban areas. New York at first permitted steam locomotives to operate north of 14th Street, but as the city grew it expanded the area in which they were pro- hibited, banning them south of 32nd Street in 1844 and south of 42nd Street in 1854. Because of the compactness of pre-industrial cities, the dis- tance from the railroad terminus to the city center was generally short. In Philadelphia and New York, railroad lines continued into the center of the city but used horses instead of locomotives." Urban residents sometimes objected to these lines as well, arguing that they were merely a prelude to the introduction of steam locomotives. The courts generally sided with abutting property owners, ruHng that intercity rail travel was an imper- missible use of city streets.-" Culture and Technology in the City 63 In retrospect, banning steam locomotives from city streets hardly seems to require much historical explanation. Steam locomotives were noisy, emitted large volumes of steam and smoke, and posed dangers of fire and explosion. They were, in fact, about as objectionable as an urban freeway. Yet even when companies like the Baldwin Locomotive Works developed environ- mentally benign steam "dummies" for use on street railroads, these vehicles remained confined to suburban routes. Furthermore, nineteenth-century cities were not hygienic paradises, especially with regard to animal wastes, and conditions worsened as the century progressed. Nevertheless, both Americans and Europeans remained unwilling to trade the excreta of horses for the excreta of steam engines.^' This refusal was a direct consequence of an urban culture that did not blindly embrace the machine. The technology of the steam railroad did transform urban transporta- tion after 1850, but through the use of iron rails rather than steam power. Although cities prohibited steam traction, horse-drawn vehicles could dra- matically increase their efficiency by using iron rails and flanged wheels. The standard raised T-rail used by mainHne railroads, however, created a significant obstruction in city streets, interfering with pedestrians, horses, and wheeled vehicles. In the 1850s, inventors developed a variety of grooved rails that lay flush with the street, making street railroads less objectionable to urban residents. By 1860, most major American cities had acquired networks of horse railroads, which quickly displaced the horse- drawn omnibuses that had provided most public transportation. The horse railroads significantly increased the supply and quality of urban passenger transportation, which helped promote the growth of the urban area.^^ Thus, in the third quarter of the nineteenth century one finds an interest- ing irony. Rapid urbanization, which was largely a product of the intercity steam railroad, led to a huge increase in the use of animal power for travel within cities. Yet urban steam locomotives remained anathema, despite the widespread use of stationary steam engines within cities. Beginning in the early 1860s, inventors developed steam streetcar engines that produced little smoke, steam, or noise. Although these "dummy" engines found a significant niche on suburban streets in both Europe and the United States, they rarely penetrated the urban core. In England, regulations issued by the Board of Trade in 1875 imposed a rigid set of requirements on steam streetcars, permitting no visible steam or 64 Schatzberg smoke — quite a stringent regulation, in view of the relative lack of interest in controlling other sources of air pollution. Similar regulations were imposed in Continental Europe and in the United States." Meeting these regulations raised costs so much that steamcars lost any economic advantage they may have had over horsecars. In John McKay's analysis, the steamcar proved unable to meet simultaneously the economic and the environmental- aesthetic conditions required to replace animal traction.-'' Except for the New York elevated, cities were willing to tolerate steam-powered transit only if the steam engine remained stationary, as it did in the cable-car sys- tems adopted by most large American cities in the 1880s. From a present- day perspective, it seems that cities imposed much more stringent environmental requirements on the steam dummy than on the horse. The electric streetcar, in contrast, would manage to avoid such strict environ- mental regulation — but not without a struggle. Before electric streetcars became practical, though, cities became involved in another fight to regulate electrical technologies in the streets: the fight against overhead telegraph, telephone, and electric -lighting wires. By the early 1880s, a haphazard web of overhead wires cluttered the downtown streets of every large American city. These wires not only disfigured the street but also interfered with fire departments and building trades. Overloaded poles sometimes collapsed under the weight of hundreds of wires. With the spread of high-voltage electric arc lighting in the 1870s, overhead wires became not only unsightly but deadly. Cities had almost no regulations to ensure the safety of overhead wires, and broken telegraph wires often fell across poorly insulated arc-lighting wires, sometimes with fatal consequences to people in the street below. Beginning in the late 1870s, city governments began demanding that the telegraph and telephone com- panies put their wires underground. The companies refused, insisting the underground wiring was technically unfeasible. ^^ Concern over the proliferation of overhead wires was widespread on both sides of the Atlantic. In 1883 the trade journal American Architect approvingly reprinted, under the title "A Nuisance and a Danger," an English article denouncing the spread of overhead wires. The author con- demned "the telegraph engineer" as "the spider of modern civilization . . . ceaselessly weaving his metallic web above our busiest thoroughfares [and] day by day . . . adding fresh wires to those which already intersect each Culture and Technology in the City 65 other at all imaginable angles, until it promises to be difficult for a Londoner to catch a glimpse of sky except through the messes of wire." The article noted efforts in New York and Continental cities to place all wires underground, and pronounced overhead wires "doomed. "^^ Opposition to overhead wires was especially strong in New York, which probably had the largest concentration of such wires in the world. By 1880, this opposition was sufficient to convince Thomas Edison to use under- ground wiring for his first central electric-lighting system at Pearl Street in lower Manhattan. The primitive state of electrical insulation gave Edison considerable trouble, but by 1882 he had demonstrated that electrical power could be rehably transmitted through underground cables. ^^ Throughout the 1880s, urban reformers continued to demand under- ground wires in urban areas, with increasing success. Chicago began requir- ing some companies to use underground cables by 1882, and in 1885 New York estabhshed an Electrical Subways Commission with the power to compel companies to put overhead wires in city-owned conduits. Nevertheless, technical problems and political corruption slowed the removal of overhead wires in New York and other cities. In March 1888, a snowstorm in New York brought down so many wires that "the metrop- olis of this country was entirely cut off from all communication with the rest of the country"^^ for several days, prompting renewed demands for underground wires. After the gruesome electrocution of a lineman the fol- lowing year (caused by faulty overhead wires). New York authorities moved decisively, obtaining legal permission to chop down hundreds of unsafe poles. In 1892, a presidential commission recommended that all electrical wires in Washington be placed underground in city-owned conduits. By the early 1890s, most large American cities had plans to eliminate overhead wires from their urban centers.^' But these plans were threatened by demands for overhead wires to power the new electric trolley. Origins of the Electric Streetcar The development of electric traction goes back to experiments with battery- powered vehicles in the 1830s. A major conceptual advance occurred in the 1840s, when inventors realized that they could keep the power source sta- tionary and transmit current to the cars through wires. ^^ The main difficulty 66 Schatzberg then became the design of a reliable system for maintaining electrical con- tact between a moving streetcar and a stationary wire. Beginning in the early 1880s, inventors worked hard to solve this problem. They developed three main types of systems: overhead, third-rail, and underground. Other inventors continued to experiment with battery-powered streetcars. Of the three systems using wires, the third-rail system was suited only to segregated rights-of-way, because the exposed ground-level conductor posed an obvious hazard to people and animals. For street railroads, the bare conductor had to be out of reach, whatever one's opinions on the dan- ger of electricity. The earliest systems used overhead conductors connected to the car through a pole or a traiHng wire. By the mid 1880s, there were a number of overhead systems, some using a single wire, some with two wires, some with sliding contacts, others with rolling contacts, some with contacts riding on top of the wire, and others with contacts pressing up on the underside of the wire.^' None of these systems proved particularly reli- able until 1888, when Frank Sprague completed what was then the world's largest electric streetcar system, in Richmond, Virginia. Sprague's system used an underrunning trolley, a small grooved wheel that rode along the underside of the overhead wire while attached to a pole on top of the street- car. A strong spring on the trolley pole kept the wheel firmly in contact with the overhead wire. The apparent success of the Richmond installation encouraged many street railroads in small cities and suburban areas to adopt the overhead trolley. By 1890, electric street railways, almost all using overhead conductors, accounted for 16 percent of street-railway mileage in the United States^- Despite the promise of overhead-conductor systems, many inventors con- tinued to develop streetcars that drew power from underground conduits or batteries. These inventors were motivated in part by technical consider- ations but mainly by the widespread opposition to overhead wires, which convinced many of them that cities would never permit overhead conduc- tors for streetcars. In 1882, an editorial in American Architect noted the problem posed by overhead conductors while commenting on the trial of a prototype electric streetcar in Pittsburgh: "The main objection to this, as to all street railways operated by electricity, would naturally be the obstruc- tion caused by the line of posts which carry the main conducting wire; and in most cases such an objection would prevent even the consideration of Culture and Technology in the City 67 the plan."^^ Even Sprague initially believed that few large cities in the United States would permit the overhead system, and that this system was simply out of the question in cities where opposition to overhead wires had already developed.^'' Because of the intense public objections to overhead wires, underground- conduit systems remained popular among inventors, accounting for a large percentage of electric streetcar patents well into the 1890s.^'' The first com- mercially operated electric street railroad in the United States, installed in 1884 by the Bently-Knight Railway Company in Cleveland, used an under- ground conduit.^"^ In a typical conduit system, a small device called a plow hung from the bottom of the car into the conduit through a narrow slot in the street. The conduit contained two bare wires mounted on insulators. The plow had contacts that slid along the wires, thus completing the circuit from the streetcar motor to the dynamo. As early as 1888, there was considerable technical evidence that underground-conduit systems would be feasible, although they would be considerably more expensive than overhead systems because of the need to excavate the street for the conduit. In 1890, the city of Budapest opened the first successful conduit system in Europe, using a system developed by Siemens and Halske. By 1892 the Budapest system had proved itself profitable, and American inventors soon developed similar sys- tems. In the early 1890s, opponents of the trolley frequently pointed to the Budapest system as a viable alternative to overhead wires." Battery systems provided another alternative to the overhead trolley. In these systems, each car contained its own batteries, which were typically recharged at a central power station. The battery system gave each car inde- pendent operation, making system-wide failures unlikely. Battery systems could often use existing horsecar tracks without the need for an expensive network of trolley wires or conduits. Alexander Julien, a Belgian engineer, installed a battery-powered streetcar line in Brussels in the mid 1880s. In 1886 he visited the United States to promote his system, and he convinced a number of street-railway companies to equip routes with battery-powered cars.'^ Despite these attempts to develop alternatives to the trolley, by about 1890 American streetcar companies had come to view battery and conduit systems with disfavor. In their view, the trolley had definite technical advan- tages over the alternatives. In battery systems, each car typically carried 68 Schatzberg over 3000 pounds of batteries, reducing acceleration and ability to climb hills. The batteries themselves proved expensive and short-lived, requiring replacement after 2 years or less.^' Conduit systems suffered from a differ- ent set of costly problems. Conduit systems cost much more to build than overhead systems because they required major excavation of the street. Overhead wires also provided much easier access for maintenance in case of broken wires. The conduit systems had to have excellent drainage to keep water off the bare wires, and the conduits also tended to accumulate dirt and mud, which interfered with the operation of the plow."*" But the prin- cipal objection to the conduit system was clearly its higher first cost. Debating the Trolley Beginning in 1888, overhead trolleys spread rapidly in smaller American cities. But except for Boston, large cities were reluctant to become early adopters of the new technology. By 1890, the electric trolley appeared to have demonstrated substantial savings over horse traction in terms of oper- ating costs, at least for routes in smaller cities and suburbs.'*' Street-railroad companies in large cities sahvated over the potential profits to be gained from electrification, which included new opportunities for stock watering and insider construction contracts. Urban residents also demanded improved transportation, as continued urban growth overburdened the existing horse railroads. Under such conditions, one would think that electrification would serve both public need and private greed. Street railroads, however, were natural monopolies, and market mechanisms could not ensure the congruence of need and greed. Because the street railroads operated on public property with governmental consent, their technical choices were mediated by poli- tics as well as by the market. When the companies entered the political arena to obtain approval for electrification, they found that a substantial portion of the public did not feel that the potential benefits of the new tech- nology outweighed its objectionable aspects.''^ Whether street railroads needed governmental permission to convert to electricity depended on the language of their charters. In most large cities, companies required the approval of the municipal government before they could install the trolley system, although ultimate authority lay with the Culture and Technology in the City 69 state legislature.'*^ In nearly every large city in the country, the proposal to install the trolley system sparked vigorous debate, including angry editori- als in reform-minded newspapers, pubhc hearings, and petition drives. In the early 1890s, New York, Chicago, Philadelphia, Brooklyn, and Washing- ton all experienced major campaigns against the introduction of the trolley. The opposition to overhead wires arose principally from residents of the urban core, who were motivated by aesthetics, concerns over safety and noise, and general distrust of the petty robber barons of the street railways. Aesthetic arguments provided the strongest objections to the overhead trol- ley. Opponents rarely articulated their objections in clear terms, in part because almost everyone agreed that the wires were unattractive. Shop- keepers, homeowners, and US senators insisted that the poles and wires were unsightly. Even engineers accepted the aesthetic objection to overhead wires. In Richmond, for example, the city engineer had nothing but praise for Sprague's system, "with the exception of the unsightly appearance of poles and wires." The electrical engineer M. B. Leonard, also from Richmond, denounced Sprague's overhead trolley as a "grievous eyesore," although Leonard approved of Sprague's technical accomplishments in gen- eral. In Richmond and other small cities, the street railways commonly installed inexpensive wooden poles that began to fail under the weight of the wires. Even the staunchly pro-industry Street Railway Journal recog- nized this problem, noting that "a glance along a street where wooden poles have been in use any length of time often reveals them pointing in all man- ner of angles, Hke a file of tipsy soldiers."'*'' This opposition appears to have been based on the same aesthetic values as opposition to earlier overhead wires: dishke of the visual clutter introduced by poles and wires. Because these values were widely shared, they were rarely made explicit. In the early 1890s, dislike of visual clutter in cities was growing with early stirrings of the City Beautiful movement, which was in part inspired by Baron Hausmann's transformation of Paris. Overhead wires had no place in the grand avenues of Paris or their American counterparts.'*' Manufacturers of trolley systems took a number of steps to deflect aes- thetic objections. Sprague and other manufacturers developed a number of designs for ornamental poles made of cast iron rather than wood. In nar- row streets, trolley companies often attached cross-wires directly to the sides of buildings, avoiding the use of poles altogether.'"' Yet photographic 70 Schatzberg evidence does show that trolley wires, even when well designed, did con- tribute to visual clutter. New York's Third Avenue line, for example, used an underground-conduit system in Manhattan below 125th Street but switched to an overhead trolley in the Bronx. Photographs of the streetcars below 125th Street reveal broad boulevards unobstructed by poles and wires; photographs of the Bronx clearly show a cluttered maze of overhead trolley wires. '^^ The second major objection concerned safety, both with regard to the overhead electric wire and the mechanized streetcar itself. The urban pub- lic naturally feared the dangers of a bare trolley wire carrying 500 volts above their heads. Electricity was still relatively unfamiliar, and its dangers not well known. In addition, the first execution using the electric chair had occurred in August 1890; it was the culmination of a campaign by associ- ates of Thomas Edison to discredit the higher voltages used by the Westinghouse lighting system."** Newspapers in Chicago, New York, and Philadelphia denounced the dangers of overhead wires. "" The US Senate debated the safety of the system for Washington, and one senator described the wires as "demoniac" in the "constant menace that they present to life and limb."™ Electrical "experts" often belittled the public's fear of electricity, label- ing it irrational and superstitious. Many historians have uncritically echoed this viewpoint.^' Yet the public's fear concerning the safety of the overhead wire was quite legitimate. A number of horses were killed by downed wires from early trolley systems. Telegraph and telephone wires would often fall over the trolley wires and then become charged with 500 volts. Fallen wires frequently got hot enough to cause fires. The overhead wires also interfered with the ability of firemen to fight fires in tall buildings. Manufacturers endeavored to improve the safety of their systems by adding guard wires above the trolley wire to protect it from falling telegraph or telephone wires, implicitly acknowledging the danger." In the 1890s, very little was known about the physiological effects of elec- tricity. Despite this ignorance, prominent electrical experts did not hesitate to pronounce the 500-volt trolley wires safe. Through the early 1890s, they insisted that there was no documented case of a fatality caused by a trolley wire. Many leading engineers claimed to have taken the full 500 volts Culture and Technology in the City 71 numerous times with no ill effects, although none would demonstrate the experience in public. According to modern research, direct current is, as Edison claimed, significantly safer than 60-Hz alternating current, requir- ing approximately three times more current to induce fatality. But a bare 500-volt direct-current conductor is still very dangerous and can certainly deliver a fatal current." Another major concern of trolley opponents was the safety of pedestri- ans. Even the Street Railtuay Journal condemned the epidemic of injuries to people (both pedestrians and passengers) who fell under the wheels of streetcars. These fears applied to all types of streetcars, but the greater speed of the trolley cars increased the danger. The Street Raihcay Journal urged the companies to develop safety devices to reduce the carnage, such as improved fenders, but the street railroads resisted such measures for decades. ^'' A third objection involved the noise of the trolley cars. Although mod- ern electric streetcars are fairly quiet, the early trolley cars were quite noisy. In 1891, Elihu Thomson of Thomson-Houston, one of the largest suppli- ers of trolley systems, complained that the noise of the Thomson-Houston trolley cars was "simply appaUing." Early trolleys emitted a loud, high- pitched whine from the double-reduction gearing used almost universally on trolley cars before 1892. Not until these gears were sealed in oil -filled cases and replaced with single-reduction gearing was the noise pollution significantly reduced. ^^ Another strong source of anti-trolley sentiment was the hostility of reform-minded groups to the rapacity and corruption of the street-railway companies. These urban reformers often did not object to the trolley per se, but merely to the granting of a highly remunerative use of municipal property (that is, the city streets), while the city obtained nothing in return. Electrification promised major cost savings to the owners of street railroads, but the companies refused to pass these savings on in the form of lower fares or increased payments to the city. When public anger threatened to block electrification, the street railroads frequently resorted to bribery of elected officials. In effect, many opponents of the trolley were fighting to control how mechanization's benefits were to be distributed, as well as to minimize its negative effects.^' 71 Schatzberg The anger of these groups was augmented by the very real arrogance of the street-railroad companies, which remained unmoved by pubhc protest. Spokesmen for the companies insisted that street railroads had the right to define what technology was best. For example, an editorial in the Street Railway Journal denounced opposition to overhead wires as unreasonable, claiming that the public demanded perfection but was unwilling to pay for it. In fact, the journal insisted, the street-railroad companies shared the interests of the community; therefore, "the public should let them alone, and leave them free to follow their own best judgment." The journal's edi- tors denied that the public had any role in the choice of transportation tech- nology: "So we say hands off; let a company put in any system they like, provided they are willing to bear the expense. "^^ Spokesmen for the street-railroad industry insisted that cities would gain moral benefits from electrification, which supposedly would give the work- ing classes access to open spaces in the suburbs.^* But in fact this reformist rhetoric concealed a strategy to expand investment opportunities in the suburbs while refusing to pass on lower costs to residents of the urban cen- ter. In 1890 the electrical engineer T C. Martin made this strategy explicit. According to Martin, the trolley created a great investment opportunity by reducing costs as much as 50 percent. But this saving was not to be passed on in the form of lower fares: "The public is intelligent enough to know that other things are more necessary." Instead of lowering fares, Martin argued for building "hundreds of new roads" into suburban dis- tricts. Such a strategy, Martin argued, would blunt radicalism among the working class while aiding capitalists by forestalling the tendency of the rate of profit to fall by opening up new land for profitable investments.^' In fact, this strategy disproportionately benefited the middle-class families who could afford to move to the suburbs and who paid the same 5-cent fare for their long commute as did urban workers for short trips within the city."^" Supporters of the streetcar companies were not just cynically manipu- lating reformist rhetoric to hide their rapacity; they embraced electrifica- tion in part because it symbohzed technological progress. David Nye has ably documented the powerful enthusiasm and Utopian expectations that accompanied electrification." But this fascination was perhaps greatest among those who expected to profit from its use. One would think that Culture and Technology in the City 73 street-railway men of the 1880s, comfortable with the world of horses, iron rails, and cobblestone paving, would have approached electricity with con- siderable skepticism, demanding proof of its economy and reliability before risking an investment in the new technology. Some such skepticism existed, especially before 1888, but it was overshadowed by palpable excitement over the potential of electric traction and by widespread belief in the cer- tainty of its application to street railroads. In 1883, the president of the American Street Railway Association ( ASRA) insisted that the steam engine and the telephone had "ceased to be classed as wonders," and that "the last and greatest discovery of the century" would be "electricity as a motive power."'- The following year, Calvin A. Richards, manager of the Metropohtan Railroad of Boston, likened electric traction to an infant, "which the Creator desires to confer as a new blessing on the world."" In the next decade, the street-railway press continued to insist that electric traction was more progressive than steam: "Electricity is constantly knock- ing at the door of the domain so long ruled with undisputed sway by the steam engine, and while the locomotive still snorts in derision, electricity is hopeful and progressive."" Such faith gave street-railway promoters the moral certainty they needed to defy public opposition to the trolley. This identification of electrification with progress did much to structure the debate over the trolley's introduction. Proponents of the trolley drew on the symbolism of progress to cast the struggle as one between tradition and modernity, castigating opponents as technically ignorant, narrow- minded traditionalists bent on protecting narrow interests. As early as 1887, when no electric streetcar system had yet demonstrated rehable oper- ation, proponents of electric traction denounced a "spirit of conservatism" for slowing its adoption. ''^" Other supporters of the trolley ridiculed the "many and odd" objections to the electric streetcar as based on "ignorance or prejudice."*''' But opponents of the trolley in Philadelphia, New York, and elsewhere did not simply cede the symbols of progress to the street railways. Instead, these opponents directly attacked the association of overhead wires with progress. They insisted that other paths to mechanized urban transit, such as underground-conduit systems, subways, or battery cars, were more "pro- gressive" than the trolley. Nowhere was this struggle over the meanings of progress more evident than in Philadelphia. 74 Schatzberg Philadelphia versus the Trolley All the elements in the trolley debate were present in Philadelphia in the spring of 1892. The city had one of the largest streetcar systems in the United States, most of it controlled by the politically powerful Philadelphia Traction Company headed by the Peter Widener and William Elkins/'" Under the prodding of the PTC, the city councils began holding hearings in March 1892 on legislation to permit installation of the trolley system. Opposition to overhead wires in Philadelphia was well established by 1892. The city had banned overhead electric wires in the early 1880s, but the ordinance contained many loopholes and the wires prohferated any- way. Philadelphians also had little love for the city's street railroads, which fixed prices, distributed stock to politicians, and fought bitterly in the courts against the limited obligations required of them, such as street paving.*'* When the city councils began active consideration of the trolley ordi- nances, a number of groups immediately mobilized and formed a "Union Committee" to coordinate opposition. The Union Committee brought together of a wide variety of groups, including urban reform organizations like the Municipal League, small-business trade associations such as the Master Builders, the Lumbermen, the Druggists, and the Grocers, and the Board of Trade, predecessor to the Chamber of Commerce. Another found- ing member was the Wheelmen's Street Improvement Association, an orga- nization of bicycle enthusiasts.'' The Union Committee thus united patrician reformers and organizations of the old middle class, whose mem- bers both hved and worked within the urban core. From this base, the Union Committee collected petitions and organized meetings against the trolley ordinances, and also presented testimony before the city councils. The committee collected signatures from more than 7000 people living along proposed trolley routes, including almost all the property holders on these streets. Over several days of hearings, which began on March 14, the city coun- cils heard arguments for and against the trolley. The well-organized oppo- nents of the trolley marshalled all available arguments against the new technology, starting with the trolley's objectionable environmental conse- quences. A group of the city's artists presented a petition "against the dis- figuration of the streets." The spokesman for the Union Committee noted Culture and Technology in the City 75 that the trolley would undermine the growing movement for urban beau- tification in Philadelphia. The Union Committee also obtained letters from prominent citizens in other cities where the trolley was already in opera- tion about the dangers of the system and its negative effect on property val- ues. A lawyer from Pittsburgh declared the noise there "unendurable," describing it as "a hissing sound that is especially racking on the nerves." Two more correspondents from Pittsburgh had similar objections, report- ing the noise loud enough to prevent conversation while the streetcar passed.^" The Union Committee also presented evidence of the dangers of the trol- ley. It introduced a newspaper report on a recent fall of some trolley wires in Boston that had shut down the trolleys, endangered pedestrians, and caused a small fire. Correspondents from Pittsburgh reported that the trol- ley wires there often broke and fell to the ground. The chief engineer of Philadelphia's fire bureau, after examining the trolley system in Pittsburgh, declared the trolley wires a menace to firemen. The Philadelphia Fire Underwriters' Association also adopted a resolution against the overhead trolley on grounds of fire safety. Finally, the opponents of the trolley noted the increase in accidents that accompanied its introduction. For example, the Massachusetts Board of Railroad Commissioners reported that electric streetcars in Boston had twice as many accidents per vehicle-mile than horsecars.^' Perhaps the greatest opposition, however, derived from the fact that the trolley ordinances placed almost no conditions on the street-railway com- panies. In the view of the Union Committee, the city of Philadelphia was granting the companies a highly profitable use of public property while demanding no compensation, despite the objectionable aspects of the new technology. Although electrification was supposed to reduce costs up to one half, there were no provisions for reducing fares or compensating the city for this valuable use of the streets. The ordinances did not even require the companies to pave the streets, an obligation that the city insisted was already required under existing franchises. The only restriction on the com- panies was a vague clause giving the Department of Public Safety a role in ensuring the safety of the system. The city did not even retain a right to order the poles to be removed in case the city later decided on an alterna- tive system.''^ 76 Schatzberg The opponents of the trolley did not limit themselves to decrying the innovation, however. They also endorsed alternative systems of electric trac- tion, in particular battery systems and the underground conduits. The oppo- nents admitted that the alternatives were more expensive than the trolley, but insisted that the absence of overhead wires was worth the higher cost. They frequently mentioned the conduit system in Budapest, which had been operating profitably for several years. WilUam D. Marks, the head of the Edison Electric Light Company of Philadelphia, provided expert testimony in favor of an underground-conduit system, citing the success of the Budapest system. Other opponents argued for battery systems after visiting an apparently successful line in operation in Washington.^' The Traction Company, represented by its New York lawyers, mobilized technical arguments in response to the trolley's opponents. The company presented an impressive list of expert witnesses and testimonials to the ben- efits of the trolley. These witnesses included George Westinghouse, whose firm had recently entered the electric-streetcar business, and Oliver T Crosby, a prominent electrical engineer and the head of the streetcar depart- ment at Thomson-Houston, one of the largest manufacturers of electric streetcars. Crosby echoed the industry line on safety, denying that the over- head wires posed any threat to human life. He also claimed, quite implausi- bly, that the trolley car made less noise than the horse-drawn streetcar, and insisted that the trolley posed no fire danger. Westinghouse seconded Crosby on the safety of the trolley. Crosby and Westinghouse also sought to dis- credit the alternatives, arguing that batteries remained costly and unreliable and that the success of the Budapest conduit systems was anomalous. ^'' But the defenders of the trolley did not limit themselves to technical argu- ments; they also attacked their opponents as enemies of progress, "igno- rant of the features of the [trolley] system . . . and opposed to any change. "^^ In his testimony, George Westinghouse expressed amazement that the pub- lic was opposing the trolley, rather than seeking to compel the companies to introduce it.^*" As part of this progressive image, the trolley's supporters cast themselves as allies of the working man, a strategy that suggests that the Union Committee had significant working-class support. For example, the trolley magnate Peter Widener, in a Saint Patrick's Day dinner speech, attacked "obstructionists" who wanted to "block progress." Widener's obstructionists included the well-heeled residents "between Chestnut and Culture and Technology in the City 77 Pine streets, [who] think themselves better than the rest of the world," as well as small shopkeepers "who have gotten a little wealth and protest against everything." Widener denounced the municipal reform groups, which "seem to resolve against everything. "^^ In a hearing at the mayor's office, Rufus E. Shapley, a lawyer for Union Traction, echoed Widener's remarks, branding trolley proponents elitists who would deny improved transit to workers. "The streets are pubUc highways, and the men who live in the back alleys have as much right on them as the aristocrats," Shapley proclaimed. Of course, Shapley was not offering to reduce fares, which remained too high for daily commuting by the average worker. In the same hearing, A. K. McClure, editor of the Philadelphia Times, dismissed oppo- sition to the trolley as typical of "objections usually made against innova- tions"; similar objection, he claimed, had been raised earher against gas lighting and horsecars.^* Opponents of the trolley did not acquiesce to its symbolic association with progress; rather, they sought to undermine its progressive image. Leading opponents like Frederick Fraley, president of the Board of Trade, insisted that they were not opposed to electric traction itself, but rather to the specific type of system proposed. Opponents argued that the trolley was an imperfect, transitional system that would soon be replaced by alterna- tives already in development. In their vision of technological progress, bat- teries or the conduit system represented the future, not the trolley. The reform-minded Philadelphia Inquirer, a strong opponent of the trolley, made this argument repeatedly in its editorials. The trolley system, claimed the Inquirer, was merely cheap, not progressive. It was not even a recent invention but rather "an already out-of-date system that will very shortly be swept out of existence in the progressive cities of the land."^' To install the trolley system would be "a step backwards — a step into the dark ages of old Philadelphia and not a progressive movement."*" The Inquirer's edi- tors even argued that the streets could never provide real rapid transit, implying that elevated or underground trains were preferable. For the trolley's opponents, its initial success in smaller cities provided another set of symbolic associations that contradicted its progressive image. Opponents viewed the trolley as a provincial technology unworthy of use in a great metropolis. The Inquirer referred to the trolley as a "country sys- tem" suited only to "country towns."*' When a supporter of the trolley 78 Schatzberg claimed that 300 cities had already adopted the system, George Mercer, a representative of the Union Committee, responded that the United States did not have 300 places "which deserve the name of cities." The trolley was suitable only for small towns with wide streets, said Mercer, not for a great metropolis like New York or a capital city like Washington. "The trolley system is provincial," concluded Mercer, and "neither the city of Washington nor any one of the beautiful cities of Europe would ever think of adopting such a system. "^- Indeed, neither New York nor Washington ever accepted the trolley in its most developed urban areas. But Philadelphians did not succeed in stop- ping the trolley. Although public sentiment seemed overwhelmingly against the trolley, the city councils voted in favor of the ordinances by a wide mar- gin. The Philadelphia Inquirer then led an editorial campaign to get Mayor Edwin S. Stuart to veto the measures, urging its readers to sign a petition against the trolley, which the newspaper printed on its front page. Other city newspapers joined the Inquirer in urging the veto, and thousands of outraged citizens attended meetings against the trolley ordinances. The trol- ley interests responded to the opposition by offering to pave and light 40 miles of city streets if the mayor signed the bills, but this offer did not pla- cate opponents. ^^ Mayor Stuart, a reformer, was sympathetic to the trolley's opponents but had kept silent throughout the controversy. On the last day of March, Stuart vetoed the trolley bills. In his veto message, the mayor insisted on his sup- port for improved transit but claimed that he had not been convinced that the trolley offered the best alternative. Stuart also condemned the lack of municipal control provided by the trolley ordinances, suggesting that he would have vetoed the legislation even if he had supported the trolley sys- tem. The city councils then passed the bills over the Mayor's veto with almost no debate. The Inquirer hinted at bribery of the council members by the street-railway companies. Although direct evidence of corruption was not forthcoming in this case, bribery was a standard practice in obtaining municipal franchises in the Gilded Age. Furthermore, bribery would explain the lack of debate by the city councils and the reluctance of council mem- bers to explain their votes to a hostile public. The disgusted editors of the Inquirer condemned the "trolley infamy" and called on the voters to defeat the "traitors" in the city councils who had supported the trolley. *"* Culture and Technology in the City 79 In the end, the trolley's opponents did receive some slight compensation. The Traction Company stood by its agreement to pave 40 miles of street adjacent to its tracks, and other companies did the same when they electri- fied. This street paving transformed Philadelphia from one of the worst- paved to one of the best-paved American cities. ^^" Philadelphians also benefited from improved service and from the extension of lines into out- lying areas. However, fares remained at 5 cents (owing to the lack of com- petition), and this permitted the companies to retain much of the money that the new technology had saved them. Successful Alternatives in New York, Washington, and Europe Was the trolley really necessary for electrified transit in large American cities? Proponents of the trolley, including most electrical engineers, insisted that the overhead-wire system was the only practical solution. Yet two cities in the United States, and many more abroad, succeeded in electrifying tran- sit lines without using overhead wires in central urban districts. These cities used the underground-conduit system, typically in combination with the trolley for suburban routes. The two American cities that partially banned overhead trolley wires were New York and Washington.'*'^ In both cities, special conditions helped the opponents to victory. In the early 1890s, when New York began con- sidering electric streetcars, the city had finally achieved some success in plac- ing wires underground after 10 years of intense struggle against telegraph, telephone, lighting and alarm companies. Because of the intense opposition to overhead wires in Manhattan, New York's first trolley system was installed in the Bronx (then called the "Annexed District") in 1892, but even there it generated considerable opposition. A few lines were installed in upper Manhattan despite protests, but after 1894 the trolley system was banned in all of Manhattan. Thus, in the early 1890s, when most cities were installing electric streetcars, Manhattan street-railroad companies contin- ued to operate and even expand cable railroads. ^^ A similar situation unfolded in Washington, but with an important dif- ference. In the 1890s, the District of Columbia was governed by the US Congress. This situation, paradoxically, made Congress more receptive to popular protest, since congressmen did not depend on the city's local 80 Schatzberg businessmen and political bosses for electoral support. In addition, many congressmen took seriously Washington's role as a capital city, and over- head wires had no place in their aesthetic vision. Congress has requested information regarding electric traction for the District of Columbia as early as 1888, and it received a detailed report from Captain Eugene Griffin, an electrical engineer with the Army Corps of Engineers. Griffin provided a ringing endorsement of electric traction in general, claiming that "horse- cars belong to a past era." Yet even Griffin recommended against overhead wires in the urban part of the District of Columbia.^* Since the District's street-railroad charters were acts of Congress, changes in motive power became occasions for congressional debate. The first debates occurred in 1888 when the District's Commissioners approved a new streetcar line to be powered by an overhead trolley, defying the spirit if not the letter of a congressional resolution directing the commissioners to prohibit further overhead wires. This action prompted a lengthy debate in the Senate that mirrored later debates in larger cities over the safety and aesthetics of the overhead-wire system. The Washington Star played the role of the Philadelphia Inquirer, giving voice to the residents of Washington who opposed the trolley. The issue came up again in 1890, and after more debate the Congress voted to prohibit overhead trolley wires within the city limits of Washington (which at that time included the area of the District of Columbia south of Boundary Avenue, the present-day Florida Avenue). Congress was willing to permit electric streetcars, but only if these used underground wires.**' It became increasingly clear in the early 1890s that neither New York nor Washington would relent on overhead wires in order to reap the benefits of electrification. In both cities, cable railways continued to operate on major streets, despite the high fixed cost of these systems and frequent service interruptions due to problems with the cables. Yet even though under- ground conduits promised cheaper operation and lower capital costs than cable systems, no major American electrical manufacturer tried to develop a conduit system. No doubt the manufacturers had little desire to offer cities an alternative that might have slowed the profitable business of electrifying street railroads. Not until 1894 did the Metropolitan Street Railroad in New York begin working closely with the General Electric Company to develop an underground-conduit system. The Metropolitan Street Railroad Culture and Technology in the City 81 acquired the services of Fred Stark Pearson, an accomplished electrical engi- neer who had supervised the construction of Boston's first large-scale trol- ley system. Pearson traveled to Budapest, where he examined the Siemens-Halske conduit system. He then returned to the United States, where he developed a somewhat more robust system suited to New York's streets. General Electric installed the system on Lenox Avenue in 1895. In Washington, meanwhile, a number of companies had experimented with various systems developed by underfinanced inventors, but none had proved entirely successful. With prodding from Congress, Washington's MetropoHtan Railroad began installing the General Electric conduit sys- tem shortly before the New York line went into operation. Both lines began running in 1895, and both proved successful. By the end of the century, most of the horsecar and cable-car operations in Washington and in Manhattan had been converted to the underground-conduit system.'" The underground-conduit system proved to be a viable alternative to overhead systems. Although underground conduits cost approximately 4 times as much to install as overhead wires, neither Washington nor New York appeared to have suffered terribly as a result. Street railroads in both cities operated convertible streetcars that switched from underground to overhead systems when passing into suburban districts. The historian Charles Cheape claims that the ban on the trolley in New York restricted transit, especially on the less-traveled crosstown routes, because the street railroads found these too costly to electrify with the conduit system. Instead, the companies used horses long after they had been abandoned in other large cities, and later they used unreliable storage-battery cars.'' Yet there is little evidence that New Yorkers or Washingtonians clamored for the overhead system so that they could enjoy the supposedly ample transit available in other cities; both cities stuck with conduits until they replaced their streetcars with buses after World War II, along with most other American cities. Conduit systems were also favored by many European cities, whose res- idents also opposed the overhead conductors, as John P. McKay has so ably documented in his multinational study of European mass transportation. McKay's analysis of Europe in many ways mirrors the approach I have used for the United States. McKay clearly demonstrates the cultural shaping of streetcar technology, both in the adoption of the conduit system by many 82 Schatzberg European cities and in the attempts to minimize the aesthetic impact of poles and wires. Yet McKay errs when he suggests that greater European opposition to overhead wires explains both the wider adoption of conduit systems there and the slower pace of electrification in general.'^ The argu- ments used against the trolley in Europe were almost identical to those used in large American cities.'^ In most European states, alternatives to the over- head trolley were seriously considered only in the capital and a few other large cities.''' The same situation existed in the United States, where the trol- ley was banned in both Washington, the capital, and New York, the largest city. Berlin prohibited the trolley only in a few historic areas, proving more amenable to it than either New York or Washington. Although European cities used the conduit system more often than American cities, conduits were generally required only for short distances in the most crowded or his- toric parts of the city.'^ The greater use of the conduit system in Europe may simply reflect the fact that in the late 1890s, when most European street railroads electrified, that system had already demonstrated its practicality. Also important was the fact that Europeans cities in the 1890s were much less compliant to the wishes of private corporations than American cities. But McKay's expla- nation has another problem. In effect, he essentializes the national differ- ences between European and American aesthetic perceptions of the trolley. Differences did exist, but they were not fixed. Rather, they emerged through a struggle in the public sphere to shape the cultural meanings of the trolley. Participants in this struggle drew on shared set of symbohc resources, as demonstrated by the common rhetoric on both sides of the Atlantic. Europeans may well have had stronger aesthetic objections to the overhead- wire system, but this cultural difference was as much a contingent result of technological change as were specific design differences between European and American streetcars. ''' Conclusion The successful banning of the trolley in Washington, New York, and some European cities drew little attention from urban Americans, whose cities had almost all adopted overhead conductors by the early 1890s. In most cities, the initial opposition was quickly forgotten after the grand civic cele- Culture and Technology in the City 83 brations that marked the opening of new trolley lines. Ridership on the new streetcars increased by the millions, and urban residents grew accustomed to the unsightly wires. Massive investments in new electric lines increased track mileage roughly five-fold from 1890 to 1903.''^ These new lines gave middle-class urbanites easy access to bedroom communities that emerged beyond the edge of the older urban core, and they did much to create the class-segregated neighborhoods that characterized American cities well before the arrival of the automobile.'* Urban residents still had many griev- ances against the trolley companies, but the complaints were mainly about crowded cars, infrequent service, and high fares, not the aesthetics of over- head wires.'' Even after New York and Washington proved that the under- ground-conduit system was practical, other cities did not demand similar installations. New York and Washington seemed anomalous. New York because of its unique urban density and Washington because of its status as the capital and the willingness of its congressional overseers to impose their aesthetic judgments on the city. From this perspective, opposition to the overhead-wire system seems merely an epiphenomenon in the history of technology, a curiosity of interest only to antiquarians. But such an interpretation would be seriously misguided. In opposing the trolley, urban residents were not blindly fighting technological change, but rather demanding that such change be guided by values other than the max- imization of corporate profits. The fact that opponents succeeded in exclud- ing the trolley from the United States' capital and its most populous city was in itself a significant achievement. Even where opponents failed to restrict the trolley, their efforts forced street railroads to spend more money on building aesthetically pleasing and safe overhead systems. This opposi- tion also shaped research and invention in streetcar technology, encourag- ing the development of underground-conduit systems and quieter gearing. Finally, opponents were often able to extract significant concessions from the streetcar companies (for example, street paving in Philadelphia). Although these changes were not dramatic, they clearly illustrate the shap- ing of technology by cultural values. Still, the question remains as to why the public objected so strongly to a technology that we now regard as environmentally desirable, especially rel- ative to the automobile. In the late nineteenth century, most American cities had inadequate sewage systems, offered spotty refuse disposal and street 84 Schatzberg cleaning, permitted appalling air pollution from coal-burning factories, and left many streets practically unpaved.'"" Why urban residents should have objected so strongly to a technology that promised to improve urban trans- portation while ehminating tons of horse droppings remains puzzling, at least from a present-day perspective. In large part, the answer lies in the culture of the street. For the mass of urban residents, mechanized street transportation threatened to destroy the traditional function of the streets as spaces for social interaction. In most nineteenth-century cities, the houses fronted directly onto the streets. Back yards were often rendered useless by refuse and by leaking privy vaults. Whenever they could, urban residents used the streets of their neighbor- hoods for socializing and recreation. The streets were especially important as play areas for children. Horse-drawn vehicles interfered somewhat with the social function of the street, but their low speed kept the interference to tolerable levels. Mechanized street transportation, in contrast, threatened these social functions. Urban residents spent a great deal of time in the streets, and thus they had good reason to fear the noise, danger, and aes- thetic disruptions of electric traction."" The triumph of the trolley represented a transformation of urban culture as well as of urban technology — a change in the meaning that city residents associated with the street. The ascendancy of the trolley was a victory for the instrumental approach to urban streets: streets came to be viewed pri- marily as transportation arteries rather than centers of social life. After elec- trification, reformers demanded that parents keep their children off the streets to shield them from the lethal dangers of the new technology. Instead of making the streets safer, reformers now sought to segregate children in playgrounds, where they would be protected from dismemberment by streetcars.'"- The triumph of this instrumental view of urban streets trans- formed urban culture, literally paving the way for urban America's capitu- lation to the automobile. As an agent of cultural as well as technological change, the electric streetcar in a sense represents the slippery slope that led to urban freeways.'"^ The struggle against overhead trolley wires thus illustrates in microcosm the joint construction of artifact and culture, of the physical technology of urban transportation and the symbolic meanings that gave it significance. Even after the triumph of the trolley, both the technology and its meanings Culture and Technology in the City 85 remained contested within the public sphere of urban poHtics. The pro- gressive aura of the trolley quickly faded in the early twentieth century as public opinion turned even more sharply against the arrogant management of the trolley companies. Between the world wars, the trolley faced both a cultural and a technological threat from the automobile and the motor bus. On the cultural plane, the trolley's supporters sought, with little success, to counteract the perception of the motor bus and the automobile as "mod- ern" alternatives to the trolley. On a technological plane, trolley manufac- turers countered the motor bus with improved trolleys — most important, the PCC car, which entered service in 1936. Ultimately, the trolley's sup- porters were fighting a losing battle, and after World War II most major American cities abandoned their trolley systems in favor of motor buses.'"'' Yet as the example of trolley wires implies, the abandonment of the trolley cannot be understood primarily as the triumph of a superior technology, or as an expression of some uniquely American set of cultural values, or as an exercise of political power by particular social groups. Both the trolley's tri- umph and its demise must be understood as contingent outcomes of polit- ical and social struggles that simultaneously shaped both physical artifacts and cultural meanings. Acknowledgments My thanks to the editors of this volume for their helpful comments, and also to Jennifer Bannister for letting me use her excellent undergraduate research paper on opposition to overhead wires in New York and Washington. Portions of this research were conducted while I was a post- doctoral fellow at the Center for the History of Electrical Engineering. This material is based in part upon work supported by the National Science Foundation under grants 9311124 and 9601371. Notes 1. David E. Nye, Electrifying America (MIT Press, 1990), p. 239; Historical Statistics of the United States (US Government Printing Office, 1960), p. 510. On the competition between gas and electric lighting, see Wolfgang Schivelbusch, Disenchanted Night (University of California Press, 1988), pp. 48-50. 86 Schatzberg 2. In a neglected classic in the history of urban technology, Tramways and Trolleys (Princeton University Press, 1976), John P. McKay provides an excellent analysis of this opposition in Europe, although he slights its significance in the United States. It was McKay's work that drew my attention to the similar circumstances in the United States. Charles W. Cheape mentions this opposition on pp. 62, 119-120, 172-173 of Moving the Masses (Harvard University Press, 1980), but his Chandlerian framework prevents him from recognizing its significance. 3. For a balanced overview of Progressive historiography, see Arthur S. Link and Richard L. McCormick, Progressivism (Harlan Davidson, 1983). The quote is a reference to Samuel P. Hays, The Response to Industrialism (University of Chicago Press, 1957). Applying insights from the history of technology could cast new light on the history of Progressivism, especially by undermining the technological deter- minism implicit in both the organizational-synthesis thesis and the corporate-liber- alism thesis. For the classic statement of the organizational synthesis, see Louis Galambos, "The Emerging Organizational Synthesis in Modern American History," Business History Review 44 (1970): 279-290. 4. For a collection of essays marking the arrival of this new historiography, see The Social Construction of Technological Systems, ed. W. Bijker et al. (MIT Press, 1987). 5. For a discussion, see my Wings of Wood, Wings of Metal (Princeton University Press, 1999), pp. 5-21. 6. In the 1990s, three exemplary works in this genre received SHOT's Dexter Prize for the best book in the history of technology: Donald Reid's Paris Sewers and Sewermen (Harvard University Press, 1991), Claude S. Fischer's America Calling (University of California Press, 1992), and David Nye's Electrifying America (MIT Press, 1990). 7. Lewis Mumford, The Culture of Cities (Harcourt Brace, 1938); Mumford, The City in History (Harcourt Brace Jovanovich, 1961); Sam Bass Warner, Streetcar Suburbs (Harvard University Press, 1962). On Warner's influence, see Carl Abbott, "Reading Urban History: Influential Books and Historians," journal of Urban History 11 (1994): 33-34. 8. Josef W Konvits, Mark H. Rose, and Joel A. Tarr, "Technology and the City," Technology and Culture 31 (1990): 284-294. 9. Thomas P. Hughes, Networks of Power (Johns Hopkins University Press, 1983), pp. 175-261. 10. Two representative works are Technology and the Rise of the Networked City in Europe and America, ed. J. Tarr and G. Dupuy (Temple University Press, 1988) and Mark H. Rose's Cities of Eight and Heat (Pennsylvania State University Press, 1995). 11. See, for example, an otherwise excellent study by Stanley K. Schultz, Constructing Urban Culture (Temple University Press, 1989). For critical reviews that emphasize the importance of integrating urban technology and urban culture, see Bill Luckin, "Sites, Cities, and Technologies," journal of Urban History 17 (1991): 426-433; Julie Johnson-McGrath, "Who Built the Built Environment: Culture and Technology in the City 87 Artifacts, Politics, and Urban Technology," Technology and Culture 38 (1997): 690-696. 12. This is the essence of Scott Bottles's argument in Los Angeles and the Automobile (University of California Press, 1987). Ruth Schwartz Cowan makes a similar argument when she attributes the failure of housework alternatives to a gen- eral preference "for privacy and autonomy over technical efficiency and commu- nity interest" (More Work For Mother, Basic Books, 1984, p. 150). Clay McShane, in a much more nuanced account of urban automobility (Down the Asphalt Path, Columbia University Press, 1994), argues that urban culture both shaped and was shaped by changes in transportation technology. For a general critique of simplis- tic cultural explanations of the differences between American and European cities, see Moshe Adler, "Ideology and the Structure of American and European Cities," Journal of Urban History 21 (1995): 691-715. 13. See Gabrielle Hecht, The Radiance of France (MIT Press, 1998), esp. pp. 8-11. Charles Tilly has criticized urban historians for their reliance on such "unhistoricist" explanations as "prevailing national attitudes" ("What Good Is Urban History," Journal of Urban History 22 (1996), p. 709). On the mutual construction of tech- nology and culture from the perspective of cultural studies, see Paul du Gay et al., Doing Cultural Studies (Sage, 1997). 14. For evidence of the urban orientation of inventors in this period, see Hughes, American Genesis (Viking Penguin, 1989), pp. 24^7. Although Hughes suggests that inventors sought to avoid entanglements in the day-to-day business of the large companies who funded them, sometimes by moving to rural areas, the vast major- ity continued to work in close proximity to major urban centers. 15. Thomas Commerford Martin, "Electricity in the Modern City," Journal of the Franklin Institute 138 (1894), September, p. 199. 16. Mark H. Rose, "Machine Politics: The Historiography of Technology and Public Policy," The Public Historian 10 (1988), spring: 27-47. Rose cites Hughes's analysis of the diffusion of electric power systems in Networks of Power as an exception to this neglect of politics. 17. See e.g. Paul Barrett, The Automobile and Urban Transit (Temple University Press, 1983); Clay McShane, Technology and Reform (State Historical Society of Wisconsin, 1974), chapter 7. 18. My analysis of the role of streets relies heavily on Clay McShane's "Transforming the Use of Urban Space: A Look at the Revolution in Street Pavements, 1880-1924," Journal of Urban History 5 (1979): 279-307. 19. George Rogers Taylor, "The Beginnings of Mass Transportation in America, Part I," Smithsonian Journal of History 1 (1966), autumn, pp. 34, 38; Harry J. Carman, The Street Surface Railway Franchises of New York City (Columbia University, 1919), pp. 19, 25-27. New York did grant exceptions to its ban on steam below 42nd Street. 20. Philadelphia Committee of Residents and Property Holders, Address and Remonstrances Against Fifth and Sixth Street Railways (Philadelphia: Crissy & 88 Schatzberg Markley, 1857); Philadelphia Citizens, Memorial to the Legislature of the State of Pennsylvania, Against the Navy Yard, Broad Street and Pairmount Rail Road Company, Against a Freight, Baggage and Passenger Rail Road on Broad Street (Philadelphia: King & Baird, 1863); Edward Q. Keasbey, "Poles and Wires in the Streets for the Electric Railway," Harvard Law Review 4 (1891): 245-270. 21. Historians writing on the condition of urban streets often apply twentieth- century standards of cleanliness, which fail to explain why urban residents would oppose mechanical forms of transportation that promised to eliminate large vol- umes of animal wastes from city streets. See Stanley K. Schultz, Constructing Urban Culture (Temple University Press, 1989), 117-118; Joel A. Tarr, "The Horse — Polluter of the City," in The Search for the Ultimate Sink (University of Akron Press, 1996), pp. 323-333; Jon C. Teaford, The Unheralded Triumph (Johns Hopkins University Press, 1984), pp. 231-232. On steam dummies, see below. 22. Taylor, "The Beginnings of Mass Transportation in America, Part II," Smithsonian Journal of History 1 (1966), fall: 39-52; Warner, Streetcar Suburbs. 23. John H. White, "Grice and Long: Steam-Car Builders," Prospects 2 (1976): 25-39; McKay, Tramways and Trolleys, pp. 27-30; Richard Clere Parsons, "The Working of Tramways by Steam," Minutes of Proceedings of the Institution of Civil Engineers 29 (1885): 99-103; Massachusetts Street Railway Commission, Evidence before the Street Railway Commissioners (Boston: Wright & Potter, 1864), pp. 89-126; Daniel Kinnear Clark, Tramways, Their Construction and Working (Lockwood, 1878), pp. -iXl-AU. 24. McKay, Tramways and Trolleys, pp. 30-32, 34. 25. Teaford, The Unheralded Triumph, p. 231; Joseph P. Sullivan, "Fearing Electricity: Overhead Wire Panic in New York City," IEEE Technology and Society Magazine 14 (1995), fall: 8-16; William Orton, A Review of the 'Opinions of Experts' as to the Necessity for the Poles Now Erected in Tenth Street, in the City of Philadelphia, by the Western Union Telegraph Company (Russell Brothers, 1876). 26. "ANuisance and a Danger," American Architect and Building News 11 (1882), 17June,p. 284. 27. Robert Friedel and Paul Israel with Bernard Finn, Edison's Electric Light (Rutgers University Press, 1986), pp. 179, 196-198. 28. Engineering News 19 (1888), March 24, p. 238. 29. Teaford, The Unheralded Triumph, p. 231; Sullivan, "Fearing Electricity," pp. 11-13; George F. Swain, "Underground Telegraph- Wires," American Architect and Building News 16 (1884), December 13: 285-286; "The Electrical Subways," Engineering News 16 (1886), September 11: 173-174. For a detailed survey of efforts to require underground wires, see Report of the Electrical Commission Appointed to Consider the Location, Arrangement, and Operation of Electric Wires in the District of Columbia, US Congress, House Exec. Doc. no. 15, Serial Set, vol. 2949 (US Government Printing Office, 1892). Culture and Technology in the City 89 30. Robert C. Post, "Some Traction Prehistory: Robert Davidson and Charles Grafton Page," in Pioneers of Electric Railroading, ed. J. Stevens (Electric Railroaders' Association, 1991), pp. 1, 3. 31. WiUiam D. Middleton, The Time of The Trolley (Golden West Books, 1987), pp. 52-65. 32. McKay, Tramways and Trolleys, pp. 50-51. 33. American Architect and Building News 12 (1882), 26 August, p. 94. 34. "Remarks of Mr. F. J. Sprague on Electricity as a Motive Power," Proceedings of the American Street-Railway Association 6 (1887), p. 65. 35. Robert David Weber, Rationalizers and Reformers: Chicago Local Transportation in the Nineteenth Century, Ph.D. dissertation, University of Wisconsin, 1971, p. 07. 36. McKay, Tramways and Trolleys, pp. 44-45. 37. Carl Hering, Recent Progress in Electric Railways (W. J. Johnson Co., 1892), pp. 167-188; H. W. Bartol, "The Electric Railway at Buda Pesth," Journal of the Franklin Institute 133 (1892), February: 125-130; "The Electric Street Railways of Budapest: An Object Lesson for American Cities," Review of Reviews 11 (1895), March: 287-289. For a survey of electric streetcar operations up to 1888, includ- ing conduit systems, see Letter of the Board of Commissioners of the District of Columbia . . . on the Subject of Electricity as a Motive Power for Street Cars, US Congress, Senate Misc. Doc. no. 84, 50th Cong., 1st sess.. Serial Set, vol. 2516 (20 March 1888). 38. Herring, Recent Progress in Electric Railways, 189-206; Alexander Julien, dis- cussion comment to T C. Martin, "Electric Street Cars," Transactions of the American Institute of Electrical Engineers 3 (1886): 40^3. 39. McKay, Tramways and Trolleys, p. 97; Hering, Recent Progress in Electric Railways, pp. 192, 196. 40. Hering, Recent Progress in Electric Railways, pp. 168-170; "Safety of Overhead Electric Wires," Street Railway Journal 5 (1889), May, p. 126. 41. R. J. McCarty, "Special Report Concerning the Relative Cost of Motive Power for Street-Rail ways," Proceedings of the American Street-Railway Association 9 (1890): 70-74. 42. On the split between pubic and private interests as a political issue in this period, see Richard L. McCormick, "The Discovery That Business Corrupts Politics: A Reappraisal of the Origins of Progressivism," American Historical Review 86 (1981), p. 257. McCormick sees this issue emerging with the 1893 depression, but the trolley controversy suggests that the conflict was an important aspect of local urban debates before the onset of the depression. 43. Edward Quinton Keasbey, The Taw of Electric Wires in Streets and Highways (Callaghan & Co., 1892), chapter 10. 44. Remarks by Senator Manderson, Congressional Record, 50th Cong., 1st Sess., vol. 19, pt. 8 (17 August 1888): 7603 (first and third quotes); M. B. Leonard, "Some 90 Schatzberg Objections to the Overhead Conductor for Electric Railways," AIEE Transactions 5 (1888), September, p. 404 (second quote); "Metallic Poles for Electric Railways," Street Railway journal 5 (September 1889): 254 (fourth quote). 45. Charles Milford Robinson, The Improvement of Towns and Cities, or The Fractical Basis of Civic Aesthetics (Putnam, 1901), pp. 55-57; Jon A. Peterson, "The City Beautiful Movement: Forgotten Origins and Lost Meanings," Journal of Urban History 2 (1976): 415-434. 46. "Some New Styles in Poles," Street Railway Journal 6 (1890), May, pp. 217-218; McKay, Tramways and Trolleys, pp. 100-106. McKay contrasts European attention to aesthetic concerns with American indifference, but American street railroads also sought to minimize the aesthetic impact of overhead wires. 47. Compare photographs on pp. 17 and 25 of Frederick A. Kramer's Across New York by Trolley (Quadrant, 1975). In many of the black-and-white photographs, however, the overhead wires are barely noticeable. 48. Hughes, Networks of Power, pp. 107-109. 49. For Chicago see Weber, "Rationalizers and Reformers," pp. 103-105. For New York see Jennifer B. Bannister, "Opposition to the Overhead Trolley System in New York City and Washington, D.C.," paper for History Seminar, Rutgers University, May 5, 1992. For Philadelphia, see below. 50. Remarks by Senator Teller, Congressional Record, 50th Cong., 1st Sess., vol. 19,pt. 8(17Aug. 1888):7654. 51. For example, Cheape, Moving the Masses, p. 119. Cheape states that in Boston "opposition [to the trolley] stemmed from fear and ignorance," as well as sentiment against the traction monopolies. For an egregious echoing of the indus- try's arguments on safety, see Weber, "Rationalizers and Reformers," pp. 105-106, 109. Weber denounces "the irrationality of popular opinion" and "the unfounded fear of the 'deadly trolley'" for delaying the trolley's introduction in Chicago (p. 109). 52. John Trowbridge, "Dangers from Electricity," Atlantic Monthly 65 (1890), March: 413-418; "Safety of Overhead Electric Wires," pp. 125-126; "That Electricity Does Not Kill," Street Railway Journal 5 (1889), September, p. 266; "Safety Guard Wire for Overhead Electric Railways," Street Railway Journal 5 (1889), November, p. 367; "The Danger Elements in Electric Traction," Street Railway Journal 6 (1890), May, p. 232; Henry Morton, "The Dangers of Electricity," Engineering News 24 (1890), 6 September, pp. 206-207. 53. For a good example of expert testimony insisting on the safety of 500 volt trol- ley lines, see Evidence before the Massachusetts Committee on Street Railways as to the Safety of Overhead Electric Wires (Boston: R. H. Blodgett, 1889). For evi- dence of the limited understanding of electrical injuries into the early twentieth cen- tury, see Charles Alpheus Lauffer, Electrical Injuries (Wiley, 1912). For a present-day view of electrical injuries, see Electrical Trauma, ed. R. Lee et al. (Cambridge University Press, 1992). Culture and Technology in the City 91 54. "The Frequency of Accidents," Street Railway Journal 5 (1889), September, p. 266; Tom Sitton, "The Los Angeles Fender Fight in the Early 1900s," Southern California Quarterly 72 (1990): 139-156. 55. Elihu Thomson to E. W. Rice, 20 July 1891, Elihu Thomson Papers, American Philosophical Society, Philadelphia. 56. For examples from Philadelphia, see below. For a discussion of Progressive Era reform of street railroads in Milwaukee, see McShane, Technology and Reform, chapters 7 and 8. 57. "Opposition to the Introduction of Mechanical Traction," Street Railway Journal 6 (1890), March, p. 121. 58. See Joel A. Tarr, "From City to Suburb: The Moral Influence of Transportation Technology," in The Search for the Ultimate Sink. 59. T. C. Martin, "The Social Side of the Electric Railway," Street Railway Journal 6 (1890), April, p. 203. 60. Warner, The Private City, pp. 169-172. 61. ^yt. Electrifying America. 62. H. H. Littell, "Address of the President," ASRA Proceedings 2 (1883), pp. 8-9. 63. Remarks of C. A. Richards, ASRA Proceedings 3 (1884), pp. 138-140. 64. "Electricity vs. Steam, " Street Railway Review, April 15, 1894, p. 234. 65. "Electricity for Street Railroads," Railroad and Engineering Journal 56 (1887), July, pp. 309-310. 66. "Objections to Electricity," Street Railway Journal 5 (1889), September, p. 266. 67. Cheape, Moving the Masses, pp. 162-165; Harold E. Cox and John F. Meyers, "The Philadelphia Traction Monopoly and the Pennsylvania Constitution of 1874: The Prostitution of an Ideal," Pennsylvania History 35 (1968): 411^14. 68. Cheape, Moving the Masses, p. 172; Edmund Stirling, "Competition Soon Gave Way to Mergers in Car Lines," Public Ledger (Philadelphia), 17 February 1930; "Address by Mr. John C. Bullitt," in The Overhead Electric Trolley Ordinances (Philadelphia, March 1892), pp. 7-8; "Traction's Methods Unveiled," Philadelphia Inquirer, 30 March 1892, p. 1. 69. Cheape, Moving the Masses, pp. 172-173; "Business Men Fight Traction," Philadelphia Inquirer, 10 March 1892, p. 4; "Fighting Trolley Wires," Philadelphia Inquirer, 11 March 1892, p. 5. 70. Philadelphia Inquirer, 15 March 1892, p. 2; 17 March 1892, p. 3; The Overhead Electric Trolley Ordinances, pp. 12, 27, 55-57, 58. 71. The Overhead Electric Trolley Ordinances, pp. 52, 54, 57, 58, 61. 72. See esp. "Address by Mr. John C. Bullitt," "Address of Mr. Finley Acker," and "Resolutions Adopted by the Citizens' Municipal Association, of Philadelphia," all in The Overhead Electric Trolley Ordinances. 92 Schatzberg 73. "Address by Professor William D. Marks," ibid., pp. 35-42; "Use the Storage Battery System," Philadelphia Inquirer, 9 March 1892, p. 4. 74. "Trolley Battle Fiercely Waged," Philadelphia Inquirer, 15 March 1892, p. 2. 75. "Electric Railway Construction in Philadelphia," Street Railway Journal 10 (1894),January,p. 1. 76. "Trolley Battle Fiercely Waged," Philadelphia Inquirer, 15 March 1892. 77. "Magnate Widener Roasts the '400': The Traction King Creates a Flurry at the Cloverites' Hibernian Dinner," Philadelphia Inquirer, 18 March 1892. 78. "Urging the Veto," Public Ledger (Philadelphia), 29 March 1892. 79. "Citizens, Can You Stand This?" Philadelphia Inquirer, 25 March 1892 (quote). See also "The Trolley System Out of Date," ibid., 29 March 1892; "Use the Storage Battery System," ibid., 9 March 1892; "Opposition to the Trolley," ibid., 11 March 1892; "Marching to the Crack of the Traction Whip," ibid., 18 March 1892. 80. "The Protest Against the Trolleys," Philadelphia Inquirer, 24 March 1892. 81. "Opposition to the Trolley," Philadelphia Inquirer, 11 March 1892. 82. "Citizens Ask the Mayor for His Veto," Philadelphia Inquirer, 29 March 1892 83. "An Outrage and an Insult," Philadelphia Inquirer, 23 March 1892; "An Outraged Constituency Speaks Out," ibid., 24 March 1892; "Citizens Ask Mayor Stuart for a Veto," ibid., 25 March 1892; "Traction's Methods Unveiled," 30 March 1892; "Urging the Veto," Public Ledger (Philadelphia), 29 March 1892; "The Short Road to Rapid Transit," ibid. 84. "Passed Over the Veto," Public Ledger (Philadelphia), 1 April 1892; "The Trolley Infamy," Philadelphia Inquirer, 2 April 1892. On the general corruption in late-nineteenth-century cities, see Ernest S. Griffith, A History of American City Government (Praeger, 1974), chapter 8. 85. Edmund Stirling, "New Controversy Attended the Switch to Electricity," Public Ledger (Philadelphia), 20 February 1930. 86. My analysis of New York and Washington draws heavily on Bannister, "Opposition to the Overhead Trolley System in New York City and Washington, D.C." 87. Stearns Morse, "Slots in the Streets," New England Quarterly 24 (1951), March: 9-1 1; Cheape, Moving the Masses, pp. 61-62; Bannister, "Opposition to the Overhead Trolley System in New York City and Washington, D.C," pp. 12-14. 88. Letter of the Board of Commissioners, "p. 18. 89. Congressional Record, 5Qt\i Cong., 1st Sess., vol. 19, pt. 8 (16, 17 Aug. 1888): 7601-5, 7650-7660; Bannister, "Opposition to the Overhead Trolley System in New York City and Washington, D.C," pp. 18-24; LeRoy O. King, 100 Years of Capital Traction (Taylor, 1972), pp. 17, 31. According to Bannister (p. 24), there was no single act of Congress forbidding wires below Boundary Avenue; rather, this provision was placed in the charters of the individual streetcar companies. Culture and Technology in the City 93 90. Morse, "Slots in the Streets," pp. 8-11; King, 100 Years of Capital Traction, pp. 31-32. For a balanced contemporary discussion, see Dwight Whitney Bowles, "The Deadly Trolley," Harper's Weekly 36 (1892), November 12, p.l091. 91. Cheape, Moving the Masses, p. 68. 92. McKay does argue that differing aesthetic values are only part of the explana- tion of the lag in European electrification. He also singles out "differing institutional arrangements [as the] decisive factor," claiming that "most companies in the United States were able to electrify their lines . . . without even having to modify existing franchises," whereas Europeans companies were subject to strict regulation ("Comparative Perspectives on Transit," p. 13). On the contrary, when American horse railroads converted to electricity they almost invariably had to obtain per- mission from the city councils, and the courts insisted that this municipal action be sanctioned under state law, which often explicitly granted street railroads the right to use electric motors with the approval of the municipality. (Edward Q. Keasbey, The Law of Electric Wires in Streets and Highways, Callaghan, 1892, pp. 16-23). McKay is nevertheless quite correct in arguing that American street railroads enjoyed much more freedom in the choice of motive power because compliant leg- islatures and city councils rarely opposed the trolley. 93. For McKay's summary of European objections, see Tramways and Trolleys, pp. 84-89. 94. See McKay's examples from Germany, France, and Great Britain (Tramways and Trolleys, pp. 95-191). 95. McKay, Tramways and Trolleys, pp. 75-76, 99-100, 139-140. 96. Here I am drawing on a concept of culture as a collection of resources (or "tool kit") that social actors use selectively in concrete situations. See Ann Swidler, "Culture in Action: Symbols and Strategies," American Sociological Review 51 (1986): 273-286. 97. McKay, Tramways and Trolleys, pp. 50-51. 98. This process is described nicely in Warner, Private City. 99. Nye, Electrifying America, pp. 97-102; Scott Bottles, Los Angeles and the Automobile; Barrett, The Automobile and Urban Transit. 100. For an overview see Tarr, The Search for the Ultimate Sink. 101. On the social uses of the street, see McShane, "Transforming the Use of Urban Space," pp. 279-307; Francois Bedarida and Anthony Sutcliffe, "The Street in the Structure of the City: Reflections on Nineteenth-Century London and Paris," Journal of Urban History 6 (1980): 379-396; Penelope J. Corfield, "Walking the City Streets: The Urban Odyssey in Eighteenth-Century England," Journal of Urban History 16 (1990): 132-174. 102. See Viviana A. Zelizer, Pricing the Priceless Child (Basic Books, 1985). 103. This analysis draws in part on Clay McShane's Down the Asphalt Path and "Transforming the Use of Urban Space." 94 Schatzberg 104. The best account of the struggle between streetcar and bus remains David J. St. Clair, The Motorization of American Cities (Praeger, 1986). On New York see Zachary M. Schrag, "'The Bus is Young and Honest': Transportation Politics, Technical Choice, and the Motorization of Manhattan Surface Transit, 1919-1936," Technology and Culture 41 (2000): 51-79. Schrag's fine account pro- vides plenty of evidence for the role of symbolic meanings in the choice of bus over streetcar, but he fails to use these meanings as an explanatory resource, thus illus- trating the need for historians of urban technology to pay more attention to the causal role of cultural meanings in technological change. The Hidden Lives of Standards: Technical Prescriptions and the Transformation of Work in America Amy Slaton and Janet Abbate Standards, specifications, and similar technical protocols have pervaded scientific and industrial operations for more than a century, but scholars have only recently noted their tremendous transformative power for American industry. These bodies of knowledge and practice have largely maintained their character as "stealth technologies," pervasive but well below the radar of historical inquiry. In some ways this invisibility is not difficult to understand. After all, their proponents have generally defined standards as instruments of reduction: reducing complexity and variety in products and processes, reducing costs, reducing the time and effort required for efficient industrial operation. Accordingly, economic historians have identified standards primarily as by-products of twentieth-century capitahsts' search for economic control — as incidental though sometimes potent advances in the process of industrial rationalization. Yet, although standards have certainly been used to streamline the operations of modern business, there are also many cases in which they add complexity and even conflict to the workplaces in which they are used. As instruments that encode knowledge and order labor relations, standards deserve the atten- tion of historians of American work. A few historians of labor and tech- nology have begun the task of locating the myriad implications of standards for modern management and the experiences of workers, but a great deal of uncharted territory awaits investigation.' If we begin simply with the idea that standards bring economic control to their users, many possibilities for historical inquiry emerge. Control of revenues and profits suggests control of opportunities and economic advan- tages; control of the conditions of production also implies the deliberate design of work processes. Standards emerge from, and direct in powerful 96 Slaton and Abbate ways, divisions of manual and intellectual labor. In the process, they bring and eliminate risk, credit, and blame for different participants in the mod- ern productive sector. They may well be mundane in the sense of dictating routine procedures, but the very importance of routine in twentieth-cen- tury production (which many historians have remarked) should be an immediate clue that standards can offer powerful insights into the nature of work in modern industry. In addition, standards themselves are a means of capturing labor — whether physical techniques or "knowledge" work — and they provide a medium for redistributing the responsibility for this work among groups of workers, between industry sectors, or between pro- ducers and consumers. If we look at the larger system of specifying, pro- ducing, marketing, and using goods and services, we can see that the adoption of standards may simplify some aspects of the system while cre- ating a demand for more skilled labor elsewhere. One aim of this article is to explore how and why such tradeoffs are made. The overarching value of labor history is that it enables us to understand the power relations implicit in and supported by systems of production. Cultivated among social history subdisciplines in the 1960s and the 1970s, this focus on social conflict and consensus subsequently attracted histori- ans of technology. For several decades scholars have been striving to depict the varying impacts that mechanization, mass production, and automa- tion have had on those who institute technological change in industry and those who are directed to work with new technologies. The sites where "machines and people meet" have been subject to rich interpretation by both historians of labor and historians of technology.^ It seems to us that some techniques and emphases developed in the latter field might be brought to bear on projects of the former. Of course, the division of these works into separate disciplines is to a large degree an artifact of university, funding, and publication structures, and the exercise of "lending" an approach from one historical field to another involves some spurious clas- sifications. However, we can recognize certain directions in studies of work undertaken by self-described historians of each type. Traditionally, labor history has defined as its subject activities occurring within certain loca- tions within the capitahst economy, most often the hteral sites of material production such as factories, railroads, and mines. In part through the growth of history of technology, many other sites in which physical labor The Hidden Lives of Standards 97 is undertaken, including households, the military, and even agricultural settings, have recently garnered scholars' attention. Historians of technol- ogy identify "skill" in extremely broad terms, unrestricted by categories of economic organization, and through these studies previously unnoticed social negotiations have been newly explicated. The study of standards can expand the universe of labor studies further, drawing attention to knowl- edge systems, commercial instruments, and even consumption patterns that also profoundly affect the lives of persons involved in production. We want to suggest here some of the richness of these subjects for the study of social authority and mobility, which have long been major concerns of labor history. We have paired case studies of industrial standards and post-industrial "information age" standards to suggest the range of issues involved and their persistence over time. Examining early-twentieth-century materials standards and specifications, we have found that these written regulations not only ensured efficient technical operations but also instantiated a hier- archy of technical expertise in production contexts. As written codes of "best practice," standards and specifications conveyed a particular distri- bution of labor from a centralized source (a product supplier, government body, or academic laboratory) to the dispersed sites of industrial produc- tion. The process of fabricating an elevator or erecting a building occurred with tasks of design, assembly, and supervision firmly attached to different levels of personnel. A contrasting set of issues are revealed by a study of data communications systems of the late twentieth century. In this very dif- ferent work environment characterized by skilled labor, the focus has been on ensuring a standardized product rather than on rationalizing the process of producing computer software. If process standards do not necessarily make production more "efficient" in the sense of eliminating labor, this is even more true of product standards. Since they add new constraints on the product, standards for quahty, safety, or interchangeabihty can add signif- icantly to the labor required to create it. Product standards create both a need for more careful production and a need for evaluation of the finished product, changes that may disrupt exist- ing work practices. Even more significant, product standards can shift responsibilities between the creators of the technology and its users, who must often contribute their own unpaid expertise and effort in order to 98 Slatoti and Abbate make new technologies fit their needs. This aspect of standardization has received little attention from historians, because standards have been the domain of economic rather than labor historians but also because the activ- ities of end users tend to be classed as "consumption" rather than "work." In most analyses of the effects of technology on labor conditions, the labor of users is invisible. Ruth Schwartz Cowan and Lizabeth Cohen have focused much-needed attention on the work involved in consuming certain technologies, but labor tradeoffs between users and producers have yet to be explored.' Users of computer networking products, though they might characterize their general activities as "research" or "education," were often also expected to provide the labor needed to install and operate the network systems they used. Under these circumstances, such expert users hoped that adopting standardized networking products would minimize the effort required of themselves. Standards can thus become a means of negotiating the very nature of the product: What features does the producer guarantee, and what must the user bring to the technology? Throughout our case studies, we emphasize that standards and specifi- cations have multiple performative and legislative functions of interest to historians. In cases of both blue-collar and white-collar work environments we find that technical knowledge and authority in commercial exchanges are inextricably linked. Whether these exchanges are among competing business concerns, employers and employees, or producers and consumers, standards and specifications instantiate power as they define and reproduce practices. In particular, we draw attention to efforts to control the distrib- ution of technical responsibility among persons of similar standing in the work environment: technical professionals, business owners, managers. We argue that these "lateral" negotiations for commercial control, which have usually been left to business historians to scrutinize as features of commer- cial competition, are as relevant to labor historians as the more traditional vertical interactions between management and labor. Professional workers' use of standards to claim authority and estabHsh expertise brings social advantage and contributes to the larger system of power relations in the workplace — issues beyond the scope of most business historians but of cen- tral concern to historians of labor.* Our project of finding historical meaning in industrial standards pro- ceeds along an interdisciplinary path. In part, we follow a challenge, posed The Hidden Lives of Standards 99 by Phil Scranton in 1988, that is still enticing: to integrate fully the study of labor and workplace technology.^" While applauding the democratizing impulses of recent labor history, with its focus on the experiences of work- ers and the politics of machine use, Scranton notes that the field shows only a limited understanding of issues of technology diffusion, market conflict, and standardization. For Scranton, the latter topics subject themselves nicely to the techniques of history of technology, with its emphasis on how technical problems are chosen and solved (or not solved), rather than on reductive economic explanations. Ideally, each disciphne's strengths will inform the other. We also make use of the conception (developed by John Law, Tom Hughes, and others) of technology as a heterogeneous intellec- tual undertaking in which a technical practitioner pursues not merely mate- rial but also economic and cultural goals, crafting bodies of technical knowledge to conform to conditions well beyond the laboratory or the shop floor. For Hughes most famously, the inventor is as much entrepreneur or reformer as engineer, and to succeed the inventor must approach techno- logical enterprises as systemic undertakings. We combine these different strands of inquiry to look for consequences of such "heterogeneous engi- neering" for workers well below the level of trained technicians, as well as for the people who use the end products of industry.' Standards present a remarkably fruitful focus for the project of integra- ting the history of science, technology, and labor.^ Since standards are widely used, they attach to broad social patterns. From a methodological standpoint, because standards are written and published, historical materials are easily obtained, which helps the historian of industry avoid reliance on the censored or selective corporate records about which David Nye warns. ^ Finally, standards are vivid historical markers of social author- ity being established. At the moment a standard or specification is adopted, some piece of technical knowledge is granted legitimacy and some person is granted authority in the workplace or the marketplace, while other actors find themselves freed — or robbed — of their former responsibilities. The end is not always predictable: some standards build in flexibility to accommodate local conditions; others fail when confronted with resistant users. In the case studies that follow, we offer examples of intertwined systems of knowledge, labor, and technique within the hidden lives of standards.' 1 00 Slaton and Abbate Specifications and the Organization of Modern Construction Standards and specifications became essential tools of American commerce with the growth of large-scale industry in the late nineteenth century. As they grew, manufacturing, food processing, construction, and most other types of productive enterprises found themselves faced with unprecedented logistical challenges. Standards and specifications first emerged within companies seeking to establish uniform procedures and products and soon became the purview of trade associations and government bodies wishing to coordinate operations in an ever-larger sphere of technical activity. From 1900 on, the American Society for Testing and Materials, the American Society of Civil Engineers, the National Bureau of Standards, and individ- ual city permitting agencies published collections of recommendations intended to regularize commercial relations. "Standards" generally addressed the physical characteristics of raw materials or finished goods, often incorporating scientific data; "specifications" addressed precise requirements for individual jobs or products or listed testing and inspec- tion procedures to be used in the execution of a commercial contract. (To a degree the terms are interchangeable, since each type of document might incorporate the other.'") On one level, standards and specifications controlled physical aspects of production, ensuring the quality of raw materials, the interchangeability of manufactured parts, or the performance of an engine or a machine. This kind of control had implications for the ethical status and profitability of businesses: worker safety and efficiency (on the one hand) and consumer safety and satisfaction (on the other) improved when written regulations for industrial operations came into existence. Standards and specifications also regularized economic relations at the point where the supplier and the buyer of a service or a product met. They outlined expectations, obhga- tions, and legal recourses available to parties in commercial exchanges, and they remain a pervasive feature of commercial exchange today. In many senses, standards and specifications are texts that communicate and help to enforce particular behaviors in the marketplace. As did the systems of reports, memoranda, and statistical analysis adopted by ambitious turn-of-the-century businesses, standards and spec- ifications offered means of managing information in an economic environ- The Hidden Lives of Standards 101 ment of increasing complexity. The logistical and economic aims of these written instruments include significant controls not just on the material and fiscal features of commerce, however, but also on organizations of produc- tive labor and its associated structures of reward." Historians have described how, as mechanization and routine became by-words of modern business practice, the range of employment options shrank in many tech- nical occupations.'^ Industrial employers used standards and specifications to define work processes and divisions of labor: exactly who did what on the shop floor or construction site. While ordering a huge and almost infi- nitely complex array of technical projects for industry, these protocols also dictated employment opportunities and occupational advantage. We have written elsewhere on materials standards of this period, such as the immensely influential body of regulations produced by the ASTM and the social utility of those standards to the scientists who helped write them. For many materials experts, standards offered a means of disseminating tech- nical expertise to a broad clientele without diluting the authority of their own scientific specialties." We want to consider here the role played by such written regulations in a different set of competitive concerns: those that occupied so-called white- collar technical trades (such as manufacturers, architects, and engineers), and the skilled occupations (such as machinists, plumbers, electricians) that worked for them early in the twentieth century. While high-level sci- entific knowledge brought basic research to bear on routine matters of manufacturing or construction, a vast body of less esoteric knowledge kept factories, mines, processing plants, and engineering firms running smoothly. If science-based standards constituted a sort of idealized code of best practice for industry, specifications mustered specific, practical applications of standards or other technical knowledge. From the thick- ness of plywood to the fineness of flour to maintenance procedures for electrical turbines, the material details of industry found systematic expres- sion in specifications that formed the basis of contracts, plans, and orders. These guidelines for raw materials and finished goods included dimen- sions, composition, and design features desired by purchasers or — depend- ing on who was writing the contract — offered to purchasers by suppliers. The specifications ranged from brief, almost crude invoices casually exchanged between buyer and seller to elaborate documents intended to 1 02 Slaton and Abbate provide full financial and legal coverage for both parties. In all cases they represent delineations of expected technical practice. The true social power of these commercial instruments is well illustrated by examples drawn from the construction industry, an ambitiously mod- ernizing American venue in the period 1900-1920. All but the smallest com- mercial building concerns in this period showed a growing commitment to state-of-the-art production and management techniques. The construction site became a place of streamlined work, often planned and overseen by a new type of engineering or architectural firm that exercised close control over every feature of construction work. In their search for efficiency and economy, these companies exploited the shift in many building materials from individually fabricated to standardized products manufactured off-site by specialized companies. By the 1880s, architectural features ranging from window frames to roofing tiles had ceased to be products only of conven- tionally skilled workmen operating on a "batch" basis and had become products of factories in which mass-production techniques were used to achieve high output. By 1910, staircases, chimneys, and many other larger architectural elements had joined this list. By the 1920s, entire prefabricated sheds and warehouses had come on the market, implying an almost com- plete displacement of traditionally skilled construction workers for such util- ity buildings." The availability of these reliable and relatively inexpensive products meant that carpenters, masons, roofers, painters, and many other long-established trades, steeped in traditional systems of apprenticeship and broad-based knowledge of building methods, found themselves first in posi- tions of lowered pay and less autonomy than they had previously known and then, by the 1920s or the 1930s, excluded from some building sites alto- gether. The strategic large-scale engineering, architecture, or construction firm of the twentieth century had little commitment to the highly trained, relatively highly paid (and often unionized) construction worker, preferring to hire whenever possible, low-paid workers with either a very narrow set of technical skills or no building experience at all." As Gwendolyn Wright and a few other historians have shown, this mod- ernization of the building industry brought with it a new set of business rela- tionships. First, as rationalization and economies of scale pervaded the building industry, suppliers of materials, contractors, engineers, and archi- tects needed to find ways to garner opportunities and control risks in a highly The Hidden Lives of Standards 1 03 competitive market. Potential profits for a large-scale construction enter- prise were steadily growing, but so were risks, and a heavily capitalized com- pany hoping to thrive beyond a local market had to fight for a secure client base. Commonly, occupations with related fields of expertise, such as archi- tects and designing engineers or electrical engineers and electricians, com- peted for the same customers. At the same time, members of the traditionally skilled, less ehte building trades, not surprisingly, adopted an adversarial stance toward the radical economies sought by their employers. Deep rifts appeared between associations of construction workers and those of the building industry. Wright has articulated the complex shifts of occupational identity and allegiance that pervaded the construction industry after 1900." Specifications, used in business exchanges among all these groups, shed light on both the origins and the consequences of those shifts. Here we will briefly discuss three cases, each of which suggests a possible function for technical specifications in the consolidation of occupational advantage in modern industry. The first case characterizes the competitive relationships among producers of building supplies and apparatus; the second addresses relationships among the skilled occupations vying for work in commercial building; the third illustrates the general devaluation of craft labor by both materials suppliers and building designers. In all instances, the formulaic nature of specifications promised to carry particular visions of the con- struction process into common practice, reproducing the arrangements of skill and opportunity desired by their proponents. These written instru- ments represent not simply the achievement of material and commercial regularity, but the instantiation of social stratifications. Specifications for Elevators and Dumbwaiters: Controlling Inter-Firm Competition In the first two decades of the twentieth century, elevators and dumb- waiters passed from the status of intriguing but relatively unusual archi- tectural features to common use in America's proliferating office buildings, apartment buildings, hotels, and hospitals. Their origins lay in the simple horse-powered or hand-powered lifts used in factories and warehouses in the 1830s. By the 1850s, a number of entrepreneurial inventors had seen the commercial potential of safe and efficient elevators and investigated increasingly sophisticated design possibilities, including steam-driven and 1 04 Slaton and Abbate hydraulically operated passenger elevators. Elisha Gray Otis patented his pioneering safety brake in 1851, founding a business continued by his heirs into the profitable era of tall (12-15-story) office buildings late in the cen- tury. By 1900, engineers had adapted electrical technologies employed in street railways to elevators, and Otis's company and its competitors were exploiting and furthering the craze for still taller buildings (which maxi- mized the status and the rental income of their developers). In less archi- tecturally dramatic structures, such as hotels, hospitals, and large apartment buildings, elevators and dumbwaiters fulfilled important logistical func- tions. As the layout of factories and office buildings of the new century reflected the carefully planned, labor-saving agendas of modern organiza- tion, so these other large institutions sought new ways of moving people and supplies. Elevators and their small-scale counterparts, dumbwaiters, provided a crucial infrastructural innovation that brought efficiency, and at times great luxury, to service-centered buildings.'^ If the person commissioning a new building in 1900 or 1910, or the designer of that building, wished to include an elevator or a dumbwaiter, he (or occasionally she) turned to a company that specialized in producing and installing such devices. Otis was one of several large firms with branches nationwide; many smaller firms worked locally. All modern hoisting equipment was technologically complex and involved the use of electrical, mechanical, and structural knowledge. Thus, a firm's experience and rep- utation were of great concern to those commissioning elevator installations. However, establishing a commercial reputation is a historically variable task. Credibility must be constructed from evidence that is meaningful to potential clienteles, and the nature of such evidence changes over time.^^ Let us look in detail at the actual means by which a successful elevator company secured customers and at the role of specifications in this process. First, a word about general arrangements commonly made for building design and construction in the first quarter of the twentieth century. For most buildings of significant size, an architect or an engineer designed a structure to meet the owner's general requirements. The designer would produce plans and specifications to be given to contractors, who performed the actual work of erecting a structure. The designer might issue specifica- tions to a number of speciahzed firms (which would provide foundations, window frames, water towers, elevators, etc.) or to a "general contractor" The Hidden Lives of Standards 1 05 (who would coordinate the specialized suppliers). In either case a "super- vising engineer" in the employ of either the designer or general contractor usually oversaw all activity on the work site, implementing the owner's or the architect's instructions and using any specific supply firms that the designer had requested. Increasingly after 1900, larger commercial build- ings were erected by firms that employed their own architects, engineers, and a construction staff, but even these companies brought in outside sup- pliers for materials and mechanical systems. Only the simplest vernacular structures (such as small homes or rural buildings) entirely evaded this con- nection with the multi-layered world of commercial building expertise. Specifications were a channel by which a designer of buildings commu- nicated with a contractor about which materials, or which subcontractor, to use in the erection of a building." The supervising engineer was entrusted with carrying out the specifications to the letter. Thus, any supplier of build- ing materials would essentially be selling to the building's designer in an effort to be included in that designer's general specifications, since that is how particular products and providers found their way to actual applica- tion. Catalogs, trade expositions, and appearances in architectural or engi- neering trade publications (in editorial or advertising matter) all bolstered the supplier's presence in the market, but a building supply company could also go further by including its own specifications in such promotional materials. In so doing, a supplier secured its control of the field conditions under which its products were disseminated. Beyond simply achieving a sale and offering convenience to the architects and engineers buying its products, a supplier could, through specifications, preempt appropriation of its technical authority. In a move typical of building supply companies of the period, elevator and dumbwaiter companies solidified their hold on the market by includ- ing technical specifications in their catalogs and in advertising copy. These so-called facsimile specifications were intended for reproduction, "boiler- plate" style, in the general specifications created by architects or designing engineers for conveyance to contractors. They listed required physical con- ditions for elevator installation and equipment, and they included both operational and decorative features. Blanks were left for the architect's insertion of the exact model number desired or for related points such as dimensions, speed, and power (figure 1). Not surprisingly, the facsimile 1 06 Slaton and Abbate BoRfrEl-i-KawTcntTt Mahuj'aCitjrliig Ld. I:); Specifications forKlrciric Dumbivakers Clasfl A J B^ Cj or D This speci'ficj^'^n j fm fumiuiiy; ^^nd irutilUng tam- plftT -j.^ luninafur s^bzifi^d . . -cJKlriu dumbwaltrrs of ttc Eui^nTr-l!.^v.'iiiri3- Mjmi- lu^iiEiiiiij' Cvi lytt^ Duty zi rbc diLmbu'ilL^ii ii::i Gfp«nt« brtwiini t]i? -flocr i.nd (U)or, Au^pixulcijxcly a diMniLce t tHC, ind co liiVB !.toc*J wild door operungis tTith. « c^ipki-rii)- iif - ]>Duiids at 7. sprrd of Ertt p^r iniriiir.^. Siii of cir bi dL-t'ilio ^iF .- — i" wi'i^f'p br _ _ __ in hciiflii^ »^tli "»r aptoio^s M-- aidjea witb macbfinv Ini'-ited . _ ut tM -dum^vfaitei^ tn optrite tfl'A'iX^t rhe flwr aiid floor, i]f\^\l^!i\\\\^t.t\y l dis-.jnc*. of f«ti and t^ h=ivE ...sTopt with. _d(?vT iqWirtliri^s, iiiLli M. ctpicity oE gMundi a( 4 ai^C<1 of. [«il fisr inLnutE. SiS:i; (sf -iu in JepcL, by_ ■— '" wiitK, tj- .„..!■ heiirlii:, with doar iipcCint^ on .siilia irith. inaicLiaic IcuSJcd Figure 1 Facsimile specifications for electric dumbwaiters in 1914 catalog of Burdett- Rowntree Manufacturing Co. (Hagley Museum and Library) The Hidden Lives of Standards 1 07 'B?ii.nTrr-ltu>;ii'HT^p- \rAirirFACTUB.isL; L'lj. '1 veit.^l- Hi. n rii^TT-- linwKTB r k fJl. HTi'rt -NrTi;!! Cab. Figure 2 "Typical 1914 Burdett-Rowntree dumbwaiter car," as shown in 1914 catalog of Burdett-Rowntree Manufacturing Co. (Hagley Museum and Library) 1 08 Slaton and Abbate specifications almost always included the name of the company itself, ensur- ing that a supervising engineer used only that manufacturer's products or services. But this official mention of a supplier's name should not be taken as the primary function of such guidelines. In standardizing communica- tions between an elevator company, its architectural clients, and the people actually erecting a building, these specifications simplified the transmission of technical information. They also served to distribute credit in this com- petitive environment: to package the expertise, and thus the reputation, of the elevator firm. The specifications can be considered as a way of formal- izing and thus guaranteeing the supplier's authority to define and control details of construction. This was a strategy for disseminating a particular set of technical practices without relinquishing technical expertise.-" In some respects, the elevator specifications endowed the individual architect or engineer with discretionary power. The building designer would select desired decorative features from a company's product lines to fill in some of the specification's blanks. Through the 1920s, for exam- ple, the Tyler Elevator Company of Cleveland offered lavishly illustrated hard-bound catalogs that displayed an array of colors, finishes, and fix- tures for elevator cars, with facsimile specifications at the back.^' An archi- tect or a designing engineer could also determine the desired capacity for an elevator or a dumbwaiter, and could use the catalog to translate that decision into practical technical form. But from a broader perspective the inclusion of technical details in Tyler's catalog also can be seen to have put limits on clients' discretionary powers. The design of the facsimile specifi- cations encouraged Tyler's provision of all elevator parts and Tyler's con- trol of the installation itself. Architects using the catalog to prepare building specifications for contractors were instructed, in a section called "The Use of This Book," to select desired "Panels," "Transoms," "Jambs," "Door Closers," and other parts of the elevator entrance. Keeping all these elements together, as a single purchase made from Tyler, was emphasized as the point of the catalog: To assure dependable, smooth-operating equipment, it is especially essential to have undivided responsibility: therefore, all of the parts which go to make up the complete elevator entrance should be included in one specification in one contract to one company. " The facsimile specifications at the back of the catalog guided Tyler's clients into such an approach, discouraging in the process cHents' invocation of The Hidden Lives of Standards 109 outside (non-Tyler) technical help, parts made by other manufacturers, or their own discretion on technical matters. Through the publication of such specifications, Tyler could reduce the likelihood of both technical interfer- ence and commercial competition. The published guidelines meant that architects not only did not need a profound understanding of the elevator technology they requested, but that Tyler did not wish its clients to pursue or exercise that understanding if they had it. Not only did these specifications make it legally necessary for the building's supervising engineer to use Tyler's products and services; once an order to Tyler was submitted, they actually made it unlikely that the archi- tect or designing engineer, the supervising engineer, or the workers at the building site would take any technical initiative. Facsimile specifications like Tyler's performed a bundling of technical tasks that created something of a symbiotic relationship between a supplier of mechanical devices or ser- vices and its clients. We might briefly contrast their function with that of a simple bill of sale that recorded the exchange of money for product. Specifications prescribed a whole string of technical actions — parts to be used, personnel to be employed — to accompany that exchange. Undoubtedly, securing control of its expertise in such ways was crucial to a company like Tyler. The geographic dispersal of the sites to which Tyler sent its products and services and the scale and complexity of construction operations threatened the safe, efficient application of the company's prod- ucts, not least because the technical knowledge involved in the installation of elevators and dumbwaiters was complex and shifting.-' The prolifera- tion of city building codes for the operation of elevators after 1900 indi- cates one source of pressure on elevator companies and presents another understudied area in the history of technology and work.^"* Further, ques- tions about how many cars, operating at what speed, would optimize a building's performance could not be answered without thought to safety, cost, and efficiency. Larger buildings might require faster elevator service, but their owners might also demand that less potentially rentable space be consumed by elevator equipment. To fulfill these complicated conditions, elevator companies constantly introduced new types of motors and safety brakes. All these technical challenges were exacerbated by the acute anxiety about passenger safety in elevators. Engineering News-Record published countless reports of accidents and infractions.-^ Specifications that encap- sulated a firm's technical expertise and discouraged deviation and initiative 110 Slaton and Abbate by people purchasing technologies helped elevator companies and other building supphers achieve a measure of reputational predictability in an extremely unpredictable environment. If specifications helped elevator manufacturers and like-minded business owners to represent and reproduce their technical expertise, and thus to garner new customers, they also helped to regulate relations among the technical occupations that performed the work of building. When the Tyler Elevator Company noted that its catalog specifications guaranteed "undi- vided responsibility" for elevator installation, it meant not only that Tyler's personnel alone would oversee the work, but that responsibility would remain in the hands of technical experts — it would not be delegated to the legions of mechanics, electricians, or other technicians contracted to work on a building site. In 1900, electrical engineers, machinists, and other expe- rienced personnel might reasonably have claimed some knowledge of ele- vator or dumbwaiter technology. As elevators and dumbwaiters became more popular, it is likely that building maintenance staffs also became famil- iar with their mechanical workings. In this context, Tyler's specifications served the professional ambitions of architects and engineers — two groups that, in 1900, were eager to distinguish their services from those of the skilled building trades. The relationship between the architects and engi- neers who designed buildings and the many types of practitioners who con- tracted to erect the buildings was shaped by a range of conflicting interests. Financial goals interwove with technical agendas, and both sets of concerns enveloped ideologies about the world of business, labor, and culture. Specifications could be crafted by suppliers to favor architects and engi- neers to the detriment of skilled tradespeople. Here we find a second set of "lateral" negotiations among accomplished technical practitioners, but now based in inter-occupation rather than inter-firm contestations. Specifications for Refrigerators: Facing Competition among Skilled Occupations The story of another popular new feature of early-twentieth-century build- ings, refrigerators, illuminates this connection between technical specifica- tions and the experiences of modern industrial workers. As did the proliferation of elevators, the arrival of refrigerators in American homes and institutions followed a broad set of technical and cultural developments The Hidden Lives of Standards 111 at the end of the nineteenth century. Commercial ice making, particularly for the benefit of brewing and other food-processing operations, emerged as a viable industry in the 1860s. Cold-storage warehouses and refrigerated railroad cars soon followed, bringing the possibility of long-term storage and long-distance transport of many types of food and, for many Americans, a diet based on mass-produced and commercially distributed foods. The icebox, based on the large-scale production and home dehvery of ice, helped this new variety of foodstuffs (fresh and packaged) find a place on the American table. A number of other changes, including shifts in the organization of middle-class households (fewer servants and unmar- ried female relations to contribute to food preparation) and fashions in diet (a greater variety and complexity to middle-class meals), paved the way for the popularity of mechanized refrigeration technologies. With the expan- sion of utilities providing gas, and then electricity, to homes, the possibility of high-profit, mass-marketing of home refrigerators was virtually ensured.-*" As Ruth Cowan and others have shown. General Electric, already a prosperous firm experienced at marketing electrical technologies, aggres- sively marketed the refrigerator after 1900 as a means of modernizing the American kitchen and promoting the consumption of electricity.^^ The first refrigerators were expensive and not infrequently came into a new home as part of the kitchen design, entering many affluent homes not as a retail purchase made by consumers but under the auspices of the archi- tect or engineer designing the home. Certainly institutions, such as hotels and hospitals, had kitchens designed and equipped by architects.^* GE understood that architects constituted a significant market for its products and published facsimile specifications in its catalogs that architects could reproduce in their own plans and building specifications. Recognizing the architects' own concerns with occupational self-identity, GE designed its refrigerator specifications to appeal to a prestigious, almost scientific, stand- ing for architects among the building occupations. By reinforcing architects' claims to a distinctly modern, technology-based body of knowledge, spec- ifications aligned suppliers and architects in a mutually beneficial relation- ship, at the expense of tradespeople. GE's "sample specifications for architects, engineers and others," pubhshed in its catalogs of the 1920s and the 1930s, convey a hierarchical division of labor to the building site, with building designers holding a top position in that hierarchy. 112 Slaton and Abbate In part, the specifications performed this function by implicitly invoking the architects' technical authority. One such feature echoes the Tyler Elevator Company's inclusion of highly detailed technical matter in its cat- alog specifications for architects. GE's 1931 specifications, as provided in "long form" in a catalog of home refrigerators, include such facts of refrig- erator construction as the conductivity of cabinet insulation ("not greater than .31 Btu per degree F per hour per square foot per inch of thickness") and inner finish ("one blue ground coat and two white finish coats of vit- reous porcelain enamel").-' This information may seem intended to pro- vide a degree of precision to architects' plans and contracts. Remember, however, that these refrigerators were factory made, and the details of their construction could not have been altered by the architects or anyone else on the building site. So why, we might ask, include such technical matter in catalog specifications? Why not merely mention the supplier's name and the appropriate model number? Like the elevator company, GE conveyed with such documents the depth of its technical expertise. The firm grounded its status in part on the general reputation of the mechanical refrigerator as a high-tech replacement for the icebox — as an ultra-modern appliance that could bring the best science had to offer to a woman's care of her family.^" GE then offered that reputation to the architects who specified GE refrig- erators. The GE specifications gave architects direct evidence of the com- pany's own modernity and reliability, but also let architects "borrow" that credibility by inserting the very detailed, esoteric refrigerator specifications in their own plans. GE's specifications bolstered the dominant position of architects among the construction trades in an explicit fashion too. The 1931 refrigerator catalog notes that, in using the company's products, "the architect has the assurance that he is specifying an electrical product that will give satisfac- tion. He eliminates unnecessary work. No plumbing or extra wiring is needed."^' The intimation was of convenience and reliability, but these were to be achieved by the omission of plumbers and most electricians from the installation process. This is, of course, a case of the streamlining of labor so common to early-twentieth-century industries. But the design of refrigerators and the use of GE's specifications in building plans had occupational impacts of particular consequence to architects. ^^ In the realm of home design, American architects were competing with professional The Hidden Lives of Standards 113 plumbers, who in this period were also trying to align themselves with applications of esoteric knowledge. For some time, plumbers' professional associations had claimed an affinity with medical doctors and a vital role in city sanitation. With the new popular interest in "scientizing" the American kitchen and bathroom — replacing outdated technologies with modern appliances and waste systems — plumbers might have challenged architects as the preeminent designers of these spaces. ^^ As we argued above, the attribution of technical authority is a fluid process, and in 1910 plumbers could reasonably have sought the exalted social status afforded to the "professions" through claims of scientific or other culturally esteemed types of knowledge. In retrospect, we know that plumbers achieved no such status, while Americans were willing to grant architects an enduring occupational prestige. That prestige was constituted of both the traditional cultural stewardship attributed to fine-arts enterprises and the celebrated modernity of cutting-edge technical achievements. In a sense, architecture capitalized on two apparently (but only apparently) contradictory sources of intellectual status — the rearguard and the forward- looking — and, in the marketplace of services, rose above the "merely" technical. A company hke GE could contribute to the construction of this status hierarchy by wedding the use of its product to the presence of archi- tects while excluding plumbers. The success of architects in distinguishing their abilities from those of other occupations after 1900 was due, of course, to a range of profes- sionalizing efforts, including aggressive licensing and educational initia- tives.^'' This was a period of self-conscious and concerted organization for many professions in America, each contending, by 1910 or so, with the wholesale conversion of productive labor to systems of divided, largely de- skilled tasks. In many respects, technical reputations were themselves com- modities, to be exchanged among practitioners or enterprises. Perhaps a company like GE enhanced its own reputation through its association with architects. At least one other refrigerator company of the day featured exte- rior views of elegant homes in its advertisements, rather than images of refrigerators alone. ^^ Elevator companies frequently advertised their instal- lations with pictures of skyscrapers, rather than of the elevators them- selves.^'^ These gestures by building supply companies suggest an intriguing confluence of interests. Commerce may have been competitive by nature. 114 Slaton and Abbate but a certain cultural consensus could bring a shared status to producers and their clients. The third case of turn-of-the-century building supply we will discuss here looks at a portion of the industrial sector that denied any such consensus. On the work site, the relationship between producers of building materials and the large body of laborers who did the actual work of erecting build- ings was characterized by a divergence of interest, if not by outright conflict. Here, specifications play another powerful, but very different, role in dis- tribution the opportunities of industry. Specifications for Prefabricated Concrete Reinforcement: "Skilled" vs. "Unskilled" Labor As specifications for elevators and refrigerators demonstrate, the competi- tive circumstances of the building industry after 1900 generated a hierarchy of skills and opportunities of which materials supphers were well aware. Their specifications followed from and reinforced those hierarchies, dele- gating tasks and assigning credit for technical know-how in the construc- tion world. The control made possible by the issuance of specifications extended down through the interactions of elite professions and circles of competing suppliers to the "lowest" level of employment — that of the man- ual workers who carried and assembled the raw materials of building. Though we now understand that few jobs actually involve a complete absence of judgment or physical acumen, we can recognize that the world of construction work in the early part of this century did involve a great deal of simple physical activity. Mechanization of earth-moving, digging, and lift- ing equipment was on the rise, but many jobs still focused on individuals pushing wheelbarrows, pulling ropes, or wielding shovels. This was labor that required little or no training and that offered very low wages and min- imal job security. As far as possible, building companies would employ this kind of labor, instead of the experienced, higher-paid workers (such as stone- masons) typical of nineteenth-century construction operations. Though this may seem a "natural" development for a modernizing industry, we can prob- lematize the exclusion of skilled workers from buildings sites as an aspect of labor history, as we have problematized the ascendancy of successful con- struction occupations in this period. Specifications for building materials again contribute to this historical project. Here we consider specifications The Hidden Lives of Standards 115 issued by companies that made prefabricated metal reinforcing for concrete, a medium of dramatically growing popularity in the new century. Early-twentieth-century concrete construction was based on concerted efforts to simplify the process of erecting a building, doing away with inef- ficiencies inherent in such piecemeal operations as bricklaying and car- pentry. The technological procedures involved in the erection of a reinforced-concrete building after 1900 may be divided into preparing the site (by excavation or other means), creating foundations for walls and columns, erecting wooden forms, placing iron or steel reinforcement in those forms, mixing concrete and then pouring it into the forms, removing the forms after the concrete has set, finishing the exposed surfaces, and installing doors, windows, roof coverings, and sprinkler systems and other plumbing. The drive to speed up and economize industrial construction addressed processes and the flow of materials at each of these junctures but confronted the fact that the technology involved operations of two types. ^^ On one hand, concrete, a pourable medium, could be handled efficiently on a mass scale: in theory, forms, once erected, could be filled without inter- ruption. On a well-organized project, pouring could continue on one por- tion of a building while another portion set. On the other hand, the erection of wooden forms and the placement of reinforcement could require slow, precise attention from costly skilled workers. Managers of construction enterprises sought means of translating the second type of operation into the first. For example, as one engineer summarized in 1906, the essence of economy in concrete was to be found in the duplication of forms and the elimination of architectural details that complicate the construction of forms. ^^ Concrete construction was greatly expedited when, after 1900, the construction of forms and the assembly of reinforcing rods increasingly were taken over by outside suppliers. These auxihary businesses, located off the construction site, mass produced materials that otherwise had to be individually fabricated in the course of building. Some intricate types of forms and reinforcement continued to be fabricated by workmen on the building site, but enough were standardized and mass produced to provide substantial economies for builders. These products were often called "sys- tems" by their promoters. Commercially produced reinforcement systems first appeared in the 1890s. They capitalized on the idea that reinforcement material could be 116 Slaton and Abbate bent and assembled by machine in quantity off the construction site. In 1906, Cement Age pubhshed a review of ten commercial systems of rein- forcement; by 1914, Sweet's Catalog carried advertisements for systems of preassembled reinforcement from dozens of firms, some placed by promi- nent building firms that produced reinforcement as a sideline and some by speciahzed manufacturers. For example, the Clinton System of 1906 fea- tured "wire cloth" — electrically welded metal fabric produced in 300-foot rolls. ^^ Other firms offered "unit girder frames" that constituted pre- assembled reinforcement for entire beams or girders, ready to be set into place by three or four relatively unskilled workers. The Unit Concrete Steel Frame Company went so far as to provide sockets that fitted into the bot- tom of a form to ensure correct placement of the reinforcement unit.''" The costs of purchasing this kind of fabricated reinforcement were offset by sav- ings in labor on the construction site and by avoiding the use of more steel than was necessary. By the early 1910s, mass-produced steel reinforcement was so affordable that even large construction firms stopped making their own reinforcing rods.'" Many manufacturers of reinforcing systems promised high performance and reduced need for skilled labor to the builder who used their products. In 1912 the Trussed Concrete Steel Company offered a typical innovation of this type: "Hy-Rib" sheets of metal lathing, intended to provide rein- forcement for thin concrete roofs, floors and ceilings. The essence of the "Hy-Rib" line (which consisted of metal sheets about a foot wide and 6-12 feet long) was to carry the benefits of factory production to the construc- tion process (figures 3 and 4). By specifying Hy-Rib, the catalog indicated, the architect or engineer of a building reduced the need for skill or experi- ence on the part of those placing the reinforcing. Sheets of Hy-Rib could be spliced together easily and could be easily positioned and secured. If any cutting had to be done on the construction site, a laborer could do it with a simple guillotine-style apparatus (figure 5).^^ It was not only Hy-Rib sheeting itself that encouraged the use of low- skiU labor on the construction site, but also the way in which it was mar- keted to building designers: through catalogs and prepared facsimile specifications. Because it was offered in standard sizes, use of Hy-Rib helped architects and engineers to rapidly design building plans. The specifications included in a 1912 Hy-Rib catalog required the architect only to write in the Tnued CiHKir«te StEc! Ko^ DtitOii, Hkti. THE THREE TYPES OF HY-RIB ^RIB Iiy-EIB. Rilrs IK.-'Ifi ir. Iiigli; Sjfi in., apirt. a^BXE HY-EIB. ni'31 U.-'lo ia. hirfi ; T bi. Rfitt. DEEP-ElB HY-ME. E:l>t H^ in. hi|.'h : 7 Lil. iiiMrl. J tep.li il . Hj-ft* . 33, J1 , or ifi 7" .X ■Hfl IK^ 14' ini*i~ii«, puTiVhd^^r. Hr^Klti a1imL- U iniilivH fuj* Hhd ]a.p9 TTl^tPC i.p'l'.* .ii . iiTK ■•.T.f-r Bi:nij.:irfi- n: ^.cr^■.■!^». f-ljrht Sn.^^i^n 4-»L^ aTid 7^(1^7 H^-KJIV Is fhicofEd liz bnodiE^ ct' El !?l!v«1s; in¥VB- BJfc Er-Bli'b Ln tiiidJt? •>! ^ nhii-la. Hs-Sih \i ^u]>p]:cd cLtlitT pB.lD[cd or uncHLliKcd. Figure 3 "The three types of Hy-Rib" (steel reinforcing for concrete floors, wall, or ceil- ings), as shown in 1912 catalog of Trussed Concrete Steel Co. (Hagley Museum and Library) Hy.Fib-^ Eahn Symem Prodi^t Hj-Hlt T^uildine at HUnl-niii M.^rr CJar L:i. flaai, DuLnolL Mich My-Kib bldLngs. {>iiii!kT Gauj FJtcjrl:; fc llEJtinj; Cu„ QuMcy, ]IL imitfi, jlinclviiiaii -It 0'T"*j Aii-hts. 110 Figure 4 Buildings erected with Hy-Rib reinforcing, as shown in 1912 catalog of Trussed Concrete Steel Co. (Hagley Museum and Library) Hy-Eih— A Kahn System PioduCt SJmaillie a 5ht«E 01 Ily-Eib wth fhe Hy-Eih Diitter. Figure 5 "Shearing a sheet of Hy-Rib with the Hy-Rib Cutter," from 1912 catalog of Trussed Concrete Steel Co. Here a worker uses a simple guillotine-style machine to trim a sheet of Hy-Rib at a construction site. (Hagley Museum and Library) 120 Slaton and Abbate desired "type" and "gauge." As in the cases of elevators and refrigerators, we can think of this standardized product or procedure as redistributing technical expertise. The Trussed Concrete Steel Company had displaced the task of calculating how much reinforcement might be needed for a wall or floor of given thickness from the field (i.e., from multiple construction sites) onto its own premises (the Hy-Rib design department l."*^ Similarly, the prob- lem of correctly forming reinforcement was solved in a location remote from the building site. Through the use of the Hy-Rib system, the time it might take to make such a calculation was saved by the architect, and the motions required to shape individual pieces of reinforcement by hand were eliminated. Both tasks were also definitively removed from any workman on the construction site. The tradespeople who might have previously expected jobs fabricating reinforcement were only too conscious of this reassignment of labor. As early as the 1880s, building trades had organized themselves around this very issue. The departure of opportunities to use their own judgment on the construction site, let alone find secure employment, spurred carpenters, masons, painters, and plasterers to resist the incursion of standardized, mass-produced construction materials.'*'' By 1910, suppliers had refined methods of marketing and transmitting information about their products (such as catalog specifications); this further diminished the discretionary powers of building laborers. But resistance, in the form of union drives and strikes, persisted among the building trades, and the use of concrete pre- sented a difficult challenge in the conflict between old-style and new-style industrial operations. Unlike building materials such as brick, stone, wood, and even steel, concrete had only a short history of use in commercial build- ing. No ancient or solid brotherhood of concrete workers existed to defend craft traditions. Building firms that used concrete, therefore, encountered little organized resistance to their management techniques. We can appre- ciate the organizational appeal of concrete for building firms by noting that early in the twentieth century concrete was not always cheaper to use than wood or brick. Rather, it presented a welcome alternative to conventional methods that were increasingly fraught with labor conflict. As concrete's popularity grew, its price fell. Material considerations also helped: Concrete buildings are largely fireproof, their interiors are easy to keep clean, and its ingredients are readily procured in most parts of the United States. But, as The Hidden Lives of Standards 121 the Hy-Rib specifications make clear, an important source of concrete's appeal was that it offered a division of labor — of technical authority — that was highly compatible with the tenets of modern business operation. As in the cases of elevators and refrigerators, specifications expressed ideologies of workplace organization and helped put those ideologies into action.''^ Computer Network Standards and the Displacement of Labor At first glance, the work setting of late-twentieth-century computer net- work providers might seem to have little in common with the early-twen- tieth-century building industry. However, standards performed similar functions as instruments for redistributing work, skill, and power in these two cases. White-collar occupations have received their share of attention from labor historians, including a number of works that focus specifically on the rationalization of computer programming, but most of these analy- ses treat standards as a means of de-skilling labor — a tool in the hands of managers intent on reducing the salaries and the autonomy of their techni- cal employees.'"' To see the full range of labor implications of standards, it is necessary to look at the actual processes involved in putting standards to use. By uncovering the labor required of the people who implement, test, and deploy standardized products, this study demonstrates how standards can, in some instances, become a means of intensifying white-collar labor and an opportunity for self-made experts to assert authority. Our examples here come from the development of the Internet in the United States.''^ Standards have been of paramount importance to the data communications industry.'** Standardized functions and interfaces make it possible to combine individual components such as cables, circuit boards, and software programs into large communications systems. The alterna- tive to standardization would be to have each network use its own tech- niques, with no expectation of being able to communicate across different types of networks. This was roughly the situation until the mid 1970s. Various government and academic computing centers in the United States and in other industrialized countries had built their own one-of-a-kind experimental networks, and computer manufacturers such as IBM supplied their customers with network software that worked only with the com- pany's own hne of computers. Connecting different networks, a process 1 22 Slaton and Abbate known as internetworking, was so difficult as to be almost unheard of. Standardization had been the norm for at least a century in international telecommunications (which was almost entirely the province of national monopolies), but agreeing on standards was much harder in the much younger and more competitive computer industry. By the early 1970s, how- ever, computer professionals in the United States, France, the United Kingdom, Canada, Japan, and other countries were beginning to address the compatibility problem by developing common techniques for operating data networks.'" Today it has become almost inconceivable to design a net- work that uses locally defined rather than nationally or globally standard- ized procedures. We begin with an episode from the history of the Internet that illustrates how the introduction of new standards dramatically intensified the work of the researchers responsible for operating that network's computers. The design and implementation of a particular set of standard protocols, known as TCP/IP, was one of the technical innovations responsible for the success of the Internet. The TCP (later TCP/IP) protocol is the basis of communi- cation on today's Internet and World Wide Web. The development of TCP/IP, like that of the Internet as a whole, was sponsored by the US gov- ernment, and this standard was designed and implemented by computer scientists working as government contractors. Though the contributions of the individuals who designed the various Internet standards have been widely recognized, the skills and efforts of those who implemented the stan- dards have gone largely unrecorded. Yet their software implementations eventually provided the basis for the commercialized off-the-shelf TCP/IP products that made possible the popularization of the Internet in the late 1980s. In this sense, the adoption of the TCP/IP standard captured the labor of these experts and passed it on to a future generation of computer own- ers and users.'" Unhke the tradesmen described above, skilled computer professionals have rarely viewed standardization as a labor issue. Instead, they have described the effects of standards in terms of technical performance, noting that standards increase the compatibihty, efficiency, and reliability of data networks. Computer scientists have tended to regard the extra work they are required to do to support standardization as a necessary evil. A typical statement of this philosophy came from Jon Postel, a computer scientist at The Hidden Lives of Standards 123 the University of Southern CaHfornia who helped create and test software standards for the Internet: "You can't have internetworking without stan- dards. It is not a question of more or less work, but rather a question of existence vs. non-existence."^"' Yet the computer experts who built the Internet faced arduous and unavoidable labor when it came to putting the new TCP standard in place. Consider the work required to adopt a set of "protocols," as the specifi- cations for networking standards are called. Different protocols define how various network activities, such as setting up a connection between two com- puters or transferring a data file, should be performed. In order for a net- work to operate properly, all the computers connected to it must share a core set of protocols. In the early one-of-a-kind network projects, computer scientists had to design and implement their own network protocols. Implementing a protocol meant creating hardware interfaces and/or soft- ware programs that performed the functions specified by the standard. (The physical labor involved in managing computer systems — building interfaces, installing circuit boards, laying cables — is often overlooked, and this reminds us once again that distinctions between "manual" and "intellectual" occu- pations say more about social status than about actual work processes.) Once standard protocols became available, it was no longer necessary to design protocols from scratch, and the required hardware could usually be bought off the shelf; however, in the early years it was still necessary to write software that would perform the functions specified by the protocols. Indeed, this task was often more difficult than before, because the standard protocols tended to be more complex (for reasons discussed below). Internet standards also have a "quality control" aspect: the testing of TCP/IP software implementations to ensure that they meet specifications. In the late 1970s and the early 1980s, network experts invented novel ways to demonstrate standards compliance, including competitive tests and high- profile trade shows. By making it easier for customers to evaluate, com- pare, and combine network products, verification activities became a means of transferring labor from the user to the producer of standardized prod- ucts. (Here a typical user might be the administrator of a computer center, a paid programmer, or a university scientist or student using computer sys- tems in a research project.) In addition to the effort required to install and operate the network's hardware and software, the process of selecting these 1 24 Slaton and Abbate products was itself labor intensive, demanding knowledge of local equip- ment configurations and of the features and limitations of the products on offer. When making a purchasing decision, the prospective user of a net- work system would want to be sure that all the components would work together, since a technical diagnosis of "incompatibility between network products" translated into a social cost of "more work for users."" The adoption of standards by the computer industry, including mecha- nisms for verifying those standards, was one means of easing the burden on computer users — at the cost of creating more work for vendors. More generally, we argue that standardizing a technology such as network soft- ware is not merely a process of "rationahzation" that alters labor condi- tions as a side effect; rather, standardization can sometimes be a means to the end of redistributing work, knowledge, and authority among produc- ers or between producers and the users of their products. In examining aspects of the introduction of computer network standards, we will ask: Who bears the responsibility for meeting the labor demands generated by standards? How have standards activities been used to challenge or increase the authority of participants? In what ways do standards shift work from users to producers, and to what extent do these labor effects motivate the choice to adopt particular standards? Our examples of the labor issues and the symbolic importance surrounding Internet standards demonstrate how these protocols have been employed as social as well as technical instruments. "I Survived the TCP Transition": Standardization as Labor To historians familiar with the complexities of technological systems, it may seem self-evident that putting a standard into practice often requires large amounts of expert work. The people who work with the technology are sure to need new knowledge or training; machines, materials, and work practices may have to be realigned. But most accounts of the development of computer systems omit this part of the process entirely. They simply note how the standards came to be specified, as if implementation of the speci- fication were an easy and automatic sequel — an assumption that reinforces the perception of standards as knowledge rather than practice." One way to recover the labor dimension of standards — and of "knowledge work" more generally — is to observe how and why the introduction of standards The Hidden Lives of Standards 125 creates conflicts among the people building a technological system. A strik- ing example of this comes from the development of the Internet. The Internet's predecessor, the ARPANET, had been developed between 1969 and 1972 by the US Department of Defense's Advanced Research Projects Agency. ARPA's role in the Department of Defense was to identify and develop cutting-edge technologies with possible military value, and the agency had been funding computer science at American universities since the early 1960s. The ARPANET was intended to provide data communi- cations among the agency's many research sites. The ARPANET began as a single network, but in the early 1970s ARPA managers decided to connect it to some of the agency's newer experimental networks. The resulting set of interconnected networks become the Internet. ARPA program managers Vinton Cerf and Robert Kahn devised a tech- nical framework for internetworking that included a new protocol, called TCP, that would provide a common language for all the networks in the Internet. For their design, which has proved remarkably adaptable in the face of rapid growth, Cerf and Kahn have been celebrated in popular cul- ture as "fathers of the Internet." Yet the introduction of TCP as a standard for the ARPANET was not necessarily welcomed by the programmers and system administrators who maintained the network's computers. In fact, though this episode is seldom discussed in the popular histories, the intro- duction of TCP as a standard for the ARPANET was a traumatic and dis- ruptive experience for many members of the network community. The ARPANET contractors were mostly university scientists and their graduate students, and ARPA's managers came from this same world. These managers interacted with their contractors as colleagues and preferred con- sensus-style decision making. Yet, although computer science researchers and their government funders may not fit our usual conception of "labor" and "management," work issues had been a cause of some tension from the beginning of the project. The ARPA contractors were skilled profes- sionals who wished to focus their efforts on projects that met their own interests, but they were ultimately beholden to their financial backers. (During the 1960s, the Department of Defense's spending on computing research was far greater than the universities' budgets for computer sci- ence.) When the idea of building the ARPANET had been announced at a 1967 meeting of ARPA contractors, many of those present had been critical 126 Slaton and Abbate of the idea, in part because they did not want to commit their efforts to the formidable task of building the network; the threat of losing their ARPA funding helped persuade them to join the project. During the course of the network-building effort, ARPA's managers occasionally felt it necessary to break out of their collegial mode of management and prod reluctant con- tractors to do the work necessary to get their computers on the network/'' The adoption of TCP as a Department of Defense standard in 1980 once again brought this tension out into the open. The ARPANET had an exist- ing protocol called the Network Control Program (NCP), which had been providing satisfactory service since the early 1970s. But NCP was specifi- cally designed for the ARPANET and would not adapt well to the diverse set of networks that were to be included in the new Internet. So in the early 1970s Cerf and Kahn began designing a new standard, called the Transmission Control Protocol. (Subsequently some of the functions of TCP were split off into an Internet Protocol, and the pair became known as TCP/IP) Experimental versions of TCP were tested in the late 1970s, and in 1980 the Office of the Secretary of Defense formally adopted the ARPA protocols as military standards. Cerf and Kahn were ready to switch the ARPANET from NCP to TCP, a move they saw as serving ARPA's overall plan to create a multi-network data communications system. But many of the agency's contractors at the various network sites were hesitant to adopt TCP; they were satisfied with NCP, and since most of them were not plan- ning to use ARPA's other networks they saw no immediate reason to adopt a new protocol. Managers of computer systems were naturally reluctant to do the work of implementing a complex new standard when they did not expect to benefit from it. In this situation, the ARPA research community's usual consensus mode broke down and underlying power relations came to the fore. Official mem- oranda from the Department of Defense reiterated that the new protocol would become the ARPANET standard. Defense managers set a timetable for the transition and threatened sanctions (denial of access to the network) for noncompliance. This series of measures forced the reluctant contrac- tors to implement the new standard in a relatively short period of time. Though the computer scientists had no real way to reject the standard if they hoped to continue receiving Defense funding, newsletters circulated by Defense administrators during this process repeatedly chided contrac- The Hidden Lives of Standards 127 tors for being slow to implement the new protocols, hinting at passive resis- tance from their expert labor force. The contractors' resistance to the new standard was based on a realistic appraisal of the magnitude of the work that would be required of them. Each computer had to have TCP software provided for it; since TCP per- formed a number of complex functions, writing this software was a chal- lenging task that might take even an experienced programmer 1 8 months or more. In addition to implementing TCP, the computer system managers had to rewrite all their network applications (such as file transfer, electronic mail, and remote log-in programs) to work with the new procedures and data formats required by TCP, and they had to replace their old network interface hardware. Programmers and system managers at the various sites recalled that it required an enormous and protracted effort for them to meet the deadline for the adoption of TCP, which had been set for January 1, 1983. One participant recalled that "the transition from NCP to TCP was done in a great rush, occupying virtually everyone's time 100% in the year 1982. ... It was a major painful ordeal." Another contractor agreed that there had been a "mad rush at the end of 1982." The official ARPANET newsletter warned contractors in September 1982, "If you have NOT implemented TCP/IP, the end of the world is near! " Dan Lynch, a computer systems manager at SRI (Stanford Research International), recalled: "Dozens of us system managers found ourselves on a New Year's Eve try- ing to pull off this massive cutover. We had been working on it for over a year. There were hundreds of programs at hundreds of sites that had to be developed and debugged." Lynch made up buttons that read "I Survived the TCP Transition" and passed them out to his colleagues.^'' Although the adoption of TCP was a technical milestone that cleared the way for the rapid expansion of the Internet in the 1980s and the 1990s, participants' accounts remind us that it also represented a significant appro- priation of labor. This incident illustrates how a focus on standards can highlight hidden labor conflicts. ARPA, an organization that normally relied on informal, consensus-based management, suddenly reverted to top- down control for the very reason that standards, by their nature, require system-wide conformity and often impose significant labor costs. Ironically, the high professional status of ARPA's academic computer scientists and their students, which freed them from hourly wage labor, also made the 128 Slaton and Abbate intensification of their work invisible: long nights spent in the machine room did not produce such obvious signs as higher labor costs or protest actions. We have noted that the adoption of TCP required significant amounts of skilled labor because of the complexity of the protocol. The reason TCP was much more complex than its predecessor was that the change in pro- tocols was explicitly designed to displace labor and responsibility from one area of the system to another. The ARPANET can be thought of as having two parts: a set of "host" computers at the various research sites and a com- munications network that connected these sites. With the old NCP proto- col, the communications network did most of the work of setting up and managing a connection between host computers at different sites; the hosts themselves had a relatively small role. (An analogy would be the telephone system, where the machines at the endpoints — telephone sets — are simple devices, whereas the communications network that connects them is quite complex. ) But, unlike the ARPANET, ARPA's other experimental networks were not able to support the level of internal complexity demanded by the NCP design. So Cerf and Kahn determined that the new protocol, TCP, should minimize the demands made on the communications network by transferring most of the work to the endpoints of the network — the host computers at ARPA's research sites. This brings us to our second observation: that the redistribution of work within the ARPANET system was fundamental, not incidental, to the design of the TCP standard. It is true that "work" in this case refers primarily to the functions performed by computers; however, the protocol designers were also conscious that tasks done by a machine translated into work that had to be done by the people maintaining that machine. This is a point that critics of TCP made clear. For instance, proponents of a rival networking standard called X.25 claimed that their system was superior to TCP because it required much less effort from individual computer operators."' The ARPANET community was aware of this displacement of labor from the center to the periphery of the system, but it had little choice in the matter. With ARPA holding the purse strings, those who wanted the privilege of working with expensive computing machines were ultimately willing to make the effort required to switch to TCP, however much they may have grumbled. The Hidden Lives of Standards 129 Excelling at "Bake Offs": Testing as the Performance of Authority We have seen that implementing standards can involve significant labor. Verifying that an implementation actually conforms to the relevant stan- dard is also a challenging task, particularly in the case of complex net- working software. Starting in the late 1970s, members of the Internet community began organizing large-scale protocol testing events to address this problem. The evolution of test procedures reveals how standards were bound up with authority in the workplace. For ARPA contractors devel- oping the first TCP implementations, the interpretation of standards tests depended in part on the credibility of the participants. Later, when the pro- tocols were commercialized, computer experts would be able to translate their knowledge of protocol standards into professional power. Networking protocols are so complex that it is almost impossible to ver- ify an implementation directly. Demonstrating mathematically that a soft- ware program will behave in a particular way is notoriously difficult, and this sort of testing has rarely been attempted in the history of software." In theory, an implementation can be tested against a benchmark program, but in the early stages of protocol development such programs are not yet available. Therefore, protocol developers have tended to adopt an empir- ical method, testing all the available implementations against one another. This provides an opportunity to observe each program under a wide range of conditions as it interacts with the other programs, no two of which are identical. A program that passes all the tests is assumed to comply with the specification. This method of testing obviously requires that the individuals developing protocol software coordinate their efforts. Two who took on major organi- zational and leadership roles in establishing such tests for the Internet pro- tocols were Jon Postel and Dan Lynch. In the 1980s both were ARPA contractors at the University of Southern California's Information Sciences Institute; Postel was a researcher at ISI and Lynch was director of the com- puter center. As early as 1978, a few years after TCP was first specified, Postel had begun organizing the sites that had implemented TCP to run a series of tests on the software. Some of these tests could be done in isolation, but most involved exchanging data with programs at other sites, which were reached through the Internet. The tests were designed to check various fea- tures of the protocol and to simulate potentially problematic situations. Each 130 Slaton and Abbate site would report its results to the test coordinator (usually Postel), who would draw up a chart that showed, for every possible pairing of imple- mentations, whether or not their interaction had been successful. Postel dubbed these tests "Bake Offs," in a lighthearted reference to cooking competitions. Though the analogy has feminine connotations, the rhetoric surrounding the Bake Offs reflected the more masculine values of competition and aggression, turning the genteel culinary contest into a pie- throwing match. Each site participating in the Bake Off was awarded points if its software correctly performed various actions. But participants did not simply compare themselves against a positive standard; they also performed what amounted to destructive tests of one another's software. The written procedures for the Bake Off invoked a boxing metaphor: progressively dif- ficult levels of tests as the "featherweight," "middleweight," and "heavy- weight" divisions. ""^ Many of these tests involved benign operations such as initializing a connection, sending a message to the computer at the other end, and closing the connection. But others were adversarial, referring to the software at the other end of the connection as an "opponent" that the tester should try to "knock out." For instance, the rules awarded 30 points for causing the other party's software to crash (a knockout). Participants could choose to send "Kamikaze packets" or "nastygrams," which were messages designed to cause trouble by combining unusual options to create a situa- tion that the "opposing" programmer might not have anticipated. Points were also awarded to those who could demonstrate that another partici- pant had implemented the standard incorrectly. Functionally, the adversarial aspects of the Bake Off provided a way to test the software's performance under severe conditions. Symbolically, they also reinforced the competitive culture of the computer programmers, and they illustrate how authority was constructed in this culture. Success was relative, and credit could be earned through destructive as well as con- structive means. Since the measure of an implementation's performance was relative rather than absolute, test results had to be defended rhetorically. Postel noted that test results were not definitive or self-explanatory but, rather, provided a basis for participants to claim that they had met the stan- dard: "The only way to determine if an implementation was 'correct' was to test it against other implementations and argue that the results showed your own implementation to have done the right thing. "^"' Presumably, the The Hidden Lives of Standards 131 level of authority participants carried within the community colored the reception of such claims. Reflecting the expectation that test results were open to interpretation and dispute, the rules for the Bake Off even awarded "10 points for the best excuse."'^" The incentive for making such excuses was not only to save face but also to save labor, since if the software failed the test there would be strong pressure on the programmers to rewrite it. More radically, participants who failed to meet the standard could argue that the specification itself was at fault and should be changed. (Again, the participant's credibility probably influenced whether the fault was judged to be in the implementation or in the standard itself.) In this way. Bake Off-style testing did not just measure a product against a static body of knowledge represented by the standard; it also functioned as a way to gen- erate new knowledge about how protocols did and should behave, provid- ing feedback between the processes of designing and implementing the evolving standard. "Trust, but Verify": Verification as the Transfer of Labor As numerous commercial versions of TCP/IP became available in the early 1980s, entrepreneurial standards experts saw an opportunity to develop large-scale, commercially run testing activities. During these verification events, vendors would undertake to publicly demonstrate that their prod- ucts conformed to the standard. Rather than remaining behind the doors of the manufacturer's workplace, therefore, some aspects of product testing moved out into a new, symbolically "neutral," highly visible arena. Public verification activities shifted the labor of evaluating network products from potential buyers to vendors and third-party experts. The 1983 changeover from NCP to TCP, though traumatic for many, also presented opportunities for ambitious systems managers. One of these was Dan Lynch at ISI, the biggest and most heavily used ARPANET site. Lynch volunteered to coordinate a large-scale revision of software programs during the transition to the TCP standard, and this experience established him as an authority on protocol testing." Like the standards experts at early-twentieth-century building sites. Lynch set out to use his expertise as a basis for professional advancement; also hke them, he envisioned himself occupying a middle ground between the university-based scientists who specified the standards and the companies that tried to apply them. Noting 132 Slaton and Abbate that vendors of computer products had difficuhy interpreting the arcane technical documents created by ARPA's academic researchers, Lynch beheved he could make his fortune by bridging this gap. He formed a com- pany and offered to help computer vendors understand TCP/IP and market it to their customers. Lynch 's proposed vehicle for promoting TCP/IP was a trade show, which he called the "TCP/IP Interoperability Conference" or simply "Interop." Like the TCP Bake Offs, Interop was intended to demonstrate that different implementations of the Internet protocols could interoperate successfully. Conference staffers would link computers running various TCP/IP products into a local network called the InteropNet, which would also be attached to the Internet. People attending the trade show could log into computers on the InteropNet and test the network products by trying to communicate with other machines at the show or elsewhere on the Internet. The vendors would cover the costs of the trade show, and prospective customers would pay to attend, generating profits for Lynch's company. The first Interop was held in Santa Clara, California, in September 1988, with about 50 companies par- ticipating. It was so popular and profitable that Lynch decided to make it an annual event. The second Interop featured 100 companies, the third 200. By 1994 there were 500 exhibitors and many thousands of attendees, and the show's scope had expanded to test a variety of protocols besides TCP/IP. Eventually the organizers were running two Interops per year in the United States and annual shows in six other countries. '"' To reinforce the image of Interop as a source of authoritative information about standardized products. Lynch and his successors used rhetorical strategies that presented the event as an opportunity for users to gain reli- able, unmediated knowledge of networking products. Typical Interop press releases referred to the InteropNet as "a real-world scenario" and claimed that the trade show "gives exhibitors and attendees the opportunity to per- sonally experience the melding of different technologies and equipment." The engineer in charge of one year's InteropNet claimed: "Our network marks the place where talk and hype move to the sidelines, and performance takes center stage. """^ There is, however, a certain paradox in offering a "hands-on" demonstration of networking, since the flow of electronic information is impossible to observe directly. Lynch himself was aware of The Hidden Lives of Standards 133 this problem when he began the Interops. To make the experience seem more "real" to attendees, he made a point of keeping the infrastructure vis- ible — cables and network switches were exposed to view, allowing atten- dees to see how the various computers were connected. A skeptical user who wanted to make sure the whole thing was not a hoax or a simulation could perform an impromptu test, such as unplugging a cable and noting the effect of this on the network. Once Interop had gained some credibil- ity, however, the symbolism of the visible hardware was no longer needed. Interop did not necessarily free potential buyers from having to take stan- dardization claims on faith; rather, it gave them the option of placing their trust in the Interop staffers — ^who were billed as disinterested experts — and the event itself, rather than the vendors. The Interop phenomenon illustrates two ways in which technical stan- dards can function as a means for redistributing power and authority among skilled workers. On the one hand. Lynch was able to create a lucrative and respected posi- tion for himself based on his credibility as a standards arbiter. His credibil- ity rested not only on his personal expertise but also on his assumption of a position of neutrality with respect to the commercial interests and, above all, on the fact that he invited potential buyers to test the products them- selves. By appealing to the users' expertise. Lynch solidified his own author- ity, since every attendee who tried the InteropNet and was satisfied with its performance confirmed Lynch 's judgment in championing TCP/IP. Like the early-twentieth-century architects who were able to "borrow" an aura of expertise from General Electric by adopting its refrigerator specifications. Lynch was able to profit by his association with a well-regarded standard. On the other hand, the Interops shifted a burden from their target audi- ence: the owners and operators of computer systems, who were potential buyers of TCP/IP products. The insight for labor history here is that these "consumers" of network products were workers in their own right. The users of network products did not simply consume hardware and software; they also produced network services in their own workplaces, which required both skill and labor. The purchaser of a network product had to perform tasks that could include evaluating the performance of the product and its compatibility with the user's existing systems; installing, testing, and 134 Slaton and Abbate debugging software and hardware; establishing new systems-maintenance routines; and retraining network administrators. The appeal of Interops, we argue, was that they redistributed some of this labor from consumers to pro- ducers. By encouraging companies to create interoperable products (so that they would have something to demonstrate at the show), Interops promoted standardization, which reheved computer users of the need to cope with incompatible systems. Interops also guaranteed potential buyers that spe- cific products would work as advertised. For the price of admission, atten- dees could quickly and easily obtain the information they needed to make purchasing decisions; the conference fee was an exchange for the labor they would otherwise have had to expend on evaluating products and making them work together. Interops altered the balance of power between buyers and sellers by providing consumers with reliable knowledge about the worth of the products on offer. Much of the work displaced from customers now fell instead on the sup- pliers, who had to ensure that their products met the standards required by the demonstrations; companies also paid to participate in Interop and con- tributed equipment and skilled personnel to help design and build the InteropNet. From the vendors' point of view, Interop justified this invest- ment by serving several purposes. First, it provided a laboratory for testing their products; such testing was mostly done in advance of the show as vol- unteers from various companies put together the InteropNet. (This resulted in a secondary displacement of labor within the companies making network products: the engineers did extra work to prepare for Interop, but because of their efforts the company's products were more likely to meet customers' expectations — which meant less work down the line for the customer ser- vice department.) Second and most important, Interop was a marketing opportunity, in which the authority of Lynch and his successors as neutral experts — as well as the evidence of the customer's own eyes — served to bol- ster the vendor's claims. Finally, in addition to demonstrating the merits of individual products, Interops promoted TCP/IP as an industry standard against the alternatives of adopting some other standard or having no com- mon standard at all.'"'' In the early years of TCP/IP, potential customers who had been using products from IBM or other sources had to be convinced this new protocol would work at all. Lynch recalled seeing two engineers The Hidden Lives of Standards 135 from Ford taking their manager to observe a demonstration of TCP/IP. One of the engineers pointed to the display and said, "See, it works! Now will you sign the purchase order?" The boss agreed.'^ Every user who switched to the TCP/IP standard was a potential customer for a company's particu- lar TCP/IP products. As with the earlier case of construction specifications, the status of the product and that of the producer rose together. Bake Offs and Interops highlight the performative nature of standards. As public spectacles, these events implicitly asserted the importance of stan- dardization itself. In addition, such practices helped establish particular standards within the industry. Widespread industry adoption of TCP/IP was not based solely on a "rational" assessment by companies of their techni- cal requirements; it was actively promoted by third parties, such as Lynch, who not only believed in the technical superiority of TCP/IP but also saw standards activities as a way to advance their own careers. Public tests also focused consumers' attention selectively on certain aspects of the stan- dard — in this case, interoperability — at the expense of other possible con- cerns. Alternative demonstration methods could have been devised that emphasized different features of network software, such as speed or relia- bility; but the Interop demonstration perpetuated the idea that compatibil- ity between different vendors' products should be the main seUing point. At the level of the individual product, the very definition of "standard" became contextualized rather than absolute: the measure of a product's compliance was how well it interacted with other products and with users. Because standardized products embody labor (the work of specifying, implementing, and testing the standard), standards can serve as a medium for transferring labor between different types of workers or between pro- ducers and consumers. Protocol standards, for instance, free the user from the labor of fitting incompatible components together, while verification activities free consumers from the labor of evaluating vendors' claims. In some cases, this displacement of labor is simply a by-product of the stan- dards effort, as with the work involved in the 1983 adoption of TCP for the ARPANET; in other cases, it is the primary goal of standardization. In either case, examining the labor implications of product standards can alert historians to previously unsuspected changes in the distribution of respon- sibility, skill, and authority in the workplace. 136 Slaton and Abbate Conclusions By now it should be apparent that standards and specifications, whether for concrete or computer code, are neither simplifying nor uniform in their effects. Some guidelines do eliminate work or intellectual complexity in industrial enterprises, but many have just the opposite effect, displacing or creating labor as they increase the productivity of a technology or a com- pany. What all standards and specifications do have in common is their dynamic nature. We expect such technical protocols to bring fixity to mate- rial activity, but closer examination reveals the conditions brought by indus- trial standards to be relatively short-lived and by no means universal. It is far more useful to conceive of standards not as stable or stabilizing entities but as mediums for exchange: a non-economic means of negotiation among the many actors seeking to produce, use, or profit from industrial tech- nologies. Standards convey not only control of materials and techniques but also opportunities for control of markets and workplaces, whether by administrative or reputational means. At times, standards and specifica- tions lend that power to those who create them (elevator companies, pro- tocol designers); at other times, they bolster the credibility and authority of those who use the guidelines (architects, computer owners). Most interest- ing for us are the moments when the interests of the two groups either coin- cide or radically diverge: these are the points when standards and specifications reveal their currency in the world of commercial exchange. We have hinted at the significant difference between prescribing a tech- nical practice (as the standard and specifications writers clearly intend) and enforcing the desired practice. How can we know if people actually follow directions or use conventional designs in their work? This is a complex his- torical problem that involves tracking some of the truly hidden features of industrial operation: What happens when a contractor finds he has bought too little reinforcement for a building that is already behind schedule? What happens when a programmer prefers to find a "good excuse" rather than rewrite a piece of software? These questions highlight one of the most intriguing features of standards and specifications: their intention to wed word and deed. Written standards must be defended by actions (new work- place organizations, verification events). In turn, making practical use of a standard often involves further rhetorical strategies (arguing that a proto- The Hidden Lives of Standards 137 col should be redesigned, writing an article that calls attention to accidents involving your competitors' elevators). It is in such escalating attempts to regulate the performance of activities that the conflict and much of the sig- nificance of standards lies. Notes 1. For an overview of the economic functions of standards, see Samuel Krislov, How Nations Choose Product Standards and Standards Change Nations (University of Pittsburgh Press, 1997). Considerations of standards that address the nature of industrial labor are discussed below, but it should be noted that David Noble's America by Design (Oxford University Press, 1977) remains the most com- prehensive of such works. A number of now-classic community and company stud- ies have offered a basis for our study by describing processes of industrial standardization (if not the history of written standards and specifications them- selves). Among these are the following: Merritt Roe Smith, Harpers Ferry Armory and the New Technology (Cornell University Press, 1977); David Hounshell, Vrom the American System to Mass Production, 1800 to 1932 (Johns Hopkins University Press, 1984), and Mary Blewett, Men, Women, and Work (University of Illinois Press, 1988). More recently. Ken Alder (Engineering the Revolution, Princeton University Press, 1997) has probed the political and social origins and impacts of standardization with particular acuity. 2. See Philip Scranton, "None-Too-Porous Boundaries: Labor History and the History of Technology," Technology and Culture 29 (1988): 722-743; Sean Wilentz, Chants Democratic (Oxford University Press, 1984); Judith McGaw, Most Wonderful Machine (Princeton University Press, 1987); Larry D. Lankton, Cradle to Grave (Oxford University Press, 1991); Jacqueline Hall et al.. Like a Family (University of North Carolina Press, 1987). Scranton's article surveys progress in this interdisciplinary effort since the 1960s. 3. Ruth Schwartz Cowan, "The Consumption Junction," in The Social Construction of Technological Systems, ed. W. Bijker et al. (MIT Press, 1987): 261-280; Lizabeth Cohen, Making a New Deal (Cambridge University Press, 1990). See also Ronald Edsforth, Class Conflict and Cultural Consensus (Rutgers University Press, 1987); Richard Wightman Fox and T. J. Jackson Lears, eds.. The Culture of Consumption (Pantheon, 1986). 4. Historians of science offer additional important models here. Simon Schaffer, Theodore Porter, and Graeme Gooday locate elaborate and self-conscious institu- tional and occupational agendas in apparently mundane "by-products" of scien- tific inquiry such as scientific constants, methods of caUbration, and statistical systems — see Schaffer, "Accurate Measurement is an English Science," Porter, "Precision and Trust: Early Victorian Insurance and the Politics of Calculation," and Gooday, "The Morals of Energy Metering: Constructing and Deconstructing the Precision of the Victorian Electrical Engineer's Ammeter and Voltmeter," all in 138 Slaton and Abbate The Value of Precision, ed. M. Wise (Princeton University Press, 1995); see also Porter, Trust in Numbers (Princeton University Press, 1995). 5. Scranton, "None-Too-Porous Boundaries." 6. Thomas P. Hughes, "The Evolution of Large Technological Systems" and John Law, "Technology and Heterogeneous Engineering: The Case of Portuguese Expansion," both in The Social Construction of Technological Systems, ed. Bijker etal. 7. Like Lorraine Daston and Peter Galison's work on the shifting definition of "objectivity" over the last two centuries ("The Image of Objectivity," Representations 40, 1992: 81-128), our study finds that technical authority, like scientific certitude, has a social basis. The content of standards reveals what those in authority wish to advance as "best practice." We argue that, like laboratory stan- dards, industrial standards are historically contingent and exhibit tensions between the globalizing programs of those who create standards and the local conditions experienced by those who use them. On the historical connection of moral virtue and the reliance on faculties of judgment in science, see Peter Galison, "Judgment Against Objectivity," in Picturing Science, Presenting Art, ed. P. Galison and C. Jones (Routledge, 1998). See also Alex Soojung-Kim Pang, "Visual Representation and Post-Constructivist History of Medicine," Historical Studies in the Physical and Biological Sciences 1% (1997): 139-171. 8. David E. Nye, Image Worlds (MIT Press, 1985). 9. Stefan Timmermans and Marc Berg, "Standardization in Action: Achieving Local Universality through Medical Protocols," Social Studies of Science 47 (1997): 273-305; Linda F. Hogle, "Standardization Across Non-Standard Domains: The Case of Organ Procurement," Science, Technology and Human Values 20 (1995): 482-500; Geoffrey C. Bowker and Susan Leigh Star, Sorting Things Out (MIT Press, 1999); Warwick Anderson, "The Reasoning of the Strongest: The Polemics of Skill and Science in Medical Diagnosis," Social Studies of Science 22 (1992): 653-684; Karen Rader, "'The Mouse People': Murine Genetics Work at the Bussey Institution, 1909-1936," Journal of the History of Biology 31 (1998): 327-354. 10. Daniel J. Hauer, "Specifications," in Handbook of Building Construction, vol- ume 2, ed. G. Hool and N. Johnson (McGraw-Hill, 1920), pp. 1075-1076; Richard Shelton Kirby, The Elements of Specification Writing (Wiley, 1935), pp. 1-8, 80-106; John C. Ostrup, Standard Specifications for Structure Steel — Timber — Concrete — Reinforced Concrete (McGraw-Hill, 1911). See also Krislov, How Nations Choose Product Standards and Standards Change Nations. 11. Historians have recently turned their attention in greater numbers toward the function of written materials in the operation of industry; two exceptionally help- ful works are JoAnne Yates's Control through Communication (Johns Hopkins University Press, 1989) and Geoffrey Bowker's Science on the Run (MIT Press, 1994). 12. For an overview of this effort, see Scranton, "None-Too-Porous Boundaries." In addition to Noble's America by Design, foundational works in this area include The Hidden Lives of Standards 139 the following: Harry Braverman, Labor and Monopoly Capital (Monthly Review Press, 1974); David Montgomery, Workers' Control in America (Cambridge University Press, 1979); Daniel Nelson, Managers and Workers (University of Wisconsin Press, 1975); David Gordon, Richard Edwards, and Michael Reich, Segmented Work, Divided Workers (Cambridge University Press, 1982). Many company and community studies have augmented this work; one of these is Stephen Meyer, The Five Dollar Day (SUNY Press, 1981). 13. Amy Slaton, "'As Near as Practicable': Precision, Ambiguity, and the Social Features of Industrial Quality Control," Technology and Culture (forthcoming). 14. E. M. Haas, "Standardization of Buildings," Railway Age 64 (February 8, 1918), pp. 287-298; H. Ward Jandl et al.. Yesterday's Houses of Tomorrow (Preservation Press, 1991); Twentieth-Century Building Materials, ed. T. Jester (McGraw-Hill, 1995); Cecil ElUott, Technics and Architecture (MIT Press, 1992), pp. 82-83, 192-193. 15. The idea that the routinization of construction work might actually benefit building workers was expressed by some analysts. Their premise was that lower costs for building operations would translate into more buildings being erected, and thus into more jobs for construction workers. See Adolph J. Ackerman and Charles Locker, Construction Planning and Plant (McGraw-Hill, 1940), pp. 365-367. 16. Gwendolyn Wright, Moralism and the Model Home (University of Chicago Press, 1980), pp. 192-190, 198; Marc Silver, Under Construction (SUNY Press, 1986), pp. 1-13; William Haber, Industrial Relations in the Building Industry (Harvard University Press, 1971 [1930]), pp. 36, 47. 17. Sarah Bradford Landau and Carl W. Condit, Rise of the New York Skyscraper, 1865-1913 (Yale University Press, 1996), pp. 35-36; H. R Bates, G. H. Cheesman, and W W Lighthipe, "Elevators," in Handbook of Building Construction, volume 2, ed. Hool and Johnson. 18. A particularly interesting narrative about the construction of an industrial rep- utation is offered in chapter 3 of Bowker's Science on the Run. See also Nye's Image Worlds. The literature on how scientific and other "expert" professions achieve social credibility has grown steadily since the appearance of the following books: Steven Shapin and Simon Schaffer, Leviathan and the Air-Pump (Princeton University Press, 1985); Andrew Abbott, The System of Professions (University of Chicago Press, 1988); T. Haskell, ed.. The Authority of Experts (Indiana University Press, 1984); R. Walters, ed.. Scientific Authority and Twentieth-Century America (Johns Hopkins University Press, 1997). 19. For detailed descriptions of the organization of commercial building projects in this period, see Handbook of Building Construction, volume 2, ed. Hool and Johnson; Ray J. Reigeluth, Safety and Economy in Heavy Construction (McGraw- Hill, 1933); Amy Slaton, Reinforced Concrete and the Modernization of American Building (Johns Hopkins University Press, 2001). 20. Catalogs of the Tyler Elevator Company, Cleveland (ca. 1927), the Burdett- Rowntree Manufacturing Company, Chicago (1914), and other catalogs in the Trade Catalog Collection of the Hagley Museum and Library. 140 Slaton and Abbate 21. Catalog of the Tyler Elevator Company, Cleveland (ca. 1927), in Trade Catalog Collection of Hagley Museum and Library. 22. Ibid., p. 6. 23. Landau and Condit, Rise of the New York Skyscraper, p. 256. 24. See for example, John Preston Comer, New York City Building Control, 1800-1941 (Columbia University Press, 1942), pp. 58, 72; Edward Van Winkle, "Elevator Car-Safety Appliances and the Building Code," Engineering News 51 (1903), p. 354. 25. Interestingly, many were authored by employees of elevator firms, clearly post- ing attacks on competitors, and reports often included evidence of extensive safety tests conducted by the author's own firm. Typical exchanges of this type appear in the following articles: "Air Cushion for Elevator Shafts in High Buildings," Engineering News 42 (1899), pp. 274-275; "A High Drop Test of an Elevator Safety Cushion," Engineering News 42, (1902), pp. 295-296; "A Device for Testing an Elevator Test Cushion," Engineering News 48 (1902), p. 316. 26. Steward T. Smith, "Mechanical Refrigeration," in Handbook of Building Construction, volume 2, ed. Hool and Johnson; Ruth Schwartz Cowan, "How the Refrigerator Got Its Hum," in The Social Shaping of Technology, ed. D. MacKenzie and J. Wajcman (Open University Press, 1985), p. 204; Sigfried Giedion, Mechanization Takes Command (Oxford University Press, 1969), pp. 600-605; Ellen Lupton and J. Abbott Miller, The Bathroom, the Kitchen, and the Aesthetics of Waste (Princeton University Press, 1992), pp. 11-13. 27. Cowan, "How the Refrigerator Got Its Hum," pp. 207-210. 28. See, for example, Arthur C. Davis, "The St. Regis," Architectural Record 15 (1904),pp. 554, 615. 29. "General Electric Refrigerators for Residences and Apartment Homes," cata- log produced by General Electric Company: Electric Refrigeration Department, ca. 1931, in Trade Catalog Collection of Hagley Museum and Library. 30. Lupton and Miller, The Bathroom, the Kitchen, and the Aesthetics of Waste, pp. 48-64. See also additional GE catalogs in the Hagley collection. 31. "General Electric Refrigerators for Residences and Apartment Homes." 32. For a representative discussion of attitudes toward architects held by building supphers, see C. A. Crane, "The Relation between Engineers and Contractors," Proceedings of the American Concrete Institute 13 (1917): 130-142. 33. A telling quote appears on p. 49 of Andrew Young's article "The Relations of the Plumbers and the Physicians" {Public Health 17, 1903): "Plumbing is no longer a mere trade. Its importance and value in relation to health, and its requirements regarding scientific knowledge, have elevated it to a profession." 34. Wright, Moralism and the Model Home, pp. 178-185, 200, 212-213. 35. Again, cultural, technical, and occupational trends were mutually reinforcing. The domestic refrigerator carried intimations of gentility, in particular embodying a blend of values of privacy and material accumulation. Efficiency was important. The Hidden Lives of Standards 141 Many upscale hotels and apartment buildings of the first years of the century main- tained centralized kitchens and laundries in which the domestic needs of individual famiUes could be addressed in large-scale, factory-like operations. Yet the extreme valuation of privacy prevailed: as dumbwaiters discretely carried meals from a cen- tral kitchen to each apartment's private dining rooms in such buildings, so individ- ual refrigerators became the norm in each family's kitchen, though far more expensive and inefficient than would be a shared, institutional refrigerator. Early refrigerators had mechanical equipment in housing that could be separated from the cold cabinet itself; many apartment buildings so emphasized private ownership of appliances that a single refrigeration plant in a basement connected to cabinets in individual apartments. (Gwendolyn Wright, Building the Dream (Pantheon, 1981),pp. 138, 147) 36. See, e.g., advertisements by the Otis Elevator Company in Architectural Record from the 1910s and the 1920s. 37. Amy E. Slaton, Origins of a Modern Form: The Reinforced Concrete Factory Building in America, 1900-1930, Ph.D. dissertation. University of Pennsylvania, 1995, pp. 192-261. 38. Ross F. Tucker, "The Progress and Logical Design of Reinforced Concrete," Concrete Age 3 (1906), p. 333. 39. Advertisement for Clinton Wire Cloth Company, Sweet's Catalog 1906, p. 96. Some reinforcement makers were clearly less sophisticated than the large concerns. The Hinchman-Renton System, for instance, offered reinforcing made from "ordi- nary barbed wire." But even the simplest product lines offered purchasers economies of scale based on replacing individually assembled reinforcement with mass-pro- duced assemblies. The Hinchman-Renton Company was based in Denver, which may be the reason they considered barbed wire to be "inexpensive and readily obtained in any quantity" (Walter Mueller, "Reinforced Concrete Construction," Concrete Age 3 (1906), p. 325). 40. Mueller, "Reinforced Concrete Construction," pp. 323-324; advertisement for Unit Concrete Steel Frame Company, Sweet's Catalog, 1906, p. 127. 41. The Aberthaw Construction Company, for example, had purchased patent rights to Ernest Ransome's twisted steel reinforcement designs in 1896 and manu- factured reinforcing from them for its own use and for sale. When the patent rights expired, probably about 1915, Aberthaw found it uneconomical to produce its own rods given the many "deformed" rods now on the market, especially those of the Kahn Company. See The Story of Aberthaw (unpublished manuscript in archives of Aberthaw Construction Company, North Billerica, Massachusetts). 42. Trussed Concrete Steel Company, Detroit, Michigan, "Hy-Rib: Its Application in Roofs — Floors — Walls — Sidings — Partitions — Ceilings — Furring," 1912, in the Trade Catalog Collection of the Hagley Museum and Library. The Trussed Concrete Steel Company was owned by Julius Kahn, brother of the celebrated factory designer Albert Kahn. Julius Kahn built a vast enterprise on his innovative rein- forcing system of "trussed steel bars": rolled steel bars of diamond cross-section with bent up "wings" attached to either side. The wings countered the shearing 1 42 Slaton and Abbate forces found in concrete beams, adding 20-30 percent to the strength of a beam. Other reinforcing systems for walls and flat slabs that varied slightly from Hy-Rib products are described in Mueller, "Reinforced Concrete Construction" (pp. 321-332) and in A.J. Widmer, "Reinforced Concrete Construction," 25th Annual Report of the Illinois Society of Engineers and Surveyors, 1915 (p. 148). 43. The Trussed Concrete Steel Company had many divisions, including The Truscon Laboratories of Detroit, and made a point of delineating the expertise of its own employees from that of its clients. A 1924 Truscon Maintenance Data Book, intended for "maintenance engineers, building owners, and others interested in the maintenance and profitable upkeep of buildings and equipment," gathered miscel- laneous specifications and general advice for the upkeep of industrial plants. It fea- tured illustrations of white-coated scientists in the company's laboratories, and celebrated the work of its "graduate engineers" on the problems of "well directed, intelligent maintenance." 44. See Harry C. Bates, Bricklayers' Century of Craftsmanship (Bricklayers, Masons and Plasterers International Union of America, 1955). 45. These patterns extend beyond the realm of traditional manufacturing into many other modernizing work settings of the twentieth century. Warwick Anderson ("The Reasoning of the Strongest") documented a similar attempt to distribute technical authority through the creation of written protocols. In his study of computerized diagnosis systems, Anderson treated "'craft' and 'scientific' representations of diag- nosis symmetrically, as discursive resources used in the hospital context to legiti- mate the divergent competencies of . . . two occupational subgroups" (ibid., p. 655). 46. Philip Kraft, "The Routinization of Computer Programming," Sociology of Work and Occupations 6, no. 2 (1979): 139-155; Philip Kraft and Steven Dubnoff, "Job Content, Fragmentation, and Control in Computer Software Work," Industrial Relations 25, no. 2 (1986): 184-196; Joan Greenbaum, In the Name of Efficiency (Temple University Press, 1979); Juhet Webster, Shaping Women's Work (Longman, 1996); Roslyn L. Feldberg and Evelyn Nakano Glenn, "Technology and Work Degradation: Effects of Office Automation on Women Clerical Workers," In Machina Ex Dea, ed. J. Rothschild (Pergamon, 1983). 47. For a detailed description of the development of the Internet, see Janet Abbate, Inventing the Internet (MIT Press, 1999). 48. For an overview of a wide range of standards concerns for the data communi- cations industry, see Standards Policy for Information Infrastructure, ed. B. Kahin and J. Abbate (MIT Press, 1995). 49. On compatibility issues in computing and attempts to create international stan- dards for data networks, see chapters 2 and 5 of Abbate, Inventing the Internet. 50. The TCP/IP implementations used in the ARPANET did not go directly into the market: the US government (ARPA) sponsored computer manufacturers to develop commercial TCP/IP products for their computer lines and also paid for UNIX versions of the protocols. But the commercial and UNIX developers were able to build on the prior groundbreaking work of the nonprofit ARPANET sites, and in many cases the same people were involved. The Hidden Lives of Standards 143 51. Jon Postel, email to Janet Abbate, July 29, 1998. 52. For an account of the difficulties faced by users of early networks, see chapter 3 of Abbate, Inventing the Internet. 53. See, e.g., Katie Hafner and Matthew Lyon, Where Wizards Stay Up Late (Simon & Schuster, 1996); Arthur L. Norberg and Judy E. O'Neill, Transforming Computer Technology (Johns Hopkins University Press, 1996); Peter Salus, Casting the Net (Addison-Wesley, 1995). 54. For a discussion of tensions within the ARPANET community, see chapter 2 of Abbate, Inventing the Internet. 55. These accounts are drawn from documents archived at the library of Bolt, Beranek and Newman, a computer firm and one of the main ARPANET contrac- tors. Eighteen months was the implementation time reported by a programmer at BBN, whose staff had already had considerable experience writing TCP software (John Sax, email to Alex McKenzie, May 20, 1991). The quotations are from the following, respectively: Mark Crisping, message to newsgroup comp.protocols.tcp- ip, June 21, 1991; Alex McKenzie, message to comp. protocols. tcp-ip, June 24, 1991; ARPANET Newsletter no. 16, September 30, 1982; Dan Lynch, message to comp. protocols.tcp-ip, June 23, 1991. 56. Abbate, Inventing the Internet, chapter 5. 57. "Any kind of formal verification [i.e., proving mathematically that a program does what it is supposed to] is a great deal more work than the bakeoff style of test- ing. So from the developer's point of view, getting things working together in a bake- off is by far preferable to formal verification." (Jon Postel, email to Janet Abbate, July 29, 1998) 58. ARPANET Request For Comments (RFC) #1025, pp. 2-3. 59. Ibid., p. 1. 60. Ibid., p. 4. 61 . Most of the information in this section is from an interview with Dan Lynch by Janet Abbate on July 23, 1998. 62. See the Interop web page (http: //www.interop.com). 63. Interop web site, 1998 press release (http://www.interop.com/Press_Releases/ ni_042798.html). 64. Both of these were real possibilities. Many computer manufacturers had devel- oped their own proprietary protocols that they could have used instead of TCP/IP; there was also an international standard called OSI that was a serious rival to the ARPA protocols. 65. Interview with Dan Lynch by Janet Abbate, July 23, 1998. Engineering Politics, Technological Fundamentalism, and German Power Technology, 1900-1936 Edmund N. Todd Standard histories of electrification describe technology's moving almost inexorably from small, independent stations through block, central, and overland stations to a national system.' However, Thomas P. Hughes argues that there were regional and national differences in the development of elec- tric power systems. He and other historians of technology no longer give technology an independent role in history- Nevertheless, specialists in other kinds of history continue to present technology as autonomous, as did many engineers and other commentators from the 1880s to the 1930s. But even successful engineers did not identify the same trends. Georg Klingenberg promoted giant electric power stations and a national system in the 1910s, Arthur Koepchen defended regional systems in the 1920s, and Wilhelm Stiel recommended independent power stations for textile mills in the 1930s.^ They had to struggle to create their technological systems. Though it is understandable that these engineers would represent their efforts in terms acceptable early in the twentieth century, it is curious that historians would ignore a rich body of literature concerning technology, one of their central historical forces. Instead of culture lagging behind technology, as William F. Ogburn claimed, we see a lag in historiography.'' Klingenberg, Koepchen, and Stiel provide a focus for investigating rep- resentations of technology and technological change. Like their contempo- raries, they presented technology as an exogenous factor driving social, legal, and political developments. Technology was changing Germany from an agricultural to an industrial nation, promoting urbanization, and dri- ving a transformation in the scale of corporations. Klingenberg, Koepchen, and Stiel participated in those changes. Klingenberg (1870-1925), after receiving a doctorate in Rostock and qualifying to teach at the Technical 146 Todd University of Berlin, taught power-plant design from 1898 to 1909. In 1902, he became director of power-plant construction and operations at the electrical manufacturing firm Allgemeine Elektrizitatsgesellschaft (AEG).' Koepchen (1878-1954) graduated from the Technical University in Karlsruhe and worked for 2 years in the electro-technical division of Felten &C Guilleaume in Miilheim, near Cologne. In 1906, he was hired as techni- cal director for a subsidiary of the Rheinisch-Westfalisches Elektrizitatswerk (RWE), based in Essen. In 1914, he became an acting member of the RWE's Vorstand (managing committee); in 1917 he became a full member.' During the 1920s, with a doctorate in engineering, Stiel (1878-1936) directed a department responsible for textiles, paper, cellulose, and leather at the elec- trical manufacturing firm Siemens-Schuckert in Berlin.^ These individuals can be called technological fundamentalists. First, they sought to make technology fundamental to decisions. Using the determin- ist language of their time, they presented their views as straightforward, factual ways of resolving problems. Widely accepted, determinism was a "social fact."' Second, unlike "realist," "determinist," or even "techno- crat," the word "fundamentalist" stresses the role of belief. Technological fundamentalists believed they had a "revealed truth" that identified a real trend toward a proper future that could be rationally achieved. "Technocratic" faith in "realism" and "determinism" made them much like religious fundamentalists, who believe that they have the correct "God's-eye view" of the world.' Faith alone was not enough. Although believing that technology was on their side,'" the three engineers did not promote Utopian schemes. To imple- ment their visions of proper change, they had to deal with various levels of government, different corporations, and each other. They avoided "party politics," but they engaged in "engineering politics" as they sought to make their visions of proper change "technically and politically feasible."" To create a national system, Klingenberg sought support from the Reich against the "political" positions of his opponents. To build his regional sys- tem, Koepchen lined up allies among representatives from cities, counties (Landkreise), and corporations against the "political" actions of Reich offi- cials, electrical manufacturers, and other opponents. To create independent stations for textile mills, Stiel opposed "political" systems deployed by directors of power companies. They made local concessions without giv- Engineering Politics 147 ing up their fundamentalism. With dire consequences, these three "states- men of technology" refused to legitimize the negotiations and compro- mises — a politics of contending interests — in which they participated. '- Historiographic Artifacts Change in science and technology does not explain change in general. Laboratories and shop floors involve contingency and choice. Theory does not always guide experiment, and science does not always guide technology. Causal lines often run in the other direction.'^ Nor are disciplines all the same. Peter Galison refers to them as subcultures, the members of which, given appropriate contexts, may work out their differences locally without giving up disciplinary commitments. Knowledge and skills often work only in institutions, laboratories, or technological systems in which members of subcultures have adjusted theory, apparatus, and analysis to one another. For instance, not until the 1930s did electric power systems in Germany work well enough to support an academic disciphne of power-system eco- nomics." Thus, rather than assuming that science and technology are autonomous, it may be fruitful to investigate "distributions of knowledge" in social systems and to follow productive actors around to see what prob- lems they face and how they resolve them.'"' As Hughes has demonstrated, those building technological systems need to resolve technical, social, polit- ical, economic, and even cultural problems."^ Because scientists and engineers struggle to create order and meaning,'^ nature and technology do not mysteriously arrive to provide a God's-eye "view from nowhere."^* Nevertheless, scientists and engineers often write "shadow histories" that present science and technology as nonpolitical, higher forms of rationality. As they reconstruct histories leading to pre- ferred futures, they hide and even forget the social effort that was neces- sary to shift knowledge and social structure. Even if recognized as historically inaccurate, shadow histories allow authors to move on to top- ics that they wish to investigate thoroughly.'' However, scientists and engi- neers seem to believe their historical reconstructions.^" By using their versions of history to pass on values, establish a sense of time, and project a future, scientists and engineers create meaning and impose order on them- selves and the world in which they live.-' Thus, history provides a terrain 148 Todd in which those fighting to make development follow their preferred paths retroactively seek to establish trends supporting their projections of an appropriate future.-^ Promoting a God's-eye view makes technology fun- damental in these histories.^' Klingenberg, Koepchen, and Stiel wrote shadow histories identifying "proper" lines of development. For Klingenberg, the logic of history had led to large power stations and would lead to a national grid. Combining large stations would create steady use of equipment and reduce the cost of installed capacity as engineers resolved remaining technical problems. ^'' For Koepchen, technology had driven development from "local stations," not to Klingenberg's national grid, but to the RWE's regional, "long-distance supply" system. Koepchen deployed history to buttress his argument: the "development of this large integrated system [was] beginning rather than ending." Although some small stations were seeking autonomy and expanding, "in the long run economic rationality [would] succeed." Combining North German thermal plants with South German hydroelec- tricity would produce "a rational balance" and allow "complete use of the varying availability of water power energy. "^^" For Stiel, the logic of tech- nological development was leading to independent stations, not to a national grid or regional systems. Whereas steam had earlier promoted cen- tralization, electricity was decentralizing textile mills, which would gener- ate their own power and control their own independent technological systems. ^'' Leading historians also present technology as driving change. Their shadow histories may set up topics that they find more interesting. For instance, Hans Mommsen notes the important impact of "rapid modern- ization," but he focuses on "political decision-making" and "the structure of social, economic, and pohtical interests. "^^ Others give technology a larger role. Mainly concerned with the impact of cycles of boom and bust produced by the "Imperial German growth machine," Hans-Ulrich Wehler writes that "innovations drove their number regularly upward" as part of a self-creating and self-implementing secular trend. For instance, he pre- sents electrical technology as growing inexorably from small to large.-* Disagreeing with much of Wehler's interpretation of German history, David Blackbourn may be more willing to recognize contingency and choice, except in technology.^' Presenting technology as growing bigger, faster, more Engineering Politics 149 rationalized, Blackbourn notes that "by the beginning of the twentieth cen- tury, a recognizably modern corporate structure had established itself in industry," although more in "electrics" than in textiles. One could be pes- simistic or optimistic, but "the trend was general" during this "classic era of mass production."'" Historians of professions also use shadow histories that simplify and shorten narratives. For instance, several legal historians treat technology — for them a vague part of industrialization — as shaping Germany. They eval- uate the professional and legal adjustments made in response to industrialization. Kenneth F. Ledford notes that after 1871 lawyers pro- moted procedural reform as an "Archimedean point" in order to make themselves member of a "General Estate." Michael John investigates the development of a new civil code. He argues that industrialists and mer- chants were more interested in legal unity than in the specific content of the new civil code, passed in 1896.^' Curiously, many historians of engineers use similar shadow histories. They investigate career structures and professional organizations, rather than looking at engineers thinking or acting on shop floors or inside design bureaus, laboratories, and technological systems. They analyze engineers who discussed political, social, and economic change and who struggled to improve engineering education, status, and income. These studies present technology as a "black box," neither opened nor investigated. In these shadow histories, technology happened to engi- neers, who, like others, struggled to adjust. ^' Shadow histories of technology use machine images without analyzing their uses. They also draw on other images. Historians of the Kaiserreich and Weimar Germany often turn to Max Weber and his "Iron Cage" of rationalization, associated with capitalism and bureaucracy." Blackbourn argues that bureaucracy was "the true common element" linking aspects of Wilhelmine Germany together and notes the prevalence of "machine" images. According to Blackbourn, Weber had a "double-sided perspective" in which, although "the bureaucratic machine was rational, essential, a motor for good," it "also threatened to confine humans in an 'iron cage'." Weber admired "American dynamism" and promoted "capitalism and technical rationality," but he believed that rationahzation was replacing an "enchanted world" full of meaning with "the grey forces of regimentation. " Thus, Blackbourn ties together pessimism and optimism, irrationalism and 150 Todd rationalism, and subjectivity and objectivity from the Kaiserreich to the Third Reich.'" In the guise of the "Iron Cage," shadow histories of technology become not figures of speech shortening narratives but artifacts requiring explana- tions and responses. Jeffrey Herf separates politics from technology and then investigates how "German thinkers who rejected Enlightenment rea- son" combined "irrationality" (Nazism) with "the most obvious manifes- tation of means-ends rationality" (technology).'^ Rolf Sieferle explores "conservative" responses to "technological civilization as an objective process.""^ These shadow histories support "cultural pessimists" who believed that technology was coercively restructuring Germany and that political action was useless.'^ A way out of the "Iron Cage" might then be necessary. Lawrence Scaff sees "a series of continuing assaults on the socio- cultural world by means-specific instrumentahties that have their true sources and rationale in the production of technologies and in economic modes of action." Technology and technical means have been replacing val- ues, value conflicts, and politics, but Scaff wants a politics "beyond both instrumental rationality and aesthetic experience."'* John P. McCormick follows a similar path in reviving Carl Schmitt's criticism of turning politics into a technology." Without looking inside technological change, these scholars reify machine images. Herf wants to live in the "Iron Cage"; Scaff and McCormick seek to escape it. Fundamentalism in Context Both historians and engineers have closed off investigations of technology and history as contested terrain. Klingenberg, Koepchen, and Stiel had good reasons for doing so. In presenting their quite different "ends and choices" as determined by technology (which was fundamental), Klingenberg, Koepchen, and Stiel themselves used a Weberian language suggesting the "pure Platonic interest of the technologist."'"' They based their thinking, acting, and representing on the belief that technological change followed its own logic. This was also an appropriate rhetorical strategy. They chose modes of representation that were useful in promoting change — social, political, and technical — from the 1890s to the 1930s. Presenting technol- ogy as transcendent — as following a natural logic — made processes of gen- Engineering Politics 1 51 esis, justification, and implementation of technological change politically and technically feasible.'*' The "Iron Cage" cast a deep shadow. A determinist view of technological change was widely shared in the Kaiserreich and in the Weimar Republic. Many Germans believed that tech- nology was rationalizing, leveling, and homogenizing German "culture." Pessimists thought nothing could be done to reverse the trend, while oth- ers sought ways to preserve "culture."'*' Enthusiasm was common.'*' A few intellectuals interpreted technological change as consistent with "conserv- ative" agendas.'*'* Werner Siemens announced that "research and invention [were] leading humans to higher cultural levels,"*^" while Hugo Stinnes sought ways of scaling up and integrating technological systems. Landrate (county commissioners), powerful local members of the Prussian bureau- cracy, promoted regional infrastructural development to prevent mayors and industrialists from pursuing narrow interests that encouraged urban- ization and industrial concentration.'*'' Many scholars in the Kaiserreich drew boundaries between the techni- cal and the poHtical.*^ They faced a common problem. Representatives of sciences and technologies that have policy relevance need most acutely to appear above politics. In seeking to mechanize choice, they develop meth- ods of quantification and sets of rules, protocols, and procedures to pro- tect "experts" from the outside. As Theodore Porter notes, "not Science, but politics, demands narrow rigor.""*^ For example, after 1871, the Verein fiir Sozialpolitik (Association for Social Policy) tied political economy closely to policy development. In addition, German Social Democrats claimed that sociology meant socialism. In a "value-judgment fight" that broke out in 1909, Max Weber and others distanced themselves from the association and from socialism by asserting that facts and values were sep- arate issues. Whereas sociology (science) could establish the facts, only politics could establish what ought to be.*' In jurisprudence, "statute pos- itivists" focused on law that had been properly created. They separated the formal system from politics and applications. In his attack on statute positivism, published in 1911, Hans Kelsen promoted a theory of "pure" law that separated "is" from "ought."™ Private lawyers thought that proper procedures would make them members of a general estate repre- senting general interests.^' State officials presented themselves as neutral, nonpolitical rule followers. ^^ 152 Todd Dissatisfied with the party and interest-group politics of the 1890s, which they did not think dealt adequately with problems of industrial, economic, social, and cultural change, some middle-class theorists also suggested an aesthetics based on Sachlichkeit (objectivity or matter-of-factness). In 1907, stressing "functionalism" and "efficiency," they established a new direction in industrial design by establishing the Werkbund. Scientific and technical progress would replace a lost faith in political progress. A sach- lich (realistic) appraisal of machines and materials would provide proper design, while functionalism in architecture and engineering would help integrate society. Klingenberg promoted similar views. He argued that architecture should reflect "the purpose of the building" and allow one to imagine that "inside are housed heavy masses with solid foundations." He rejected ornament — "friezes" — that could "never suit the form of the machines."" During the 1920s, as Germans constructed a new state and suffered through inflation, stabilization, then depression, politics fell even further into disrepute. A common figure of speech equated politics with the Kuhhandel (shady business) found in the traditional marketplace. Attacks on science and technology increased. Although leading physicists lost faith in reason and causality, other Germans retained their faith in Sachlichkeit.'''' Presenting technology as fundamental allowed proponents of different ways of organizing state and society to appear as nonpolitical agents of "proper" change. Many industrialists, trade union officials, engineers, and politicians supported economic and industrial "rationalization" based on American technology and production. They envisioned quite different impacts, and each group believed that political machinations might divert the natural logic of rationalization.^"'' Promoting "technocracy," one group of engineers sought to separate technology from capital, so that technology would no longer narrowly serve profit. ^"^ Of course, some scientists and engineers found "professional dignity" not in controlling the uses of their expertise but simply in making things work.^^ Scholars believed that following procedures and rules circumvented val- ues and politics. German historians of the "historicist" school envisioned scientists as using "abstract, classificatory methods" to study nature, which was "the scene of the eternally recurring, of phenomena themselves devoid of conscious purpose." Historicists wanted to use "intuitive understand- Engineering Politics 1 53 ing" to study "unique and unduplicable human acts, filled with volition and intent. "^^ Karl Mannheim believed that following rules placed one beyond social influences." Hans Kelsen created a vision of "pure law" that placed sovereignty in the legal system's "logical unity," whereas Carl Schmitt identified the head of state as the sovereign "source of 'objective' decisions — those 'above' parties."*^" Schmitt thought that technology was penetrating the legal profession by filling it with technicians mechanically applying rules. Thus, he assumed that technological change was a neutral, nonpolitical process. A form without content, technology involved only efficiency and control. These scholars did not investigate what lawyers, bureaucrats, engineers, and scientists actually did. Daily activities, choices, and negotiations were irrelevant, perhaps because scholars thought that they all contributed to the same process — rationalization. '^ Using Fundamentalism Engineers also participated in German culture. They promoted technolog- ical fundamentalism as a new "way of life,"" as they sought to make them- selves significant bearers of German culture." Stressing technology, nationalism, and industrialization, leaders of the Verein Deutscher Ingenieure (Association of German Engineers) defined development of the engineering profession as benefiting German society and the nation. Thus, the VDI promoted educational reform, safety, and norms to raise the sta- tus of engineers and promote economic growth. VDI engineers supported Taylorism to overcome narrow profit concerns of economic liberalism and presented themselves as neutral mediators between capital and labor. VDI leaders avoided the key political issues of the day that might have fractured its heterogeneous membership and instead supported technical and scien- tific progress to solve general problems and promote the general good. Their way of resolving social and economic issues was to treat them in a "scientific," not a "political" manner. Facts would determine choice and exclude interest conflict. Klingenberg joined his AEG colleagues Wichard von Moellendorff and Walter Rathenau in representing these claims as max- imizing rationalization and standardization with the help of Taylorism. In 1927, expressing the fundamentahst view, a VDI curator stressed that tech- nology had "its own necessities. "'''' 154 Todd Klingenberg agreed. Beginning in 1909, he promoted large power sta- tions and a national grid,*'"' describing them more fully in 1913. He argued that issues of "electrical policy" could be resolved only after considering "the most essential economic questions," which involved generating and distributing costs. He argued that "the economically most advantageous" station could be designed because "for each level of load there [was] a par- ticular organization of machines and a particular distribution of load to them that [would] produce the smallest costs." Each plant was a "unified machine" with an "unequivocal managerial direction." Ignoring excep- tional conditions, he planned only to deal with "fundamental considera- tions."'^*' After establishing principles, he discussed generating equipment, boilers, coal transport and storage, ash removal, switching equipment, plant location, and architecture. His ideas became the basis for developing the field of power-system economics, which provided generally accepted meth- ods by the mid 1930s.'" Koepchen, making technology fundamental, promoted a different vision of the proper end of technological change: regional systems. In 1920, he argued that electric power should be reorganized according to "general eco- nomic principles" independent of "all private-enterprise, communal or quite political special interests." However, "technical and economic require- ments" would produce eight regional systems (including his power com- pany, the RWE), not a national grid.'^ In 1930, Koepchen argued that "the task of technology" was to use "a minimum of national income to achieve the economic optimum." Thus, "technological progress" required a safe, economical, and "steady adjustment of all operations to the actual state of the technology." For Koepchen, the RWE's efforts to tie Ruhr coal to Alpine hydroelectricity provided a model of rational, fact-based, nonpolitical, tech- nology-driven development.'^' Stiel also made technology fundamental in promoting independent power stations of an even smaller scale. He argued for the economic benefits of combining heating and electric generation in paper mills. Georg Siemens writes that Stiel was "a scientist by nature, who had studied the techno- logical foundations" of the textile industry."" Stiel wished to provide "the most appropriate energy supply for factories and their individual machines" in order to maximize productivity and quality. Setting up an on-site "tex- tile power station" created the lowest possible costs for facilities and oper- Engineering Politics 1 55 ations by "tightly matching the needs of the individual factory." Powering each machine with an electric motor would improve factory operations, increase production, and improve the quaUty of work. He preferred alter- nating current because of its "convenient transforming of tension" and because "cheap, simple, practical" squirrel-cage motors could be used. Closely involved in implementing textile electrification, Stiel could not ignore contingency and choice. The "real operating situation" after con- struction had to be considered as well as "expected changes in operations in the foreseeable future." Design had to be "flexible" enough to allow "operational changes and expansions without impairing economy."^' Klingenberg, Koepchen, and Stiel made technology fundamental to three different systems. ^^ They could not mechanize choice. In typical funda- mentalist fashion, they stressed the use of data and experience to bridge the gap between abstract system and implementation.^' Discerning indi- viduals would recognize the truth. Klingenberg asserted that "the most practical design, [concerning] the relative position of boiler, machine, and switch rooms and the kind of coal storage, [was] to be determined case by case according to [his] criteria." Stressing experience (Erfahrung) allowed him to state what was best without discussion and to resolve disputes with- out appearing to participate in them.^"* For Koepchen, the RWE exempli- fied the proper adjustment of theory to local conditions, but the RWE often had to wait while others came to understand the right way.^^" Stiel argued that electrifying textile manufacturing was possible only "if the special technological conditions of the textile industry [were] taken into careful consideration." In addition, the choice of self-generation or drawing energy from outside depended "entirely on the special conditions of indi- vidual cases." Although representatives of pubhc power companies had argued that they could not take electricity from independent power sta- tions at acceptable rates, experience showed otherwise. ^'' Klingenberg, Koepchen, and Stiel tapped into a consensus — right and left, pessimists and optimists — that technological change had one logic, both per- vasive and irresistible. However, facts, logic, experience, and "pure Platonic interests" were not enough to achieve their different ends. Nor are they for historians. To avoid charges of subjectivism and relativism, Wehler and other historians of the Kaiserreich seek objective structures in society. ^^ Making technology fundamental helps to create "objectivity" by constructing a 156 Todd realm of causal factors seemingly independent of human choice.^* Never- theless, historians promote contending interpretations. They may turn to "academic poUtics."^' Geoff Eley notes that Jiirgen Kocka, in his survey of the nineteenth-century German bourgeoisie, "pretends that Blackbourn and Eley did not exist," although they had been arguing against Kocka and Hans-Ulrich Wehler since the early 1980s. *° In a fine display of academic rhetoric, Wehler accuses three widely cited authors of an "astounding igno- rance of historiographical development, academic-political naivete, and theoretical Philistinism."^' History remains a contested ground for histori- ans, even when they present technological change as an objective process creating change in other realms. In addition, shadow histories of technol- ogy ignore the political efforts necessary to build different systems. Engineering Politics Technological fundamentalism provided useful political rhetoric. German university professors, claiming to be nonpolitical because they separated facts and values, cloaked their role as state officials serving conservative states.^^ In addition, separating facts and values allowed these "mandarins" to promote themselves.**^ Herbert Mehrtens describes the "caste politics" pursued by German mathematicians, who promoted and protected their field during the 1920s and the 1930s but who presented their efforts as non- political.^'' Thus, claiming value neutrality and transcendence, university pro- fessors, scientists, and engineers served special interests. ^^ Behavior could undermine rhetoric,**" but technological fundamentalism remained unchal- lenged, as it does among some historians. Although Klingenberg, Koepchen, and Stiel promoted their contending solutions in a neutral language of tech- nical necessity, they still had to find allies to build their different systems. Although opposition to party politics was widespread, negotiation and com- promise were necessary to establish consensus among contending interests. ^^ They did not resolve their fundamental differences, but each of them par- ticipated in engineering politics to implement his plans. Although Klingenberg made technology fundamental,** he was well aware of the political efforts that went into building power systems. In Germany, local governments were sovereign entities in matters of local infrastructure.*' Towns and counties (Landkreise) could establish their own Engineering Politics 157 companies or could join mixed public -private corporations that combined local governments with private capital.'" Thus, in order to build power sta- tions and distribution systems, Klingenberg and the AEG worked with local governments." South Africa provided different allies. Slick maneuvering allowed the AEG to penetrate the British empire after 1906. In order to sell equipment and technology in South Africa, the AEG purchased a majority of stock in a power company. Outmaneuvering the city of Johannesburg, the AEG used its power company, renamed the Victoria Falls and Transvaal Power Company, to build its own system. Allied with gold-mine owners, who sought to resolve labor problems and had close connections to the state in the Transvaal, the AEG gained rights of way and circumvented opposition on the part of coal-mine owners. Close enough together for existing tech- nology to connect them in a grid, gold mines purchased more than 95 per- cent of the energy generated. By 1923, they were consuming more electricity than London, Birmingham, and Sheffield combined.'^ In Germany, only an alliance with a higher level of government would allow Khngenberg and the AEG to circumvent local politics. In 1913, the AEG sought unsuccessfully to form an alliance with the Reich government to create a national system.'^ In the unique political situation provided by World War I, Klingenberg designed and directed construction of the Golpa power station, south of Berlin, which went on line in December 1915. Built for the Reich, it did not include local governments.'"' In addition, Klingenberg envisioned a system of large power stations connected over a net of 100- kilovolt power lines which would produce a savings of "national wealth" (Nationalvermogen) that, he believed, could not be ignored. Klingenberg described how Germany would have to be reorganized to suit his vision of a proper electric supply system. Political boundaries, individual companies, towns, and counties could no longer interfere in proper development.'^ Klingenberg's vision gained support among engineers and historians. However, neither Klingenberg nor the Reich government was able to build a political coalition powerful enough to bypass local, provincial, and state governments. Neither these political problems nor severe technical problems could be resolved before World War I, or even in the 1930s.'"' Local politics was integral to successful power politics. During World War I, the AEG lost power systems to the province of Brandenburg, the city of Berlin, and the Reich. '^ While Klingenberg sought support for a national 158 Todd grid, another group of technological fundamentalists were wiring together towns and counties, and eventually provinces and states into regional coali- tions that could protect themselves. Like the AEG, the RWE had to deal with local governments that exercised sovereignty over infrastructure. In 1908, local officials forced the RWE out of Westphalia. To expand in the Rhineland, the RWE had already become a mixed company that grew by exchanging RWE stock for town and county systems. Public officials joined the RWE's board and provided the RWE with influence necessary for local expansion and for dealing with state officials concerned with regional administration, railroads, and canals.'* During World War I, Reich funding allowed the RWE to expand dramatically. After World War I, the RWE's coalition of big business, towns, and counties successfully avoided Reich control and socialization.'' Astute political maneuvering, not the inexorable logic of history or technology, had made the RWE one of the largest power companies in Germany. During the 1920s, the RWE added states to its coaHtion in order to con- nect Ruhr coal and Alpine hydroelectric stations. The expanding RWE coalition fought state officials, who were constructing state power systems. In this "Electrical War," each side defended its own system as being driven by technology and reason. Unable to defeat each other, the RWE and Prussia signed the "North-German Electrical Peace" in 1927, although they continued to line up allies among local governments in the Saarland. Then, three state-controlled power companies — Prussian, Reich, and Bavarian — formed a corporation to unify electrification. The RWE and western allies formed a counter-organization, but negotiations produced compromise. The reconstitution of the eastern group to include the RWE and its allies and the "Real Electrical Peace" of 1929 between the RWE and Prussia resolved political conflict by demarcating territories within which compa- nies consolidated themselves politically and technologically. In 1930, the RWE's connection between the Ruhr and the Alps began operating. After warding off one further attack from Berlin, the RWE devoted the 1930s to making its expanded system economically viable. Expansion had created significant overcapacities that would be utiHzed later in the 1930s by tying the RWE to National Socialist goals.'"" Promoting a regional, west German system, Koepchen provided the main obstacle, political and technological, for engineers Uke Klingenberg who Engineering Politics 1 59 wanted a national grid. In addition, Koepchen railed against those who, without understanding the proper path of development, might build gen- erating systems in individual factories."" However, another technological fundamentalist, Stiel, argued that rational technological development would lead textile mills to exactly the outcome ridiculed by Koepchen. Statesmen of technology like Klingenberg and Koepchen dealt with gov- ernment officials and with one another as they built systems, while Stiel, head of the textile department at Siemens-Schuckert, persuaded mill man- agers and owners to turn to individual electric drive. Stiel also compared self-generation with outside power sources. He presented power compa- nies as political, and plant design as an objective, nonpolitical process that would benefit from self-generation. Often needing a source of steam, tex- tile mills could also generate electricity, which would also free them from labor problems affecting outside sources. In addition, power companies might regularize their own systems to the detriment of the mills drawing current from them. For instance, they might seek to get amperes and volts into phase (expressed as cos(|)) at the expense of mills. Thus, Stiel referred to the "cose]) politics of power companies.""*^ Presenting textile electrification as a neutral and rational process, Stiel ignored significant political characteristics of textile regions. Textile pro- duction took place in areas that Gary Herrigel has termed "decentralized realms," such as Elberfeld and Barmen in the Wupper valley, Monchen- gladbach and Krefeld on the left bank of the Rhine, and Thiiringen. Instead of large, hierarchically organized corporations like Siemens, the AEG, and the RWE, which characterized "autarchic regions" around Berlin and in the Ruhr, decentralized realms had small firms that relied on significant infrastructural support provided by local government. During the 1920s and the early 1930s, decentralized realms fought to maintain their inde- pendence from the national government, which, it was feared, might pro- mote big business. In addition, members of the "old middle class" suffered severe economic setbacks. National Socialists sought and gained support from these increasingly politicized groups, as well as from larger, concen- trated industries. Many historians have denigrated the culture of small business and of artisan and household production as an anti-modern impediment to proper capitalist production in increasingly large factories.'"^ Stiel supported small producers without discussing their political values. 160 Todd Decentralization continued, and after World War II it provided a basis for flexible production.'"'' Consequences Representing large corporations, Klingenberg, Koepchen, and Stiel sought to build different technological systems. They made technology funda- mental to their different projects, and they represented engineering as apo- litical. Each believed that technology was on his side and would lead, except for political opposition, to a proper future rationally arrived at. They rejected alternatives by referring to their experiences and to shadow histo- ries that provided bases for projecting their visions of the future. Instead of conflict, negotiation, contingency, and construction, they wrote about far- seeing, insightful, all-knowing engineers and managers who recognized how things should properly be done and who heroically overcame significant obstacles to build technological systems. Technological progress was a fig- ure of speech in their narratives, rather than part of a process to be ana- lyzed. However, only success could fully support claims of transcendence. Implementing visions for development, which by definition did not yet exist and which differed from one another, required technical and political finesse. They negotiated with others as they sought to create a world in which their assertions would hold true. Klingenberg, Koepchen, and Stiel were not engineers who had to become political. Rather, they had to engi- neer politics to be good engineers. The three engineers factored "engineering politics" out of their rhetoric because they and other Germans opposed poHtics. Technological funda- mentalism may not have provided a good basis for compromise.'"^" Perhaps more important, hiding engineering poHtics meant that commitment to objectivity (Sachlichkeit) undermined democratic processes."" In the Weimar Republic, very little worked to promote democracy, negotiation, or pluralism as organizational necessities. Separating politics from technol- ogy — values from facts — meant that infrastructural development was not presented or seen as a successful political process. Instead, success was pre- sented as the triumph of clear reasoning and facts over politics. Hence, the process of infrastructural development did not help legitimize politics in the Weimar Republic. Legitimizing choices in terms of technological necessity Engineering Politics 161 implied that ending politics could be a viable and constructive step. During the Weimar Republic, lost faith in political processes eventually benefited National SociaHsm. A "catch-all -party of protest," the Nazis promised an end to politics and drew on support from scientists, engineers, techno- phobes, and many others, "united above all by a profound contempt for the existing political and economic system."'"^ Though groups opposing urban, technological, and scientific develop- ments may have helped the National Socialists to power, proponents of tech- nological fundamentalism made the Third Reich viable. This is the sad story of scientists and engineers in the Weimar Republic and the Third Reich. Far from being constitutionally incapable of working under Hitler, scientists and engineers preserved their castes and systems. Electrical engineers kept power systems working during World War II by learning how to interconnect them from Austria to the North Sea. Under the guise of technical and economic efficiency, and even professional dignity, "nonpolitical" scientists and engi- neers found it quite possible to serve a variety of masters, from the Kaiserreich to the Federal Republic. In addition, their "nonpolitical," "value-neutral" posture allowed them to deny responsibility.'"^ How the agents of change acted, as well as how they thought, should be investigated. This strategy involves following the actors around to find out what they did and thought as they tried to create knowledge and shift soci- ety. This approach treats actors as aware and calculating but not all-know- ing or all-powerful members of a social system that is a "distribution of knowledge."'"' Klingenberg, Koepchen, and Stiel were knowing partici- pants in the construction of knowledge. Each recognized that opponents had to be shifted and new social systems constructed as they struggled to find ways of building systems. Each understood aspects of German society, engineering, and politics. Each responded to developments beyond his con- trol, just as other people responded to developments promoted by engineers like Klingenberg, Koepchen, and Stiel. Technology did not force them to think and act in a particular way. Nevertheless, identifying changes in science and technology as contingent historical processes may offend scholars who present themselves, their cat- egories, and their thoughts as fundamentally correct. Their belief in their own objectivity allows them to decide that some actors' categories are time- lessly true. They may choose sides in past arguments and then make one 162 Todd side capable of "ice-cold reasoning.""" They may claim that ability for themselves. That technological fundamentalism continues to find life has to do with how people think and act and thereby constitute institutions. "Shadow histories" are, thus, "not attempts at accurate representation, but rather attempts to forge a moral identity.""^ Forging a moral identity may be laudable, but so is creating accurate representations. Historians who treat science and technology as fundamental and exogenous reify shadows cast by Weber's "Iron Cage" and provide a basis for claims that the solu- tion to too much objectivity is more subjectivity.''- Presenting technology as a coercively restructuring and rationalizing agent may be useful for set- ting up discussions of other topics, but envisioning technology as "con- gealed pohtics"'" and asking about the material components of social and political systems may be more useful than investigating shadow impacts of reified shadows. Acknowledgments At SHOT (1993) and ICOHTECH (1996) conferences, I presented parts of this essay. Members of Yale's History of Medicine workshop made valu- able suggestions in 1997. 1 would like to thank Mike Allen, Hans-Joachim Braun, Hanko Dobi, Robert Glen, Gabrielle Hecht, Sharon Traweek, Frank Trommler, and several anonymous referees for suggestions that shaped this text. Notes 1. Rudolf von Miller, "Ein Halbjahrhundert deutsche Stromversorgung aus offentlichen Elektrizitatswerken," Beitrdge zur Geschichte der Technik und Indus- trie 15 (1936): 111-125; Georg Boll, Entstehung und Entwicklung des Verbund- betriebs in der deutschen Elektrizitatswirtschaft bis zum europdischen Yerbund (Verlags- und Wirtschaftgesellschaft der Elektrizitatswerke m.b.H., 1969). 2. Thomas P. Hughes, Networks of Power (Johns Hopkins University Press, 1983); Merritt Roe Smith and Leo Marx, eds., Does Technology Drive History? (MIT Press, 1994). 3. Georg Klingenberg, Bau grofler Elektrizitatswerke (Springer, 1913); A. Koepchen, "Zur Sozialisierung der Elektrizitatswirtschaft. Ein Gutachten zum Entwurf des Gesetzes," Elektrotechnische Zeitschrift 41 (1920): 481-485; A. Koepchen, "Das RWE in der deutschen Elektrizitatswirtschaft (Vortrag, gehalten Engineering Politics 1 63 im Haus der Technik in Essen am 28. Marz 1930, von A. Koepchen, Essen)," in RWE, Bericht iiber das Geschdftsjahr 1929/30, pp. 3-12; Wilhelm Stiel, Elektro- betrieb in der Textilindustrie (Hirzel, 1930). 4. William F. Ogburn (On Culture and Social Change, ed. O. Dudley Duncan, University of Chicago Press, 1964, pp. xv-xvii and 23-32) argues that different parts of society could lag behind others, but that from the 1890s into the 1920s society had to adjust to technological change. 5. Norbert Gilson, "Die Vision der Einheit als Strategie der Krisenbewaltigung? Georg Klingenbergs Konzeption fiir die Energieversorgung in Deutschland zu Beginn des 20. Jahrhunderts," in Der Optimismus der Ingenieure, ed. H.-L. Dienel (Franz Steiner, 1998), pp. 57-76; Norbert Gilson, Konzepte von Elektrizitdts- versorgung und Elektrizitdtswirtschaft (GNT, 1994), p. 411; C. M., "Georg Klingenberg," Zeitschrift des Vereins Deutscher Ingenieure 29 (1925): 1613-1618. 6. Gilson, Konzepte, p. 411; Ernst Henke, Das RWE nach seinen Geschdfts- berichten, 1898-1948 (RWE, 1948), p. 29; Helmut Maier, "Arthur Koepchen (1878-1954)," in Ingenieure im Ruhrgebiet, ed. W Weber (Aschendorff, 1999), pp. 184-223. 7. "W Stiel," Elektrotechnische Zeitschrift 57 (1936): 350; Georg Siemens, History of the House of Siemens, volume 2 (Karl Alber, 1957), p. 124; Stiel, Elektrobetrieb. 8. Frank Trommler, "The Avant-Garde and Technology: Toward Technological Fundamentalism in Turn-of-the-Century Europe," Science in Context 8 (1995): 397-416. Paul Rabinow argues ("Representations Are Social Facts: Modernity and Post-Modernity in Anthropology," in Essays on the Anthropology of Reason, Princeton University Press, 1996, p. 31) that "different historical conceptions of truth and falsity . . . are historical and social facts." 9. Richard Rorty {Achieving Our Country, Harvard University Press, 1998, p. 34), attributes the term "God's-eye view" to Hilary Putnam. Rorty (Philosophy and Social Hope, Venguin, 1999, pp. 155-157) notes that "scientific realism" and "reh- gious fundamentalism" both provide absolutes by appealing to "objectivity as fidelity to something nonhuman. " 10. Bruno Latour {Science in Action, Harvard University Press, 1987, pp. 94-100) discusses claims to have nature on one's side in disputes. 1 1 . Robert W. Smith ( "The Biggest Kind of Big Science: Astronomers and the Space Telescope," in Big Science, ed. P. Galison and B. Hevly, Stanford University Press, 1992) discusses making the telescope "technically and politically feasible." 12. Sharon Traweek (Beamtimes and Lifetimes, Harvard University Press, 1988) uses the term "statesmen of science" for those senior physicists who deal with Wash- ington. Because they do, they are seen as tainted by politics. Lynn Hunt {Politics, Culture, and Class in the French Revolution, University of California Press, 1984, p. 229) notes that the rhetorical framework developed during the 1790s did not support development of "liberal politics, politics as the representation of interests. " 13. For various approaches to science and technology, see Handbook of Science and Technology Studies, ed. S. Jasanoff et al. (Sage, 1995); Bruno Latour and Steve 164 Todd Woolgar, Laboratory Life, second edition (Princeton University Press, 1986); Timothy Lenoir, Instituting Science (Stanford University Press, 1997); Wiebe E. Bijker, Thomas P. Hughes, and Trevor Pinch, eds.. The Social Construction of Technological Systems (MIT Press, 1987); Wiebe E. Bijker and John Law, eds.. Shaping Technology/Building Society (MIT Press, 1992). Waker G. Vincenti {What Engineers Know and How They Know It, Johns Hopkins University Press, 1990) and Nathan Rosenberg ("How Exogenous is Science," in Inside the Black Box, Cambridge University Press, 1982) note that engineers resolve many problems before scientists can explain what engineers are doing. Edward W. Constant II ("Reliable Knowledge and Unreliable Stuff: On the Practical Role of Rational Beliefs," Technology and Culture 40 (1999): 324-357) notes that engineers develop reliable knowledge that continues to work even if stuff breaks down. 14. Peter Gahson, Image and Logic (University of Chicago Press, 1997). Ian Hacking ( "The Self- Vindication of the Laboratory Sciences, " in Science as Practice and Culture, ed. A. Pickering, University of Chicago Press, 1992) argues that ideas, machines, and data are adjusted to one another to create a mature laboratory sci- ence. Gilson (Konzepte) describes the development of theory, apparatus, and analy- sis necessary for power systems economics to become a viable specialty. 15. Barry Barnes (The Nature of Power, University of Illinois Press, 1988) treats social systems as distributions of knowledge. Robert E. Kohler (Lords of the Fly, University of Chicago Press, 1994) brackets epistemological questions and stresses practice as providing a fruitful way of understanding productivity. See also Bruno Latour, Science in Action (Harvard University Press, 1987) and We Have Never Been Modern (Harvard University Press, 1993). 16. Thomas P. Hughes, Networks of Power (Johns Hopkins University Press, 1983) and Rescuing Prometheus (Pantheon Books, 1998). Whereas Hughes ("Walther Rathenau: System Builder," in Ein Mann vieler Eigenschaften, ed. T. Buddensieg et al., Klaus Wagenbach, 1990) presents Rathenau as a systems thinker seeking to resolve technical, political, financial, and other problems in order to deploy electric power systems. Hans Dieter Hellige ("Walther Rathenau: Ein Kritiker der Moderne als Organisator des Kapitalismus: Entgegnung auf T.P. Hughes' systemhistorische Rathenau-Interpretation," in Ein Mann vieler Eigenschaften, ed. Buddensieg et al.) argues that Rathenau was not a systems thinker focussing narrowly on technology. Mikael Hard ("German Regulation: The Integration of Modern Technology into National Culture," in The Intellectual Appropriation of Technology, ed. M. Hard and A. Jamison, MIT Press, 1998, p. 51) stresses "the political dimensions of [Rathenau's] vision." 17. See Latour and Woolgar, Laboratory Life; Donald MacKenzie, "From Kwagalein to Armageddon? Testing and the Social Construction of Missile Accuracy," in The Uses of Experiment, ed. D. Gooding et al. (Cambridge University Press, 1989); W Henry Lambright, "The Political Construction of Space Satellite Technology," Science, Technology, and Human Values 19 (1994): 47-69. 18. For discussions of objectivity as a "view from nowhere" see Thomas Nagel, The View from Nowhere (Oxford University Press, 1986); Richard Rorty, Truth Engineering Politics 1 65 and Progress, volurae 3 (Cambridge University Press, 1998), pp. 98-121; Theodore M. Porter, "Objectivity as Standardization: The Rhetoric of Impersonality in Measurement, Statistics, and Cost-Benefit Analysis," in Rethinking Objectivity, ed. A. Megill (Duke University Press, 1994). 19. For discussions of the uses of history and shadow history, see Rorty, Truth and Progress, pp. 274-275, 278, and Richard A. Watson, "Shadow History in Philosophy," journal of the History of Philosophy 31 (1993): 95-109. For discus- sions of the different attitudes of scientists and historians toward history, see Paul Forman, "Independence, Not Transcendence, for the Historian of Science," Isis 82 (1991): 71-86, and Charles E. Rosenberg, "Woods or Trees? Ideas and Actors in the History of Science," Isis 79 (1988): 565-570. 20. See The Historiography of Contemporary Science and Technology, ed. T Soderqvist (Harwood Academic, 1997), and Alfred I. Tauber's review of that book (Science, Technology, and Human Values 24 (1999): 384^01). 21. See Sharon Traweek, Beamft'mes flw